4 Sterne Hotels Euxton

„Unfortunately, our stay was very disappointing and did not meet the expectations of a 4-star hotel. The first room had a problem with the toilet flush, but the staff reacted quickly and gave us another room. However, the overall condition of the hotel was poor. The furniture looked very worn out, the carpet had many stains, and the table in the room felt sticky. In the morning, we noticed water leaking under the sink every time we washed our hands. The shower also made strange noises when ...

„Service was awful throughout, no amenities & staff lost control of the reception. Disappointing that reception didn’t have spare toothbrushes or toothpaste available. Basic emergency toiletries are something I’d expect a hotel to stock for guests. Loud arrival with what looked like some kind of school prom, kids and young adults playing and jumping all over the reception area and access to the stairs leading to the rooms. Staff hiding away, looked like a complete loss of control. Rooms were ...

„The property Looks like on the picture. Its very crowded in the evening. If You want to get away, then You need a car or a Taxi ad there is nothing around it. Further the Rooms are very noisy. “

„Restaurant Bar“

„Aufgrund dessen das unsere Buchung von Expedia nicht ans Hotel weitergeleitet wurde war das Hotel überbucht und wir hatten echt viel Wartezeit und ein schlechteres Hotel um irgendwo schlafen zu können “

„I had a very nice stay at this hotel. Although all personnel I was in contact with were professional and competent, I must laud Chris at the desk for his stellar service and engaging manner. I had some problems prior to my arrival, and - though he couldn't help directly - his compassion on the phone and attentiveness once I arrived were memorable.“

„Hotel would need some freshness. Room cleaning only two of the four days, without explanation. Bed a bit old etc. Great area, quiet, beautiful golf course surrounding the hotel. Breakfast poor quality. Good facilities, gym, pool good standard. “

„Ample parking, good English breakfast. Our experience was slightly marred by a wasps' nest outside the window which meant we had to keep them closed on a very hot evening -- but otherwise all good.“