2/10 – Ungenügend
Samantha
Mit dem Partner gereist
11. März 2026
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Did not get a check in code as told I would 24 hours before I called Experian and was told wait till you get there I arrived stranded but just managed to catch the cleaner told her my situation and was told we have this all the time
She the. Told me I will just stick in in this room and tell the manager he’s only just took over
The details are incorrect for the hotel they don’t answer messages and the phone number does not exist they also don’t reply to the email after I’ve been put in the room I receive a message telling me I have another room and instructions to get the key I tell them there is no remote control for the tv and they tell me to grab it from the other room the room itself well what can I say it was clean and there was a hairdryer and tea and coffees the floors slope down and there is massive gaps under the doors I had read information about noise from down stairs but I have stopped in many places that say this and to be fair I don’t have a problem normally
But the last night the nightclub opened on a Tuesday night and believe me the noise is horrendous beyond belief the music licence in the week is till 1am but it was still going at 2am there is no fire escape details no fire extinguisher and if you want the toilet make sure you pull the blind right down or you are on full view of the street and offices opposite would never stop here again there is many hotels I checked out whilst I was here that was way better for cheaper stay away !!!
Samantha
Aufenthalt von 3 Nächten im März 2026