Außenpool, Cabañas (gegen Gebühr), Sonnenschirme
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Bewertungen von Rixos Marina Abu Dhabi

4 out of 5
Rixos Marina Abu Dhabi
Marina City Ring Road, Abu Dhabi, Abu Dhabi

Bewertungen

8.8

Hervorragend

70 von insgesamt 106 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
17 von insgesamt 106 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 106 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 106 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 106 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

8.8/10

Personal & Service

9.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Nadza

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Wunderbar.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 26. Feb. 2024
Dear NadzaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. We are looking forward welcome you back in the near future.

10/10 – Hervorragend

Zakariae

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Im Rixos Marina Abu Dhabi erlebten wir eine rundum gelungene Auszeit. Der Kids Club war nicht nur ein einfacher Spielbereich, sondern ein wahres Paradies für die kleinen Gäste. Mit engagierten Betreuern und abwechslungsreichen Aktivitäten verging die Zeit für die Kinder wie im Flug. Besonders hervorzuheben ist der exzellente Service am Pool. Das Personal war stets präsent, aufmerksam und erfüllte unsere Wünsche mit einem Lächeln. Die Atmosphäre am Poolbereich war entspannt, und die Poolbar sorgte für erfrischende Getränke. Die Kombination aus erstklassigem Service, kinderfreundlichen Angeboten und einer angenehmen Poolumgebung macht das Rixos Marina Abu Dhabi zu einer empfehlenswerten Adresse. Unsere Bewertung: Sehr gut. Die kulinarischen Erlebnisse im Rixos Marina Abu Dhabi waren ein weiterer Höhepunkt unseres Aufenthalts. Das Hotel überzeugte nicht nur durch die Qualität der Speisen, sondern auch durch die Vielfalt der angebotenen Gerichte. Jede Mahlzeit war ein Genuss, und die abwechslungsreiche Auswahl sorgte dafür, dass wir stets neue kulinarische Entdeckungen machen konnten. Vom Frühstück bis zum Abendessen bot das Restaurant eine breite Palette an Köstlichkeiten, die verschiedenen Geschmäckern gerecht wurden. Die Küche spiegelte Kreativität und Qualität wider, und das freundliche Personal trug dazu bei, dass jede Mahlzeit zu einem angenehmen Erlebnis wurde. Insgesamt war die gastronomische Erfahrung im Rixos Marina Abu Dhabi ausgezeichnet.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear ZakariaeThank you for your wonderful review. We're thrilled to hear that you had a fantastic experience with us, from arrival to departure. Our team takes great pride in providing superb service, and we're delighted that you found our location convenient. We look forward to welcoming you back on your next visit to Abu Dhabi.Sincerely,

10/10 – Hervorragend

Hartmut

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear Hartmut,We are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. We are looking forward welcome you back in the near future.Sincerely,

8/10 – Gut

Ozan

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear OzanThank you for your comments regarding your stay at the Rixos Marina Abu Dhabi. We are looking forward welcome you back in the near future.Sincerely,

6/10 – Okay

Hava

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear HavaThank you for taking the time to share your feedbackWe value your insights and continuously strive to enhance our guest experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,

10/10 – Hervorragend

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Der Ausblick auf das Meer aus dem Zimmer war wunderschön, der Strandabschnitt ist klein, aber fein und das Frühstücksbuffett sehr groß und lecker. Das Personal ist sehr bemüht, es gibt einige Aktivitäten gerade für Kinder und unser Aufenthalt war toll!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear Alexander We are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. Thank you for mentioning so many positive elements about the resort. We are looking forward welcome you back in the near future.Sincerely,

10/10 – Hervorragend

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schöner Aufenthalt
Sehr beeindruckendes Hotel mit wahnsinnig bemühtem Personal , es wird ständig geputzt und alles für einen angenehmen Aufenthalt getan.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear MarkusWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Fayez

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 18 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 10. Jan. 2024
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

8/10 – Gut

My-Phuong

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 30. Dez. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Furkan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Hotel super Personal
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Rixos Marina Abu Dhabi am 12. Nov. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Oya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Danke allen Mitarbeiter Mustafa Çağay war überall wusste was wir wollen Arif goektas mit seiner schnellen Service auf Rädern Neşe und Tuana fur die Nettigkeit in rixos Der beste Koch Enes Yigit a la Card Restaurant es war ein tolles Aufenthalt Wir kommen wieder Familie Rixos war Klasse
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Rixos Marina Abu Dhabi am 3. März 2023
Dear Valued GuestThank you for your glowing review of Rixos Marina, Abu Dhabi.We are delighted to know that you had a great time with us. Your compliments will certainly motivate our colleagues further in their mission to completely delight and satisfy our guests.Our team is looking forward to the pleasure of welcoming you again in the near future.Yours sincerelyGuest Relation Team

10/10 – Hervorragend

Colin James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Rixos has raised the bar with this all inclusive hotel in Abu Dhabi.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Inna Vursta Guests Relations Manager am 21. Mai 2024
Dear Colin JamesWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

8/10 – Gut

Jyoti

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel seems to cater for mainly Russians. The all inclusive concept available seems to bring down the quality of what would be an incredible hotel. Would be nice to have some English children’s channels seeing as the hotel is meant to cater for families. The pools by the afternoon were dirty - rubbish, food and hair and a thin sheet of what looks like a combination of dirt and sunscreen floating around the edges in the big family pool. The Rixy kids club is a bit erratically run with some staff members forcing children to take part in activities. Food is very average in the buffet restaurants. The rooms are well styled and furnished to a high standard. Lots to like and lots to improve on!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Inna Vursta Guests Relations Manager am 17. Mai 2024
Dear JyotiWe value your insights and continuously strive to enhance our guest experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 – Hervorragend

Raissa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great !
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Inna Vursta Guests Relations Manager am 17. Mai 2024
Dear RaissaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

8/10 – Gut

Raju

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall very nice hotel and location was good. Food was ok but not excellent. Kids area was lovely, pool was cold so my child did not enjoy it.
Antwort von Inna Vursta Guests Relations Manager am 13. Mai 2024
Dear RajuThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi. The experience you describe differs from the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, and we are genuinely sorry to hear that we did not deliver the service you have come to expect from us.While we realize that we cannot undo the experience that you had during your stay, we do hope that you will in due course provide us with another chance to welcome you back.

10/10 – Hervorragend

Pratik

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Stay & Class Decor
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Inna Vursta Guests Relations Manager am 11. Mai 2024
Dear PratikWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Michela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Inna Vursta Guests Relations Manager am 11. Mai 2024
Dear MichelaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Raissa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Inna Vursta Guests Relations Manager am 11. Mai 2024
Dear RaissaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

8/10 – Gut

Hava

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mooi hotel wat opvallend door zijn architectuur. Als je het vanuit de stad zie liggen denk je “hier moet je zijn” Plus punten: Netjes, schoon Persoon vriendelijke en behulpzaam Gratis fruit en ijsjes heel de middag door Mooi zandstrand Dichtbij marina mall 5min lopen. Lekker eten (voornamelijk turkse keuken) Min punten: Eten drinken erg duur €8 voor frisdrank €25 voor een pizza Personeel aan het strand doet letterlijk niks! De zee is afgescheiden door soort van een berm. Hierdoor staat het water stil wat er voor zorgt dat de bodem niet lekker aanvoelt je voelt letterlijk het mos. Heel veeeeeel kinderen ☺️
Aufenthalt von 2 Nächten im April 2024
Antwort von Inna Vursta Guests Relations Manager am 22. Apr. 2024
Dear HavaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. Sincerely

10/10 – Hervorragend

Luca

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hotel che merita le 5 stelle
Aufenthalt von 4 Nächten im März 2024
Antwort von Inna Vursta Guests Relations Manager am 10. Apr. 2024
Dear LucaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Cynthia Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall value for money
Aufenthalt von 7 Nächten im März 2024
Antwort von Inna Vursta Guests Relations Manager am 8. Apr. 2024
Dear Cynthia Susan We are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. Sincerely,

10/10 – Hervorragend

Alessandro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Struttura meravigliosa, personale eccellente, ristorazione da favola.
Aufenthalt von 5 Nächten im März 2024
Antwort von Inna Vursta Guests Relations Manager am 25. März 2024
Dear AlessandroWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

marco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tutto perfetto. Struttura bellissima e ottimi servizi.
Antwort von Inna Vursta Guests Relations Manager am 18. März 2024
Dear marcoThank you for taking the time to write about your stay here with us We are delighted to read you had such an enjoyable vacation and it will be our pleasure to welcome you back again Sincerely,

10/10 – Hervorragend

FRANCK

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
très bel établissement, personnel charmant, beau complexe, une des piscines chauffées - buffet répétitif, piscine à l’ombre
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 10. März 2024
Dear FRANCKWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. Sincerely.

10/10 – Hervorragend

KEVIN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice resort! Excellent stay!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 3. März 2024
Dear Kevin,Thank you for taking time to leave us the highest score. Is a pleasure to read you enjoyed your stay at our resort and we hope to have another opportunity to welcome you back one more time in the near future.Sincerely,

10/10 – Hervorragend

Florenc

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The greatest staff ever!!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear FlorencWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel. Sincerely,

6/10 – Okay

Andrea

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear AndreaThank you for your comments regarding your stay at the Rixos Marina Abu Dhabi. Sincerely

10/10 – Hervorragend

OMID REZAZADEH

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff-location
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear OMID REZAZADEHThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi Hotel.We are looking forward welcome you back in the near future.Sincerely,

10/10 – Hervorragend

Pedro

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Una experiencia de lo más agradable , a destacar mucho el personal de todo el hotel , en especial los chicos del Rixy Club y el personal de limpieza .. !! La única pega que pondría es que las twins beds son muy pequeñas !! Sin duda repetiría , el desayuno buffet , un 10 !!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear PedroWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.Positive reviews such as yours will always serve as a great motivation for the team

6/10 – Okay

Ahmed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Loved the hotel and the facilities provided. It was extremely clean and the views were beautiful. Did not really like how we got kicked out of the "adult pool". All of the other pools were extremely cold and we were told we cannot swim in the adult pool with our kids. We spent 2 nights at the hotel and couldn't swim. When I tried to explain to the life guards that we really want to swim, they ended up calling security - not what we expected from a 5 star hotel. I brought this issue to the reception and they mentioned it was being investigated. I did not hear from them after that.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear AhmedDhabi Hotel.The experience you describe differs from the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, and we are genuinely sorry to hear that we did not deliver the service you have come to expect from us.While we realize that we cannot undo the experience that you had during your stay, we do hope that you will in due course provide us with another chance to welcome you back. With all our very best wishes,We sincerely hope that you will consider giving us another chance to provide you with the exceptional service and experience that you have come to expect from us. Warm regards,

10/10 – Hervorragend

da

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear daThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi Hotel.

10/10 – Hervorragend

Naief

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear NaiefWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Raluca Lavinia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear Raluca LaviniaWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

S

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear SWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Oguzhan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear OguzhanWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Oguzhan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear OguzhanWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

10/10 – Hervorragend

Atanas

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear AtanasWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

6/10 – Okay

khaled

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear khaledThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi Hotel.

10/10 – Hervorragend

Les

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear LesWe are pleased to read that you had an amazing stay, and you were happy with the services at the Rixos Marina Abu Dhabi hotel.

6/10 – Okay

Tony

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Night stands don’t not have USB charging, very inconvenient. Desk power outlet is deficient. The least enjoyable part of our stay was that there was no night lights in the bathroom or anywhere, even the dimming mode in the bathroom presented an uncomfortable sleeping and resting experience, folding translucent bathroom door panels are immediately next to the bed, extremely poor design. Hotel has a good looking pool and has its own protected beach, the Marina Mall is just across the street, location was very good and the building looks kind of like the Atlantis The Palm in Dubai. We picked the hotel because of the pool and the shape of the hotel. Seafood buffet was not impressive, none of the seafood including crabs, shrimps and mini lobsters were not fresh, I didn’t even touch any of them the second day… I would give it a 3 star for our two night stay experience.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear TonyThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi Hotel.The experience you describe differs from the level of service our colleagues strive to deliver. Providing the highest level of hospitality is our number one priority, and we are genuinely sorry to hear that we did not deliver the service you have come to expect from us.While we realize that we cannot undo the experience that you had during your stay, we do hope that you will in due course provide us with another chance to welcome you back. With all our very best wishes,We sincerely hope that you will consider giving us another chance to provide you with the exceptional service and experience that you have come to expect from us. Warm regards,

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Rixos marina
Arrived at the hotel @ 1pm.... waited 2 hours before room was made available.... No problem!!!! But we were given 2 beds for 2 adults and 2 children (10 and 6). After numerous requests.... advised to use a cot for a 6 year old. Eventually....2 hours wasted, given a different room after i provided proof of email that a bed each was requested prior to our stay and confirmation was received. Even this different room was same size.... but 3 single beds.... maybe double beds, but were too small for 4 people. Crazy!!!! Oh yes, we were told that in the email correspondence from the hotel.... it stated subject to availability. When booking was made..... or clearly stated room suitable for 4... Wish i knew from before!!!! Customer Service Not great..... Decent prayer room facilities, nice beach. Room was a tad dirty, worn out. Certain staff members were very good... helpful. Food was good, but limited in some areas.... I'm only comparing with hilton, where we stayed prior to arriving at Rixos.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rixos Marina Abu Dhabi am 13. Jan. 2024
Dear Valued GuestThank you for taking the time to share your valuable feedback with us. We were concerned to hear, that your experience with Rixos Marina Abu Dhabi did not meet your expectations.Please accept our sincere apologies for the lapse of service which does not reflect the hospitality of Rixos Marina Abu Dhabi is known for. We would like to assure you, that we will personally follow up on your comments with our team to make sure your expectations are met in the future.We hope you will give us a chance to prove you our dedication to excellent hospitality upon your next visit.Yours sincerelyGuest Relation Team

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing 5* experience!!! A-Z
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rixos Marina Abu Dhabi am 10. Jan. 2024
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Florin

Mit der Familie gereist
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 10. Jan. 2024
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

4/10 – Schlecht

Gurminder Singh

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Inna Vursta Guests Relations Manager am 23. Feb. 2024
Dear Gurminder SinghThank you for sharing your experience from your recent stay with us at Rixos Marina Abu Dhabi Hotel.We value your insights and continuously strive to enhance our guest experience. Your feedback is invaluable, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards,

8/10 – Gut

Dipesh

Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 3. Jan. 2024
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Paulette

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were attentive and accomodating. The children enjoyed the kids club and nightly disco entertainment. The facilities were accessible and of a high standard. The rooms were very spacious and comfortable.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 30. Dez. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Rosy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 24. Dez. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

2/10 – Ungenügend

Lily Hui

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
last photo is from their website, top2 are Fr room
It wasn’t a pleasant stay, dusty in the room, the room is not very clean
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 24. Dez. 2023
Dear Valued GuestThank you for taking the time to tell us about your experience at the Rixos Marina Abu Dhabi. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerelyGuest Relation Team

10/10 – Hervorragend

Soz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 17. Dez. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rixos Marina Abu Dhabi am 17. Dez. 2023
Dear Valued GuestThank you very much for your score.We hope to have the pleasure of welcoming you back to the Rixos Marina soon. Yours sincerely, Guest Relation Team