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Avis sur Asham Africa Hotel and Resort

3.5 out of 5
Asham Africa Hotel and Resort
Bishoftu, Kebele 07, Bishoftu

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 11 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 31." "

7,6/10

Propreté

7,4/10

Personnel et service

6,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

10/10 Excellent

joyce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Repos seulement calm,sauf les prières,
Très bon restaurant, chambres sympa sauf devant le bar, beaucoup d'escalier pour handicapés, un peu loin d'Addis mais bien pour 2 jours en fin de séjour pour repos, piscine mais seulement le weekend de fois demander. Personnel accueillent.
Séjour de 2 nuits en février 2019

10/10 Excellent

Christel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2023

10/10 Excellent

georges

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adorable staff Unique place to rest with an incredible view other a peaceful lake. Oldest hotel there with a beautiful atmosphere
Séjour de 2 nuits en mars 2023

10/10 Excellent

Morten

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2022

2/10 Horrible

Sara

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We stayed at Asham Africa in 2019 while I was traveling for work. It wasn't great but since it was the first time and we were only in Bishoftu for a few days, we decided to stay. The grounds at Asham are absolutely beautiful. But unfortunately, that's about it for this hotel. We returned again in October 2022 deluding ourselves that things must have improved. It was worse than before, a nightmare really. We stayed in a room that had roaches, the bathroom was stinky and bathtub/sink both had thin lines of green/black mold around the caulking. No exaggeration, but towels that were supposed to be white were a light brown and didn't smell clean (as though they had been washed with no detergent and no rinse). This was deeply unpleasant. We called staff and showed them the roaches and the towels. They "upgraded" us but while we didn't see any roaches in the "new" room, towels were the same and now we had a new issue. The back door to the balcony had no lock. It was broken and we didn't feel safe sleeping like that. There were lots of mosquitoes, but the mosquito nets are not well fitted to the beds (like you find in other hotels). Mosquitoes came in and out of the net at will (with bellies full) after feasting on us all night. Customer service was horrible. When we switched rooms, we needed a pillow and it took about 5 hours (after visiting reception twice because room-phone didn't work), for us to get a pillow. Eventually we gave up and moved to Kuriftu for the remaining nights.
Séjour de 6 nuits en octobre 2022

6/10 Satisfaisant

Anthony Charles

Voyage en groupe
Les points faibles : Personnel et service et équipements
The hotel is set in a beautiful location but it has no amenities So the lake has no boating, kayaking or sailing opportunities No bikes or evens a trail guide for walking
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Nathan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our family stayed here for an overnight trip, and thoroughly enjoyed it. The staff were friendly and helpful. Check-in was fairly smooth. Beautiful views of the lake. Swimming pool was chilly but sunny, and the kids enjoyed it. Massage/spa was good. Tasty meals were available at the on-site restaurant. The beautiful plants growing around the property were pleastant. Walking down the road from the hotel are quiet roads for walking and bird watching. Staff were honest--I misplaced my mobile phone, and they kept it safe at the front desk until I could return to pick it up. We plan to come visit this place again.
Séjour de 1 nuit en octobre 2022

10/10 Excellent

Biruk Tadesse

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the best resort hotels interms of hospitality (the staffs), the quality of the food, the view to Bishoftu lake (it's a pity that there is no enough light towards the lake during the night, otherwise if would be gorgeous!). some interior details are a give away to the hotel and needs to be fixed asap. Overall we had a pleasant stay!
Séjour de 2 nuits en mai 2022

10/10 Excellent

Engida

Séjour de 2 nuits en mars 2022

2/10 Horrible

Stephen

Voyage en famille
Les points faibles : Personnel et service
Séjour de 4 nuits en août 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
I didn't like this room at all. I had the most expensive room for 3 days and left after the first day. The bathroom was leaking all over the place. To top it off there was a big ass spider on the wall starring at me, freaked me out that morning. The room smelled like it hadn't had anyone in it for a very long time. If the room was dusted and the bathroom didn't leak it would have been a very nice room. The balcony was very beautiful overlooking the lake. The bed was hard and we only had a fan, yes it was hot. The breakfast was horrible!
Séjour de 3 nuits en juin 2021

8/10 Bien

Nina

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Cozy one night stay
Asham Africa is a comfortable room by the beautiful Bishoftu lake and I would recommend it for its good restaurant and food and comfy rooms. Unfortunately I was not able to check out the swimming pool due to rainy weather. We travelled with a group of friends for one night to explore the surrounding areas and its hiking trails and enjoyed. One of the better hotels in the area. Rooms are fairly clean, beds are comfortable and clean.
Séjour de 1 nuit en juillet 2021

8/10 Bien

ADEBAYO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2020

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Great view of Lake Bishoftu. Rooms are large with porches overlooking the lake. The restaurant is convenient and the food is OK (typical Ethiopian). Staff are friendly and helpful. Maintenance of the building and facilities is passable, but not brilliant. The internet is slow and intermittent. Power outages were common, and the hotel's generator did not always work reliably. There is an orthodox church close by that blasts out long prayers over a powerful PA system. It starts at 6 am. Listening to hyenas calling from across the lake at night is fun!
Séjour de 4 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing place in Bishoftu with beautiful gardens.
Séjour de 4 nuits en février 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Average hotel with great view but old rooms
The hotel is in a nice location and probably one of the best in town, but the room was quite rundown: the shower as really bad for example. Also, I don't know why the floors in Ethiopian hotels are often not cleaned well.
Séjour de 1 nuit en octobre 2019
Réponse de GETACHEW le 8 nov. 2019
Thank you dear valued guest. Your feed back on the defect of our bath room products is well taken and noted. Following our guests comments, we are hardly working to keep up the rooms standard to the best level. We do hope you will get much better services and facilities in your next visit. Thank you and best regards Getachew,general Manager

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en octobre 2019

8/10 Bien

Karin

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2019

8/10 Bien

SaiDawi, Beirut

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice view, relaxing area, slow internet, good place
Séjour de 1 nuit en août 2019
Réponse de Get le 22 août 2019
Dear valued guest, I thank you for your postive feed back. We are always ready to provide the best services to make the stay of our guests as enjoyable as possible. Thank you and best regards Getachew

8/10 Bien

Voyageur vérifié

Les points faibles : Équipements
There is no safe in the room and the phone was not functional. The view was spectacular and it is very peaceful. Nice green area with various spices. Good reception but poor amenities compared to other resorts in the area.
Séjour de 1 nuit en août 2019
Réponse de GETACHEW le 15 août 2019
Dear Valued guest, I need to say sorry for the delay response. Your feed back on non functional phone and not having safe in your room and providing poor amenities is absolutely our fault . Besides, that is a characteristics of out order rooms. I ,therefore, guarantee you it will not take place in your next visit. Thank you and best regards getachew

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2019

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en juin 2019
Réponse de Gobeze le 17 juin 2019
Dear guest Thank you in advance for the given comment. As i understand you got upset due to improper service from our side at all. However, you mentioned us we can do better work with the facilites that we have owned. Thus, we Will work hard and be ready for your next time visit by improving our service standard. Thank you and best regards Getachew

8/10 Bien

Sharni

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Fantastic view right over the lake. Grand, huge room with a large bed, high ceiling and balcony. Unfortunately my room was right near the main inner stairwell, so it was quite noisy. Limited menu at the restaurant and slow service at reception.
Séjour de 1 nuit en novembre 2018
Réponse de getachew le 5 avr. 2019
Dear Shami, We thank you very much for your encouraging feed back. Meanwhile, we are also ready to improve our area of weaknesses such as having limited menu and slow service at the reception desk . We do hope you will get better service and facilities if and when you come next time. Thank you and best regards Getachew Gobeze General Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
The church speaker right outside the hotel wakes you up at 4 am and goes on to 9 am, my children were not able to sleep. Rooms are too hot and to many non functional things in room. Service in restuarant is too slow, also not so kid friendly as the hotel is sort of on a cliff
Séjour de 1 nuit en mars 2019
Réponse de getachew le 17 avr. 2019
Dear customer, Thank you for the prompt feed back. Your valuable comments on our rooms and restaurant services is well taken and noted. As this is an internal factor, we will improve on it as soon as possible but regarding the church speaker from outside,we are now discussing with the church leaders to reduce the volume to a minimum level that could not disturb our customers. we do hope that it will be adjusted very soon. Thank you and best regards Getachew, General Manager

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2018

8/10 Bien

Mike, Addis Ababa

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located on a small crater lake, the views were spectacular. Rooms were excellent, clean, but in need of small maintenance items. Restaurant was good with excellent service. Food was well done and served promptly. A little hard to get to but worth it.
Séjour de 1 nuit en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Weekend in Bishoftu
Beautiful view of lake. Okay restaurant with great views. I enjoyed the breakfasts which were included. It was 169 steps down/up to access the two bedroom "apartment" I stayed in, which might not be suitable for every traveler. The "apartment" was not as nice as the "luxury suite" two levels above it but had more bedrooms and bathrooms and so probably more suitable for a family. The afternoon sun made the rooms very hot unless one pre-planned and left the glass doors open (no other windows). Pool construction underway underneath. But still nice on the weekend. Not enough chairs in living room for the five of us. Beds reasonably comfortable (especially for Ethiopia they were pretty good). Staff were confused by prepayment through hotels.com but eventually acknowledged that I had paid when I presented my receipt. Not much public space because the layout is so vertical. Access to the lakefront was perilous due to sliding sand obstructing the path. The rest of the facility had robust stairs to allow access. Landscaping is quite pretty and some nice birds around. Nice hikes nearby. Typical low rent urban situation surrounding other than hotels overlooking lake. White faces attract a lot of stares, and offers of help. As a foreigner living in Ethiopia, I felt generally happy with the situation, and enjoyed the view and relative quiet (other than dogs yapping). Quick and smooth road access from Addis Ababa via the outer ring road and toll road is very welcome.
Séjour de 2 nuits en janvier 2018