Télévision à écran plat de 25 pouces avec chaînes par câble, télévision

Avis sur Hotel Halond

2.5 out of 5
Hotel Halond
Heimaland 5, Akureyri, Northeast Region

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 22 avis sur 33." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 33." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 33." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 33." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 33." "

9,8/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Lita

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I like the quietness,cleaness of the place. We did not see any staff menbers.
Séjour de 2 nuits en avril 2024
Réponse de Olena le 24 avr. 2024
Dear Lita, thank you for your feedback it means a world to us. We are happy that you enjoyed the quietness and cleanliness of our place. We hope to welcome you back in the future for another pleasant stay:)

10/10 Excellent

Simon

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Apolonia le 20 nov. 2023
Dear Simon, thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We strive to provide the best experience to our guests and it's very heartwarming to hear that our effort was appreciated. We hope you can come back and stay with us in the future.

8/10 Bien

Bjarni

Séjour de 3 nuits en octobre 2023
Réponse de Igor S. le 2 nov. 2023
Dear Bjarni,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back soon. Best regards

2/10 Horrible

Jukka

Séjour de 1 nuit en octobre 2023
Réponse de Igor S. le 12 oct. 2023
We're sorry that you experienced some problems during your stay. We take all feedback seriously and will work hard to improve our property and services.best regards,

10/10 Excellent

André Gustavo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente surpresa
Hotel sem recepção, você faz tudo sozinho, mas muito tranquilo, fácil e seguro para se hospedar. Quantos espaçosos e limpos. Muito confortável. Café da manhã simples, porém muito gostoso. Recomendo sem dúvidas!
Séjour de 2 nuits en septembre 2023
Réponse de Igor S. le 7 oct. 2023
Dear Andre,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mjög gott herbergi, en simasamband afleitt
Mjög fínt en vont að simasamband er mjög slæmt
Séjour de 2 nuits en septembre 2023
Réponse de Aneta B. le 3 oct. 2023
Dear guest,Thank you for taking the time to leave your feedback about your recent stay with us. We truly appreciate your input as it helps us improve our services.We're delighted to hear that you found your overall experience at our hotel to be very nice. Guest satisfaction is our top priority, and we're always pleased to know when we've succeeded in providing a positive experience.We apologize for any inconvenience you experienced with the SIM card connection. Connectivity issues can be frustrating, and we understand the importance of a reliable connection, especially for travelers. We will certainly look into this matter and see if there are any improvements that can be made in this regard to ensure a better experience for our guests in the future.Once again, thank you for choosing to stay with us, and for sharing your feedback. We hope to have the opportunity to welcome you back in the future, and we'll strive to make your stay even more enjoyable.If you have any further suggestions or comments, please feel free to reach out. Your feedback is invaluable to us.Warm regards,Aneta B.

10/10 Excellent

Alejandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La habitación muy linda, las camas cómodas, calefacción. El personal muy atento y servicial. Lugar moderno y limpio. Muy Recomendable
Réponse de K le 29 sept. 2023
Dear Alejandra,Thank you for the compliments. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

2/10 Horrible

Casey

Séjour de 1 nuit en septembre 2023
Réponse de Igor M. le 21 sept. 2023
Thank you for your review.We're sorry that your stay wasn't as enjoyable as it should have been. Your feedback will guide us in making necessary changes. Thank you for staying with us.

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Tanja le 18 sept. 2023
Thank you for your stellar review and thanks for staying with us. We hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

8/10 Bien

Ruth

Séjour de 2 nuits en septembre 2023
Réponse de Ana le 6 oct. 2023
Dear Ruth, Thank you for the time to give us a good review regarding your recent stay at our hotel.We hope you enjoyed your stay and you found it pleasant and comfortable. If your travels ever bring you back to Iceland, we would be honored to welcome you again. Kind regards

10/10 Excellent

Clark

Séjour de 1 nuit en septembre 2023
Réponse de Sashko le 16 sept. 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excellent

salvatore

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Perfect only position very far from centre
Séjour de 1 nuit en septembre 2023
Réponse de Apolonia le 9 sept. 2023
Dear Salvatore, thank you for your kind words. We appreciate you taking the time to share your experience of your stay with us. We count ourselves lucky for guests like you. We look forward to welcome you again in the future.

10/10 Excellent

Karmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was self check in property, stayed only one night. Clean and nice room, didn't use other amenities.
Séjour de 1 nuit en septembre 2023
Réponse de Apolonia le 12 sept. 2023
Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and we very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.

10/10 Excellent

Jubal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Apolonia le 31 août 2023
Dear Jubal, we appreciate you taking the time to share your experience of your stay with us. We count ourselves lucky for guests like you. We look forward to welcome you again in the future.

8/10 Bien

Bjarni

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Veliche le 19 août 2023
Dear Bjarni ,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

Sanae, West Hollywood

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The first time I have stayed at a self-check-in hotel. This was such a pleasant surprise. We were so happy to find the accommodations so clean and nice and secure. Thank you!
Séjour de 1 nuit en août 2023
Réponse de K le 8 sept. 2023
Dear Sanae,Thank you for the compliments. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

10/10 Excellent

Oscar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en août 2023
Réponse de Igor M. le 15 août 2023
Thank you for choosing our hotel and for taking time to write a review!We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience and we work hard to exceed your expectations.We are looking forward to welcoming you back to our Hotel!

10/10 Excellent

Ioannis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Tanja le 13 août 2023
Thank you for your stellar review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Joao Linneu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Marie le 10 août 2023
Dear Joao Linney,Thank you for your stay and for taking the time to review us.We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

10/10 Excellent

Jóhann

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Marie le 10 août 2023
Dear Jóhann,Thank you for your stay!We are happy that you enjoyed your stay and that we achieved your expectations. Our main goal is to provide the best experience for our guests, so every feedback is appreciated.We hope that we will have the chance to host you again in the future.Warmest wishes,

8/10 Bien

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
New and clean
Séjour de 2 nuits en juillet 2023
Réponse de Veliche le 1 août 2023
Dear Veronica,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

Rahul

Séjour de 1 nuit en juin 2023
Réponse de Veliche le 13 juil. 2023
Dear Rahul,Thank you for your kind review and the perfect score, we appreciate it. We are glad you had such an enjoyable stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

10/10 Excellent

Guðrún

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Størkostlegt umkverfi upplifun ⭐️⭐️⭐️⭐️⭐️
Séjour de 3 nuits en juin 2023
Réponse de Igor S. le 19 juin 2023
Dear Guðrún,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.

6/10 Satisfaisant

Thor

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Service
No cleaning of rooms during the stay. Hardly saw any staff during the 3 nights stay
Séjour de 3 nuits en juin 2023
Réponse de Igor S. le 15 juin 2023
We apologize for any inconvenience or disappointment you experienced during your stay with us. Your feedback is important to us, and we will use it to improve our guest experience.best regards,

10/10 Excellent

Sascha

Voyage en groupe, Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sehr modern, anscheinend erst kürzlich fertig gestellt, denn hier und da warwn noch ein paar Sachen nicht ganz fertig. Ein weiterer Bau war gerade in Arbeit (06/23), davon hat man aber nichts gehört. Die Zimmer waren sehr schön eingerichtet und gut schallisoliert!
Séjour de 2 nuits en juin 2023
Réponse de Klimentina le 12 juin 2023
Dear Sascha,Thank you for the compliments. Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed here during Honeymoon, wife and myself LOVED the property! Keyless entry was such a nice touch, the downstairs lockers were/are a huge bonus for possible mountain bikers or ski/snowboarders and the rooms were sized right for our needs. Will stay here again when we Return to Akureyri!
Séjour de 2 nuits en mai 2023
Réponse de Marie le 6 juin 2023
Dear Joshua,Thank you for your lovely review.We are glad to hear that you liked your stay with us.Our whole team works very hard to keep our guests happy, we do everything we can so we could provide you with the best experience. We can only thank you for being an amazing guest.Hopefully, we will have the pleasure of being your hosts again in the future. We wish you many safe travels.

10/10 Excellent

Olafur

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Igor S. le 4 juin 2023
Dear Olafur,It's wonderful to know that we exceeded your expectations during your stay. We take pride in providing our guests with exceptional service and amenities, and we're glad that you enjoyed everything. We hope to welcome you back soon!kind regards,

6/10 Satisfaisant

REHAB

Les points forts : Confort de la chambre
Generally it was good
Generally it was good. one of the cleaners was professional, but the new one which join the hotel at 20 May need more training, she open the room door when i was inside, i wait to hear "sorry" but she didn't say. The maximum room temperature is 24, this was not suitable for me, because there is no room heater. Thanks
Séjour de 14 nuits en mai 2023
Réponse de Igor S. le 27 mai 2023
Dear Rehab,Thank you for your time and effort to express your view regarding your stay with us.We would like to express our truthful apologies for any inconvenience you've experienced. On a positive note, we appreciate your comments on those areas that you felt we were doing right. We always aim to provide our guests with the highest possible experience, and it is heartwarming to hear that our effort was appreciated.Best regards,

8/10 Bien

Guðni Vignir

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Ivy le 9 mai 2023
Dear guest,Thank you for taking the time to leave us your feedback. We truly hope you enjoyed your stay. Our team works really hard to provide excellent service and this just made our day! Looking forward to welcoming you back!

10/10 Excellent

Karl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2023
Réponse de Marie le 12 avr. 2023
Dear Karl,Thank you for your stay and review.We are glad that you enjoyed your stay with us. Our guest's satisfaction is our main goal and we do everything we can so we could provide you with the best experience. We hope that we will have the chance to host you again in near future.Best wishes,