Hôtel près de Alerus Center, Grand Forks, Grand Forks

« The hotel was fine, from front desk staff to amenities to room size to location. Road work nearby was not the fault of the hotel. On the other hand it was difficult, challenging and severely disappointing to deal with Expedia when I needed to make a change. There was no honest effort or customer service to work with me on my change request. I’m not sure I will use Expedia for any future travels. »

« Hotel superbe calme est très propre personnel agréables »

« Our room had new mattresses and carpet. The bathroom was missing an over the mirror vanity light. A lot of space to move around. »

« Staff was ok hotel needs updated old and in need of repair »

« Room was clean. Pool area was lovely but could have been cleaned up. garbage on the washroom floors and under the loungers pool needed some chemical attention »

« It was clean, quiet and the recliner worked. Staff was friendly and helpful. »

« Excellent rapport qualité prix »

« The pool and hot tub were nice and the pool side room options were nice as well. The room was very small, and the bathroom was at the back of the room instead of the front, putting the bed right by the door. Our stay was good overall and all the staff were very friendly and helpful! »

« When we arrived, we were informed that the hot tubs weren't functioning, which was disappointing, but really not an issue for us. When we went to the pool, the hot tubs were drained, but not cleaned. There were band aids, hair, and gravel/sand sitting in the empty hot tubs and it really grossed us out. There was also a very strong chemical smell as we entered the building that carried all the way to our room. The room didn't smell that way though, which was a relief. »

« Nous avons passé 11 jours dans cet hôtel et nous n'avons jamais manqué de rien. L'hôtel, la chambre, les parties communes et la piscine sont d'une propreté incroyable. Bravo »

« Excellent hôtel, super rapport qualité prix, kids friendly, personnel sympa… »

« Pour moi la propreté est primordiale. Bravo! »

« People at the reception were nice and very accommodating. Althought the beds and the sheets were clean, the room itself could have been cleaner. The air conditionner was very noisy and smelled moldy. The rug in would need a good vaccuming and deep cleaning. The fridge needs to be defrosted. The entire bathroom needs to be renovated as the fixtures are cracked and worned out. »

« Pour le prix excellent hôtel très belle grande piscine avec plusieurs tables de patio »

« Upon arrival, the floors were dirty, the only chair in the room had a broken and detached back rest, the shower was gross and not clean, the shower drained very slow and flooded at my feet, room constantly smelled like backed up drain and cigarette smoke, and the walls were very thin. Could hear very clearly every word a neighbor says, the TV, and activities. Hot water was broken for 2/6 days I was there. Room service never freshened or cleaned the room throughout my entire week stay. The...