Piscine extérieure (ouverte en saison)

Avis sur Quality Inn Alexander City

2.5 out of 5
Quality Inn Alexander City
2945 Highway 280, Alexander City, AL

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 121 avis sur 306." "
Note des voyageurs de 8 (Bien), d’après 102 avis sur 306." "
Note des voyageurs de 6 (Satisfaisant), d’après 40 avis sur 306." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 306." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 306." "

7,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Dawanda

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, clean, convenient because it's close to everything we needed.
Séjour de 1 nuit en mai 2024
Réponse de Gm le 26 mai 2024
Dear Dawanda,Thank you for taking the time to provide feedback regarding your most recent stay with us.We are pleased to hear that you enjoyed your time with us. We look forward to hosting you here againSincerely Management Quality Inn, Alexander city.

10/10 Excellent

Niwana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
The elevators were out...our rooms had an ordor like mildew or wet carpet
Séjour de 4 nuits en mai 2024
Réponse de Gm le 14 mai 2024
Dear Niwana, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Management Quality Inn Alexander City

4/10 Médiocre

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dog barked all night.other than that, our stay was comfortable.
Séjour de 1 nuit en avril 2024
Réponse de Gm le 14 mai 2024
Dear Donald, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our sound proofing. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management Quality Inn Alexander City

10/10 Excellent

Antonino

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Gm le 14 mai 2024
Dear Antonino, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Management Quality Inn Alexander City

4/10 Médiocre

Edward

Les points faibles : Personnel et service
My 6 am wake up call was at 6:15 am, and there was no breakfast at 6am as we were told.
Séjour de 1 nuit en avril 2024
Réponse de Gm le 14 mai 2024
Dear Edward, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our wake up call system and punctuality of breakfast, which should be 6am-9am weekdays and 6:30am-9:30am weekends. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management Quality Inn Alexander City

8/10 Bien

JASON, Rosharon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean hotel. Friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Gm le 26 avr. 2024
Dear Jason, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

6/10 Satisfaisant

Naylea

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Gm le 23 avr. 2024
Dear Basil, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

10/10 Excellent

Randall

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manager did a terrific job. Great stay.
Séjour de 1 nuit en avril 2024
Réponse de Gm le 22 avr. 2024
Dear Nancy, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

8/10 Bien

Louis

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Just a motel !
Séjour de 1 nuit en avril 2024
Réponse de Gm le 21 avr. 2024
Dear Louis, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is great.
Séjour de 2 nuits en avril 2024
Réponse de Gm le 20 avr. 2024
Dear Sean, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback about our staff is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

10/10 Excellent

Dominiqua

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 2 nuits en avril 2024
Réponse de Gm le 12 avr. 2024
Dear Dominiqua, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

8/10 Bien

Jae

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Gm le 30 mars 2024
Dear Jae, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

mark, Pensacola

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Very friendly staff!
Séjour de 2 nuits en mars 2024
Réponse de Gm le 18 mars 2024
Dear Mark, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

4/10 Médiocre

Marcus

Séjour de 2 nuits en mars 2024
Réponse de Gm le 6 avr. 2024
Dear , Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations on this recent stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management Quality Inn Alexander City

10/10 Excellent

Stephen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Place was clean and the breakfast was good. Staff very friendly.
Séjour de 2 nuits en février 2024
Réponse de Gm le 4 févr. 2024
Dear Stephen, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, nice friendly staff. Breakfast just OK
Séjour de 1 nuit en janvier 2024
Réponse de Gm le 3 févr. 2024
Dear Thomas, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

Connie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Gm le 31 janv. 2024
Dear Connie, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again.Management

8/10 Bien

David

Séjour de 1 nuit en janvier 2024
Réponse de Gm le 24 janv. 2024
Dear David, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

8/10 Bien

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Gm le 17 janv. 2024
Dear Linda, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

8/10 Bien

Mancel

Séjour de 1 nuit en janvier 2024
Réponse de Gm le 7 févr. 2024
Dear Mancel, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

Richard

Séjour de 1 nuit en janvier 2024
Réponse de Gm le 2 févr. 2024
Dear Richard, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

4/10 Médiocre

Beverley

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Some of the front desk staff were awesome!
Séjour de 1 nuit en janvier 2024
Réponse de Gm le 9 janv. 2024
Dear Beverley, Thank you for taking the time to provide insight on your recent stay at Quality Inn Alexander City. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding during your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Management

4/10 Médiocre

Beverley

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
It had a good rating for cleanliness, but it was not what I found to be true..
Séjour de 3 nuits en janvier 2024
Réponse de Gm le 9 janv. 2024
Dear Beverley, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management

10/10 Excellent

Beverley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was nice.
Séjour de 1 nuit en janvier 2024
Réponse de Gm le 9 janv. 2024
Dear Beverley, Thank you for taking the time to provide feedback. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

Tamara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Gm le 29 déc. 2023
Dear Bryan, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Gm le 28 déc. 2023
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management

10/10 Excellent

Melanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quality Inn Alexander City was a clean and friendly place to stay.
Séjour de 1 nuit en décembre 2023
Réponse de Gm le 27 déc. 2023
Dear Melanie, Thank you for taking the time to provide feedback about your stay with us.As a guest you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

Jasslyn

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023
Réponse de Gm le 26 déc. 2023
Dear Jasslyn, Thank you for taking the time to provide feedback. As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management.

10/10 Excellent

chrisoula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Gm le 24 déc. 2023
Dear Chrisoula, Thank you for taking the time to provide feedback.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management

10/10 Excellent

chrisoula

Séjour de 2 nuits en décembre 2023
Réponse de Gm le 17 déc. 2023
Dear Chrisoula, Thank you for taking the time to provide feedback on your stay. We are pleased to hear you enjoyed your time with us . Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Management Quality Inn Alexander City

2/10 Horrible

Mark

Séjour de 2 nuits en novembre 2023
Réponse de Gm le 16 déc. 2023
Dear Mark, Thank you for taking the time to provide feedback regarding your recent stay at Quality Inn Alexander City. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Management

6/10 Satisfaisant

Mary F

Séjour de 2 nuits en novembre 2023
Réponse de Gm le 15 déc. 2023
Dear Mary, Thank you for taking the time to send us feedback on your stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Management

10/10 Excellent

James Jr, Bowling Green

Voyage en famille
Les points forts : Équipements
Bed was comfortable. Room and common areas were clean. Conveniently located. Nice place to stay! If you’re looking for fancy, this place is probably not for you…if you’re looking for a nice place to stay at a reasonable price, this is a good place!
Séjour de 2 nuits en novembre 2023
Réponse de GM le 9 janv. 2024
Dear guest Thank you for your feedback and business.We are glad to hear that you enjoyed your stay with us. Hope to see you again in future.Thank you Management

6/10 Satisfaisant

Mike

Séjour de 1 nuit en novembre 2023
Réponse de Gm le 15 déc. 2023
Dear Mike, Thank you for taking the time to send us feedback on your stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Management

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I typically do not leave negative reviews however I do think individuals should know what they are getting when staying at this location. The room was dated and unkept. There were stains on the cover bedding, stains on the mattress from possibly food or a beverage? The fridge smelled of bleach or chlorine, an overwhelming smell not one of being recently cleaned. It was disappointing, fine to sleep and leave if you have no other option which we did not. I read great reviews, sadly we did not have the same experience.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Margaret

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best part of our stay was the front desk person, Carol. The room was clean, beds were good. Breakfast was excellent for a hotel, with scrambled eggs, bacon and delicious hot biscuits. Maybe i had two, lol. Breakfast room staff was friendly and quick to restock items. Carol was extra amazing because when we turned on our tv to watch the world series game, the tv wouldnt connect to channels. She came to our room, tried a few things, and when nothing worked, she went and CARRIED A TV to our room, and helped us hook it up. She went above and beyond!!! Good hotel for the money, we would stay here again and recommend it.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ricky

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice facility
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Karjona

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en octobre 2023
Réponse de GM le 30 oct. 2023
Dear guest Thank you for your feedback and business.We hope to see you again in future.Thank you Management

8/10 Bien

Paula

Les points faibles : Propreté
Séjour de 2 nuits en octobre 2023
Réponse de Gm le 14 oct. 2023
Dear guest Thank you for your feedback and business.We are glad to hear that you enjoyed your stay with us.we hope to see you again in future.Thank you Management

10/10 Excellent

Jeffrey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Gm le 5 oct. 2023
Dear guest thank you for your feedback and business. Your feedback is important to us to ensure quality of our service.We hope to see you again in future Thank you Management

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Luggage cart had flat tire
Séjour de 1 nuit en octobre 2023
Réponse de Gm le 5 oct. 2023
Dear guest thank you for your feedback and business. Your feedback is important to us to ensure quality of our service.We hope to see you again in future Thank you Management

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay! One of the better from this app!
Séjour de 2 nuits en septembre 2023
Réponse de Gm le 5 oct. 2023
Dear guest thank you for your feedback and business. Your feedback is important to us to ensure quality of our service.We hope to see you again in future Thank you Management

8/10 Bien

Lynda

Voyage en famille
Location
Séjour de 1 nuit en septembre 2023
Réponse de Gm le 5 oct. 2023
Dear guest thank you for your feedback and business. Your feedback is important to us to ensure quality of our service.We hope to see you again in future Thank you Management

10/10 Excellent

william

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and the staff was friendly. Great breakfast in the morning. Only negative is they didn't have a snack vending machine just a soda machine. Would absolutely stay there again
Séjour de 3 nuits en septembre 2023
Réponse de Gm le 5 oct. 2023
Dear guest thank you for your feedback and business. Your feedback is important to us to ensure quality of our service.We hope to see you again in future Thank you Management

10/10 Excellent

Sara

Séjour de 1 nuit en septembre 2023
Réponse de Gm le 14 oct. 2023
Dear guest Thank you for your feedback and business.We are glad to hear that you enjoyed your stay with us.we hope to see you again in future.Thank you Management

10/10 Excellent

Tyler

Séjour de 1 nuit en septembre 2023
Réponse de Gm le 14 oct. 2023
Dear guest Thank you for your feedback and business.We are glad to hear that you enjoyed your stay with us.we hope to see you again in future.Thank you Management

8/10 Bien

LAKISHA

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property
Séjour de 1 nuit en septembre 2023
Réponse de Gm le 30 oct. 2023
Dear guest Thank you for your feedback and business.We hope to see you again in future.Thank you Management

10/10 Excellent

Darlene, Malvern

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and well appointed room. Comfortable bed. The lady on duty even opened the pool for us to swim late.
Séjour de 1 nuit en septembre 2023
Réponse de gm le 11 sept. 2023
dear guestthank you for your feedback and business.we appreciate it. hope to see you again in future.thank youmanagement

8/10 Bien

Korie

Séjour de 1 nuit en juillet 2023
Réponse de Gm le 5 sept. 2023
Thank you for your feedback and business.We hope to see you again in future.Thank you Management