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Avis sur Hampton Inn Alice

2.5 out of 5
Hampton Inn Alice
3135 E Main St, Alice, TX

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 271 avis sur 501." "
Note des voyageurs de 8 (Bien), d’après 136 avis sur 501." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 501." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 501." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 501." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2017

10/10 Excellent

Chad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff went out of there way to tell my family and I what is around to do as a family. Also in the morning, not only had breakfast but went out of the way to make a breakfast that didnt effect our allergies. They were absolutely amazing!
Séjour de 2 nuits en mai 2024

2/10 Horrible

Clarissa

Voyage en famille avec de jeunes enfants
Les points faibles : Personnel et service
Check in was 3pm and I was told room wasn’t ready. Didn’t check in until 4:30pm. They would not accommodate.
Séjour de 1 nuit en mai 2024

10/10 Excellent

ARMANDO, Riverview

Voyage en groupe
Les points forts : Équipements
Great Staffing and hospitality… Highly recommended…
Séjour de 5 nuits en mai 2024

10/10 Excellent

Cynthia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We've stayed at Hampton Inn four times with several other couples. In the evening, we like to visit in the dining area. I appreciate that the staff is always accommodating.
Séjour de 1 nuit en mai 2024

10/10 Excellent

ARMANDO, Riverview

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend…
Séjour de 4 nuits en mai 2024

10/10 Excellent

Alfredo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a 50th wedding anniversary to attend but we needed to check in early so we could get ready and not be late for the ceremony. We arrived early and we were able to check in early and make it to the anniversary on time. Thank you.
Séjour de 1 nuit en avril 2024

8/10 Bien

Cory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

ARMANDO

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable and friendly staff..
Séjour de 4 nuits en avril 2024

8/10 Bien

Gineva

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was a lot of renovations being done I believe but that didn’t really bother us much. The dryer didn’t seem to work in the guest laundry area. But Makayla was very nice to use since day 1. She was so helpful and just the sweetest!!! The one thing I will point out is that we noticed the cafeteria lady would put up the strawberries for the waffles at breakfast time when she saw my daughters and husband walking in. I’m not really sure why since we didn’t utilize the strawberries excessively. But other than that along with the Expedia representative that was quite rude and wanted to cancel my entire stay after thinking we had upgraded to a suite after paying an extra fee, our stay was overall pleasant.
Séjour de 3 nuits en mars 2024

8/10 Bien

Salvador A., Mission

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Bertha

Voyage en famille
Les points forts : Personnel et service
The room was very small , Carpet was sticky The staff was very helpful and professional Friendly
Séjour de 1 nuit en mars 2024

8/10 Bien

Leticia

Les points forts : Propreté
Séjour de 1 nuit en décembre 2023

8/10 Bien

Melissa

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Veronica

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The furniture in the rooms are comfortable and nicely updated. However, I found the bed a little too hard. The only complaint I have is the smell on in the rooms on the first floor. I requested to be moved to a different room due to the overwhelming smell of smoke or something similar in the first room i was in. the second room was a little better but, still had a slight smell of smoke.
Séjour de 1 nuit en février 2024

10/10 Excellent

Mario, Raymondville

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Jose

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Dean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Vickie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Roy, South Bend

Séjour de 2 nuits en janvier 2024

2/10 Horrible

Lori

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bed bugs
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Janet

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Albert

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only stayed one night but staff was excellent and helpful
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Patricia

Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Jesus V

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Elevator out of service. For Seniors it was an incomvenience
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Jose

Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love staying here when we travel but the only thing wrong is the BEDS....their aren't comfortable
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Anna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fantastic
love staying there when we go see our family down that area ones a month
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ida

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasantly surprised
We were pleasantly surprised at the cleanliness and comfort of this hotel. The area was nice and staff was too.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Dustin

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Darian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

8/10 Bien

Lynne

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay close to everything!
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Hersh

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was dirty & there was no staff to bring or clean items. The front desk attendant was doing everything they could but the facilities were just dirty. The room we had was damaged everywhere, doors furniture and dark stains on the walls and carpets. I had family staying in the holiday in next door and it was SO MUCH BETTER than the Hampton Inn. I really want my pet fee back since we left the room cleaner when we found it.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Jeff

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Illianna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cleanliness of the building and niceness of the staff :)
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Kim

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay
This hotel seems to have been updated a bit since my last stay. My room was clean, all lights and ac worked perfectly, updated bathroom and shower. Very nice employees.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Howard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean rooms. Thank you
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Adriana

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Everything was perfect.
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Lori

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
We've stayed in this hotel many times and never had a problem, but this time the front desk staff was rude. At check in the man seemed irritated with us being there. We had to ask for an extra blanket and that really seemed like it was an inconvenience to get it for us. I am allergic to most indoor pets, never had a problem at this hotel before, but Monday morning when I woke up my eyes were almost swollen shut due to pet dander in the room. When we checked out I asked the lady at the front desk if they allowed pets in the rooms, she replied "oh yes we are pet friendly now." I told her about my allergic reaction and her reply was "oh well we are pet friendly now." If my allergic reaction had been any worse we would have had to go to the ER. So apparently at this hotel now being pet friendly is more important than making sure guests with allergy problems don't have an allergic reaction from pet dander in a room.
Séjour de 1 nuit en août 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This Hampton Inn was easy access and easy to find. Which I appreciated. It was clean. The people were friendly. What I didn’t like was the huge fans in the hallways running continuously on high to help with humidity. IT SOUNDED LIKE I WAS ON A RUNWAY!!! Somehow I managed to sleep through it.
Séjour de 3 nuits en août 2023

8/10 Bien

Gregory

Séjour de 1 nuit en août 2023

4/10 Médiocre

Toni

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The air conditioning wasn’t properly working. Housekeeping did not clean the room even though we requested it. The sheets were torn.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Dulcinea

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean! good breakfast with healthy options like eggs and oatmeal. Friendly front desk and nice pool. Enjoyed our stay!
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Raul

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Beware if you travel with a legit service animal
Let me start by saying that my wife and I come to Alice a few times per year for business. We have stayed at other hotels, but generally, we like this one the best. Until this trip on June 8, I liked this hotel a lot. Unfortunately, the check-in person has made me re-think this opinion. I am blind, and I travel with a guide dog. The person checking me in, suddenly asked me during the check-in process, what my dog's name was. At first, I thought it was genuine curiosity since I get this question asked many times. Since I don't want my dog distracted by people who might say his name, I gave the person my dog's pseudo name, or street name. Then, I found out he was filling out a pet form. I asked him to tell me more about this form, and he said it was required for everyone who stayed with them if they had a pet. I reminded him my dog was not a pet and he himself even asked about my service animal. He said that regardless of what it was, they were still required to fill out this form. Although I was not okay with this, considering that the Americans with Disabilities Act doesn't require this, I was willing to let it go. However, adding insult to injury, he hands my sighted driver a door sign that warns people that there is a dog in the room. Considering that my dog will be with me at all times, I see this as labeling me and separating me from the general public. I am happy to say that I did not put the sign up. This person needs to be educated.
Séjour de 1 nuit en juin 2023

8/10 Bien

Sam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable, nice place to stay.
You have to request maid serve, had to gather towels, and exchange for clean ones. Had to request for food during breakfast, and find the attendant.
Séjour de 3 nuits en juin 2023

8/10 Bien

Renaie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hampton Inns generally are expensive for us to stay at given our retirement budget. When we do stay at them it is a treat. That being said, our room smelled musty. It was an initial smell everyone you walked in the room, but not so bad that you couldn’t stay in the room. The first day we had a cold shower and sink. But the second day we miraculously had heated water for our showers. I gave the rating I did because their attention to detail could have been better for our room in particular. Otherwise, our room was clean and comfortable and the breakfast was good.
Séjour de 2 nuits en mai 2023