Hôtel près de Allée Zhai, Chengdu, Chengdu

« 地理位置好，服务态度好！ »

« Ras »

« Staff were very friendly and helpful upon arrival. Checking in was smooth and the lobby was beautiful. We requested a non-smoking room, which we got, and they also provided the buckwheat pillows as previously requested. We also received a surprising complimentary welcome snacks, with herbal dessert later on the first day. The room we got was beautiful with every traveller’s needs like toothbrushes and actual fabric towels. Plenty of electrical outlets for different electronic and also AC...

« This is a pretty new hotel. It is very clean and modern. The staff is also very helpful. When we checked in, the front desk told us free breakfast was not included in our reservation. However, I purposely searched hotel providing free breakfast when I made my reservation. Not sure what happened but the hotel was nice enough to provide breakfast for us. One small thing the hotel can improve is to install window screens on the windows alongside the stairs. Otherwise, bugs and mosquitoes can get...

« The staff were extremely friendly. I’d stayed in so many hotels across China, this one definitely stood out as one that went above and beyond in little ways that mattered—extra bottles of water, midnight snacks, free drinks, even provided free disposable facial wipes (first time seeing this). Very pleasantly surprised. »

« Cute hotel, great location, and very lovely staff. »

« The breakfast and afternoon tea are five star! Love the location and view from the room. And the bed is so comfy! »

« On ne peu que recommander cet hôtel par sa qualité de service. Bruno, directeur adjoint de l’établissement est très pro, son équipe très attentionnée. Très bon petit déjeuner. En espérant y revenir ! »

« Parfait, rien à dire. Le petit déjeuner était vraiment sympa ! Après l’emplacement n’était pas top »

« It's a very nice hotel. Our room is nice equipped with a fridge, where we could keep our drinks fresh in the hot summer days! The staff were very friendly and helpful. Everyday our room was cleaned, and the tea-bags were filled. We really enjoyed our stay ! »

« Grande Chambre(suite) personnels très agréable, petit déjeuner copieux, et surtout l’emplacement est parfait… dernier point très bonne literie et rue très silencieuse. »

« Parfait »

« Hotel bien placé, personnels accueillants, chambres confortables propres. »

« No freezer .Not friendly for insulin storage. It is normal that in China hotels do not provide service of storage of ice packs for medical use, but it is not normal for Sheraton. The last day we left , Staff activated one key for three times and we lost time on it and we nearly missed the train. »

« This hotel was excellent! Clean, spacious, well maintained room. The staff were helpful. Great location, close to restaurants, shopping Street and malls. »