2 piscines extérieures

Avis sur The Boulevard Arjaan by Rotana

5 out of 5
The Boulevard Arjaan by Rotana
The Abdali Boulevard, Rafiq Al Hariri Street, Amman

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 184 avis sur 337." "
Note des voyageurs de 8 (Bien), d’après 88 avis sur 337." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 337." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 337." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 337." "

8,8/10

Propreté

8,4/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Meriem

Trop bruyant et très compliqué en termes de building
Séjour de 1 nuit en septembre 2018
Réponse de The Management le 17 sept. 2018
Dear Meriem, Many thanks for your valuable comments in regards to your stay at The Boulevard Arjaan by Rotana. We are sorry to learn your dissatisfaction of the noisy area around the hotel and that our windows would not totally prevent the sounds. Regarding the hotel entrance and the valet service, kindly note that we have a valet service at each entrance of the hotel, and our colleagues are always ready to help you in finding the main entrance and willing to send you the hotel`s coordinates. Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing and our services will exceed your expectations. Thank you for staying with us and looking forward to welcoming you back soon. Kind regards, Imad Zaboura General Manager

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel
Très bel hôtel moderne dans un quartier calme et nouveau. Très bon petit déjeuner. Personnel affable.
Réponse de General Manager le 10 févr. 2017
Dear Mr. Manuel, On behalf of our entire team, I would like to thank you for staying with us and taking the time to post your review in Expedia. It was a great pleasure to read your review and I would like to thank you for your kind words with regards to our hotel facilities and the staff services. It is indeed our pleasure having you as our valued guest and we are delighted to know that we were able to meet your expectations with our services and facilities during your stay in Amman. Yours Sincerely, The Management

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent experience
Very good concept of appartment/hotel. Very clean room, staff was very friendly, and smooth check-in and check-out. I will definitely recommend it.
Réponse de The Management le 6 déc. 2016
Dear Mr. Gabriel, Greetings from The Boulevard Arjaan by Rotana! Thank you very much for your kind feedback and contribution. We truly appreciate your positive feedback about our rooms, cleanliness and positive check in-check out experience. We share your opinion along with other guests that in the nearest future, once all shops and premises are open, we will continue to be the most sought-after location at the new downtown area of Abdali. Looking forward to welcoming you back in the near future. Yours Sincerely, The Management

8/10 Bien

Enrico

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern Hotel in protected area with shopping close
Spent two nights in this Hotel. With several entrances and check in areas in can be confusing to find right. Hotel is clean and in an area with international restaurants and shopping.
Réponse de General Manager le 15 déc. 2016
Dear Valued Guest, Greetings from The Boulevard Arjaan by Rotana! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. We truly appreciate your positive feedback about our hotel. It was our pleasure being of service, and we thank you for choosing our Hotel for your stay. Looking forward to welcoming you back in the near future. Yours Sincerely, The Management

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel récent avec de beaux équipements
Un peu difficile d'identifier en premier lieu le bâtiment dans lequel on résidait (8 hôtels), accueil chaleureux. Sur classement dans une suite au lieu d'une chambre supérieure. Chambre immense, tous les équipements nécessaires (même un lave linge !). Piscine roof top et salle de gym ...
Réponse de The Management le 9 déc. 2016
Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback on Expedia.com about your recent stay with us. We are very glad that you liked our staff service, guest rooms, hotel location and cleanliness. We are sorry to hear about your constructive comments about our pool opening times and noise and we truly apologize for the inconvenience. We always value the opportunity to further enhance our product and services, and would very much hope to have the pleasure of welcoming you back and meeting all your expectations. Yours Sincerely, The Management

8/10 Bien

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 13 déc. 2016
Dear Valued Guest, Greetings from The Boulevard Arjaan by Rotana! Thank you very much for your kind feedback and contribution. We are very happy to know you enjoyed your stay with us. We truly appreciate your positive feedback about our hotel. It was our pleasure being of service, and we thank you for choosing our Hotel for your stay. Looking forward to welcoming you back in the near future. Yours Sincerely, The Management

4/10 Médiocre

Cédric, France

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Perfect holidays in an disappointed property
I met the night duty manager during my stay as I faced some bad experiences in this property. I would like to thank him again for his time but I'm disappointed by the staff and the policy of this property. Rooms are spacious and comfortable, wifi is free and fast which is convenient. This 5 stars property needs to improve most of its services.

10/10 Excellent

Abdulla

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en avril 2024
Réponse de thank you for taking the time to review your stay le 28 avr. 2024
Dear Abdullah,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Rawan

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en avril 2024
Réponse de thank you for taking the time to review your stay le 28 avr. 2024
Dear Rawan,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Karim

Les points forts : Propreté et confort de la chambre
Great location
The twin beds room was small and the beds are too small for adults, but management changed our room to a bigger one with a king size bed and it was great.
Séjour de 3 nuits en janvier 2024

8/10 Bien

Omar, Riyadh

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
المكان مزعج قليلاً باقي الأمور ممتازه
Séjour de 1 nuit en janvier 2024
Réponse de شكراً لزيارتكم فندق البوليفارد ارجان من روتانا مؤخ le 1 févr. 2024
حضرة السيد عمرشكرا لزيارتكم فندق البوليفارد ارجان من روتانا مؤخرا. يسعدنا قراءة التعليقات الإيجابية حول إقامتك معنا. هدفنا الرئيسي في الفندق هو تكريس اهتمامنا للضيوف، ومحاولة تجاوز توقعاتهم. إنه لمن دواعي سرورنا أن نعرف أننا أنجزنا هذا في زيارتك. نتطلع لاستقبالكم مجددا بيننا في القريب العاجل. وتفضلوا بقبول كامل التقدير، هالة مسعد المدير العام

10/10 Excellent

Ammar

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The property provides a leisure setting.
Séjour de 1 nuit en décembre 2023
Réponse de thank you for taking the time to review your stay le 1 févr. 2024
Dear Mr. AmmarPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Lei

Séjour de 2 nuits en décembre 2023
Réponse de thank you for taking the time to review your stay le 1 févr. 2024
Dear Mr. Lei,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Haya

Les points forts : Propreté et confort de la chambre
Extended my stay
I loved this hotel that I extended my booking to more 5 days, I just reviewed the hotel in my previous booking but want to add that I appreciate the staff employee Malek for being so kind and upgrading my stay to a vey big apartment 💕
Séjour de 5 nuits en décembre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Haya

Les points forts : Propreté et confort de la chambre
Best experience ever
Best experience ever, I’ve been traveling a lot this year around the world and definitely Arjan Rotana is my favorite so far The luxury and modernity in this hotel is beyond amazing, the staff are very friendly and hospitable, definitely the Jordanian hospitality is something you can’t even think about it twice ❤️
Séjour de 4 nuits en décembre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Ms. HayaPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Sumit

Séjour de 3 nuits en novembre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Mr. SumitPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

ABRAHAM

Séjour de 1 nuit en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Mr, AbrahamPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

fady

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Mr. FadyPlease allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure, and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Abdelhakim

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Minus: Lighting not adequate. Sofas had large stains. Pillows very thin. Plus: large bedroom Large family room Nice large bathroom Great kitchen Washer/dryer Fridge/microwave/cook top Great service Walk to restaurants and mall Safe area Very good price
Séjour de 2 nuits en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 24 déc. 2023
Dear Mr. AbdelhakimWarmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

10/10 Excellent

fady

Les points forts : Infrastructures et conditions de l’hébergement
Staff are so friendly. Front disk Malik was very helpful . Nice attitude. Now on the my favorite hotel.
Séjour de 1 nuit en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 29 oct. 2023
Dear Mr. Fadi,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

2/10 Horrible

Mansour

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The service is bad
Séjour de 2 nuits en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 15 oct. 2023
Dear Mr. Mansour,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excellent

Nizar

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
very respectful staff did not like: the bathroom plumbing as sink was not draining very well
Séjour de 3 nuits en octobre 2023
Réponse de Thank you for taking the time to review your stay. le 15 oct. 2023
Dear Mr. Nizar,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bien

Dawaud

Séjour de 1 nuit en août 2023
Réponse de Thank you for taking the time to review your stay. le 24 sept. 2023
Dear Mr. Dawoud,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bien

Dawaud

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The studio was nice, the restroom doors needs fixing, i did not know it was a four building hotel and i needed to move to the last building to checkin, and you need to move from one building to the other "through the street" to get to the other facilities such as having the breakfast which was not convenient
Séjour de 2 nuits en août 2023
Réponse de Thank you for taking the time to review your stay. le 24 sept. 2023
Dear Mr. Dawaud,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Satisfaisant

ali

Séjour de 3 nuits en août 2023
Réponse de Thank you for taking the time to review your stay. le 24 sept. 2023
Dear Mr. Ali,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

6/10 Satisfaisant

rawda

Séjour de 3 nuits en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 24 sept. 2023
Dear Ms. Rawda,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Médiocre

sameeh, toledo

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The receptionist make me wait 45 minute when check in after that she told me my room on onther building so I have to walk with my kids and my bags
Séjour de 1 nuit en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 31 juil. 2023
Dear Mr. Sameeh,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

2/10 Horrible

Mohammed

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First it was very confusing to get to our unit. The place looks dirty with bird poop on the balcony. Kitchen has no utensils/cutlery. We requested on the 2nd day but nothing was done. No guest as allowed to go up as per the security. This is the worst place I ve stayed in a very long time.
Séjour de 2 nuits en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 31 juil. 2023
Dear Mr. Mohammad,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana. Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will not go unnoticed and will be shared with the concerned departments.We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark with you.Sincerely,Hala Massaad General Manager

10/10 Excellent

Sari

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pleasent stay.. boulivard is beautiful around hotel
Séjour de 1 nuit en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 31 juil. 2023
Dear Mr. Sari,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

4/10 Médiocre

sulaiman

Les points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 24 sept. 2023
Dear Mr. Suliman,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

8/10 Bien

ABDULRAHMAN, KUWAIT

Les points forts : Équipements et infrastructures et conditions de l’hébergement

2/10 Horrible

tulip

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Not clean, careless, unprofessional, bugs in the room
Séjour de 1 nuit en juillet 2023
Réponse de Thank you for taking the time to review your stay. le 31 juil. 2023
Dear Mrs. Tulip,Warmest greetings from The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. Your comments will be shared with the concerned departments in order to investigate what happened and prevent re-occurrence. We praise ourselves in delivering the utmost service to all of our valued guests and are saddened that we fell short of that mark.We assure you that the inconveniences that you encountered during your stay are not representative of our level of service.We do hope that we will be able to welcome you back again soon and our services and facilities will exceed your expectations.SincerelyHala MassaadGeneral Manager

6/10 Satisfaisant

Abdullah

Séjour de 2 nuits en juillet 2023

8/10 Bien

Ehab

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements
Everything was good except one thing, I requested an additional bed for my daughter (6 years old) and they refused because of hotel regulations.
Séjour de 5 nuits en juin 2023
Réponse de Thank you for taking the time to review your stay. le 2 juil. 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Please accept our sincere apologies for the inconveniences that you have encountered during your stay. kindly note that your reservation was for a studio room and the studio can't fit for an extra bed,Please accept our apologies for all the inconvenience you have had, hoping that your future stays would be more relaxing, and our services will exceed your expectations. Sincerely,Hala Massaad General Manager

8/10 Bien

Ehab

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very good
Séjour de 1 nuit en juin 2023
Réponse de Thank you for taking the time to review your stay. le 31 juil. 2023
Dear Mr. Ehab,Please allow me first to thank you for taking the time to review your stay at The Boulevard Arjaan by Rotana.Your stay has been indeed a pleasure and we are happy to see your positive review.Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit.We look forward to welcoming you again in the near future. Sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Halit

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice , clean , friendly staff Good location
Séjour de 1 nuit en juin 2023
Réponse de Boulevard Arjaan by Rotana le 4 juin 2023
Deas, Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Alexander

Séjour de 2 nuits en mai 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear Mr. Alexander, I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

8/10 Bien

Ruba Ahmed, Riyadh

Les points forts : Infrastructures et conditions de l’hébergement
The apartment is good, the receptionist need more training . It was very noisy we could not sleep until 2 am every day
Séjour de 3 nuits en mai 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear Mrs. Ruba Warm greetings from The Boulevard Arjaan by Rotana and thank you for taking the time to review us.Your stay with us has been indeed a pleasure.We look forward to welcoming you again in the near future.Yours sincerely,Hala MassaadGeneral Manager

10/10 Excellent

Suad

Voyage en famille
Les points forts : Propreté et confort de la chambre
Amazing hotel
Every thing in this hotel amazing
Séjour de 4 nuits en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear Mrs. Suad,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Nora

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Friends Trip
It was great hotel, good location, friendly employee, but the room light wasn't good need to have more lughts
Séjour de 2 nuits en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear Mrs. Nora,I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Serdar

Séjour de 3 nuits en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear SedarI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Raed

Voyage en famille
Les points forts : Propreté et confort de la chambre
Perfect
Everything was perfect and thanks to the coordinator Mr Abdullah who was taking care of the family and make everything easy and smooth
Séjour de 1 nuit en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear Mr. RaedI would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

10/10 Excellent

Nehad

Séjour de 3 nuits en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear, Mrs. Nahed I would like to thank you for choosing to stay at The Boulevard Arjaan by Rotana, and for taking the time to share your comments with us. We are happy to read the positive comments about your stay with us. Our main goal in the hotel is to dedicate our attention to the guests and not only to meet, but to try to exceed their expectations. It is rewarding to know we have accomplished this in your visit. We look forward to welcoming you back once again. Respectfully, Hala MassaadGeneral Manager

2/10 Horrible

Sima

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Terrible room service. Extremely Terrible. The room says sleeps 3, it only sleeps 2. When we asked for an upgrade, the guy started shouting at us that this is not the hotel's problem, and the problem is from expedia, and they are not responsible. The hotel is so noisy, cant sleep. Room service never reply on the phone and when they reply, they keep telling you call again after 5 minutes. I dont know how this hotel has survived. Room tap water is very dirty, all sand and dirt ( brown color )
Séjour de 1 nuit en avril 2023
Réponse de Boulevard Arjaan by Rotana le 23 mai 2023
Dear SimaThank you for staying at The Boulevard Arjaan by Rotana, and for sharing your candid feedback. Please accept our sincere apologies for the inconveniences that you have encountered during your stay, we assure you that these inconveniences are not representative of our level of service. Your comments will not be unnoticed but will be shared with the relevant department in order to take the necessary action. We do hope that we will be able to welcome you back again soon and our services will exceed your expectations. Sincerely, Hala MassaadGeneral Manager

10/10 Excellent

Ahmad

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en mars 2023

10/10 Excellent

Ahmad

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en mars 2023

2/10 Horrible

Robert

Les points faibles : Propreté et confort de la chambre
Det var det sämsta jag har upplevt. Personalen brister när gäller kundtjänst. Anteckningar och dåliga rapport mellan anställda.
Séjour de 2 nuits en février 2023

10/10 Excellent

Naji

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Spacious rooms, excellent location.
Séjour de 2 nuits en janvier 2023

2/10 Horrible

DALIA, Amman

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
I booked 1king bed room to stay a night to use the pool and have a breakfast with my daughter, at checked in i was surprised that the hotel is 3 separated buildings, and the pool at the 1st closed building!! So i had to walk on a puplic street to swim!!! I called the front desk from the room phone and they never answer, NEVER AND I MEAN IT, so the only way was to call the hotel from my cell phone. No kitchen utensils AT ALL, although there was cooker and microwave, COME ON guys!!! 5 stars hotel never been like that!! I asked for plates " sure i used my phone to call the hotel", the plates took 35 minutes !!! Very terrible service, i wont recommend it at all. Not even worth it
Séjour de 1 nuit en juillet 2020
Réponse de Cluster General Manager le 23 août 2020
Dear our valued guest, We wish you had a better experience, it is feedback like this that we learn from and use to improve. We do apologize for the shortfalls you have experienced in our service and we hope to be able to make up for them in the future as this is not a true reflection of the standards we wish to impart to our guests. We do hope that you will give us another chance to prove ourselves in providing you a truly treasured experience. Kind regards, Atieh Hamarneh Cluster General Manager

10/10 Excellent

Lilly

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Highly recommend staying there
Very nice and professional
Séjour de 28 nuits en mars 2020