Cute but poorly managed cabin. The heating unit failed and we called Vacasa for help. 5 phone calls over 6 hours, and a different person each time, we were assured someone local would follow up with us. The outside temp was -17, inside the cabin was in the 40s. Every time we called, they said we should keep waiting for someone to contact us. No one ever did. Later, we found that a small space heater was delivered, meant for heating only 1 room. We called back and were told to use the space heater and extra blankets. We were clearly dismissed. The space heater was entirely inadequate, and this solution was insulting (we’re not tourists, we live in Alaska). We then discovered that the power in the main living area, where the heater was plugged in, was out. We called again to update them, and they said they would “make a note.” At this point we were left in a cabin with only partial power, no heat, and considering leaving. We found an extension cord and plugged the heater into a functioning kitchen outlet. This made it possible to sleep there given subzero temps, but the main living area was dark and unusable. We paid a lot of money for a getaway weekend, and we were only able to stay the 2nd night because WE figured out a way to make the heat functional. Vacasa was not helpful and did nothing to meaningfully address the issue. This cabin has considerable unsafe heating and power issues. We requested a refund for the second night, and again were told they would “make a note.”