Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 41 avis sur 60." "
10 – Excellent
41
Note des voyageurs de 8 (Bien), d’après 12 avis sur 60." "
8 – Bien
12
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 60." "
6 – Satisfaisant
5
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 60." "
4 – Médiocre
2
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 60." "
2 – Horrible
0
9,4/10
Propreté
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
8/10 Bien
FLORENT
Voyage en groupe
12 mars 2023
Les points forts : Propreté et confort de la chambre
Bel endroit pour qq jours
Séjour sympathique dans un complexe très sécurisé et d’un bon standing Pas de piscine mais on peut profiter de la plage de sable fin de l’hôtel Hyatt situe juste à côté
Nous avons disposer d’un appartement avec terrasse cuisine assez spacieux
Un peu loin du centre il faut disposer d’une voiture
FLORENT
Séjour de 1 nuit en mars 2023
Réponse de Figen Caglar le 12 mars 2023
Dear Florent, Thank you so much for taking the time to leave a review on your stay with us.We are happy to hear that you had an enjoyable stay with us and we look forward to welcoming you with us many times in the near future.Best regardsFigen CaglarGeneral Manager
10/10 Excellent
Raed, Toronto
Voyage en famille
19 févr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing place!! Highly recommend. You feel like you are in a Greek Island. Staff are extremely friendly and helpful
Raed
Séjour de 2 nuits en février 2024
Réponse de Jelena Prvulovic Hotel Manager le 24 févr. 2024
Dear Raed,Thank you very much for choosing Cloud7 Residence Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us.We will be more than happy to share your feedback with our entire team as they will be motivated to hear that their efforts are so highly appreciated.We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residence Ayla Aqaba,Jelena Prvulovic Hotel Manager
10/10 Excellent
Karam
15 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Karam
Séjour de 2 nuits en janvier 2024
Réponse de Jelena Prvulovic Hotel Manager le 24 févr. 2024
Dear Karam,Thank you for staying with us.We are so happy to see that you have enjoyed your stay rating us the highest. Special thanks goes to our amazing team that will be so happy to see that their hard work paid off.We are looking forward welcome you back very soon.Jelena Prvulovic Hotel Manager
10/10 Excellent
Ahmad, bucharest
Voyage en groupe
17 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amazing, more than 5 stars. Mahdi and all the staff are amazing. Perfect stay this is my 4th time this year
Ahmad
Séjour de 1 nuit en novembre 2023
Réponse de Jelena le 18 nov. 2023
Dear Ahmad,It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Cloud7 Residences Ayla Aqaba. We sincerely thank you for taking the time to share your thoughts with us.We look forward to your next visit in a not too distant future.All the best,Jelena Prvulovic Hotel Manager
10/10 Excellent
Dennis
Voyage en groupe
1 nov. 2023
Les points forts : Propreté et confort de la chambre
Dennis
Séjour de 3 nuits en octobre 2023
Réponse de Jelena le 20 nov. 2023
Dear Dennis,Thank you for your genuin feedback.
10/10 Excellent
Marian
31 oct. 2023
Marian
Séjour de 2 nuits en octobre 2023
Réponse de Jelena Prvulovic Hotel Manager le 13 nov. 2023
Dear Marian,Thank you for staying at Cloud7 Residences and for rating us the highest.Appreciated.
10/10 Excellent
Ahmad
Voyage d’affaires, Voyage en couple
18 oct. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Room is excellent
Ahmad
Séjour de 1 nuit en octobre 2023
Réponse de Jelena Prvulovic Hotel Manager le 13 nov. 2023
Dear Ahmad,Thank you very much for choosing Cloud7 Residences Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us .We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residences Ayla Aqaba,Jelena Prvulovic Hotel Manager
10/10 Excellent
fadi
Voyage en groupe
1 oct. 2023
Les points forts : Propreté et confort de la chambre
fadi
Séjour de 1 nuit en septembre 2023
Réponse de Jelena le 20 nov. 2023
Dear Fadi,We do appreciate your genuin feedback.
10/10 Excellent
Amer
Voyage en famille
15 août 2023
Les points forts : Propreté et confort de la chambre
Amer
Séjour de 2 nuits en août 2023
10/10 Excellent
Aysha
Voyage en famille
27 juil. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
An experience that you’d love to repeat!
Aysha
Séjour de 2 nuits en juillet 2023
Réponse de Figen Caglar le 28 juil. 2023
Dear Aysha, Thank you so much for your fantastic 5/5 review! We are absolutely delighted to hear that you had such a positive experience with us.We are thrilled that you enjoyed your time at our establishment and that it was an experience you would love to repeat. Our team works hard to create memorable and enjoyable experiences for all our guests, and your feedback serves as great encouragement.We can't wait to welcome you back for another wonderful visit! If there's anything specific you loved about your experience or anything you'd like to see improved, please feel free to let us know. Your feedback is invaluable, and it helps us in providing even better service in the future.Once again, thank you for choosing us, and we look forward to having the pleasure of serving you again soon! Best regardsFigen CaglarGeneral Manager
10/10 Excellent
Mohammed
Voyage en famille, Voyage en groupe
25 juil. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Complete resort. Everything you need
Mohammed
Séjour de 2 nuits en juillet 2023
Réponse de Figen Caglar le 25 juil. 2023
Dear Mohammed, Thank you so much for the fantastic 5/5 review! We are thrilled to hear that you had a complete and satisfying experience at our resort. Delivering everything you need is our top priority, and we're delighted that we met your expectations.We strive to create a welcoming environment where guests can unwind and enjoy their time to the fullest.Whether it's the impeccable service, luxurious amenities, or a wide array of activities, we're committed to providing the best possible stay for all our guests.Your positive feedback serves as a great motivation for our team. We look forward to welcoming you back soon and providing you with another exceptional experience. Should you need anything in the future, don't hesitate to reach out to us. Thank you once again for choosing our resort, and we wish you many more memorable vacations ahead!Best regardsFigen CaglarGeneral Manager
10/10 Excellent
Ahmad, Amman
Voyage en groupe
10 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I stayed here before on my honeymoon and so many times before, nothing goes wrong and everything is perfect. Amazing stuff super clean and insane amount of details. Best place to stay in aqaba
Book here is a must
Ahmad
Séjour de 2 nuits en mai 2023
Réponse de FI le 27 mai 2023
Dear Ahmad, First and foremost, thank you very much for being our guest and for your time in sharing your feedback with us we are truly thrilled reading the lines with big smiles on our faces.We are so grateful for the way you articulated Cloud7 Residence is so motivating.Through our guests valuable comments, we reflect on our services, and it is very encouraging to see that our efforts in striving for excellence are on the right track.We take this opportunity to wish you all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba.Remaining at your disposal with our best regards.Figen CaglarGeneral Manager
4/10 Médiocre
pierre
Voyage en famille
1 mai 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very bad stay and personnel non helpful. No shuttle service to go to beach or city centre. Not recommended for older couples. No property layout guide for visitors. Poor services and property
pierre
Séjour de 2 nuits en avril 2023
Réponse de Figen Caglar le 1 mai 2023
Dear Pierre,Thank you for choosing Cloud7 Residence Ayla as your accommodation of choice during your visit to Aqaba, and for sharing your comments following your recent stay with us.We appreciate that you have taken the time to provide us with feedback on your stay with us, we see this as an opportunity to improve our services for a better guest experience.We sincerely apologise for any inconvenience that may have occurred during your stay.We hope that you would consider visiting us again soon as we are certain that we will be able to restore your faith in Cloud7 Residence Ayla Aqaba.Looking forward to welcoming you again soon.Best regards,Figen CaglarGeneral Manager
8/10 Bien
Hussam
Voyage en famille avec de jeunes enfants
8 avr. 2023
Property is not extremely new and needs maintenance in hallways and stairs and bathrooms..also they had a special ( free water games that we did not get) I am unhappy and request a partial refund
Hussam
Réponse de Figen Caglar le 9 avr. 2023
Dear Hussam, Thank you very much for taking the time to leave a review on your stay with us.We regret to hear that our hotel did not meet your expectations. Would you kindly give us more information on the issues you have faced while you were staying with us so we can raise them and tackle them in no time.We hope you give us another chance where we promise to turn your whole experience around.Remaining at your disposal with my best regardsFigen CaglarGeneral Manager
10/10 Excellent
Anastasia
29 mars 2023
Les points forts : Propreté et confort de la chambre
Super schön und modern
Das Appartement war inmitten von Ayla, einem wunderschönen Prt am Yachthafen mit vielen kleinen Shops und Cafés. Sehr modern und viel liebe zum Detail. Wir haben es geliebt.
Anastasia
Séjour de 2 nuits en mars 2023
Réponse de Figen Caglar le 29 mars 2023
Dear Anastasia, First and foremost, I would like to take this opportunity to thank you for taking the time to leave a beautiful review on your stay with us at Cloud7. We are very happy to hear that you have enjoyed your overall stay with us and we look forward to welcoming you with us multiple times in the near future. Remaining at your disposal with my best regardsFigen CaglarGeneral Manager
10/10 Excellent
Majdi
Voyage en famille
24 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Spacious rooms with a nice view of the marina
Majdi
Séjour de 2 nuits en février 2023
Réponse de Figen Caglar le 26 févr. 2023
Dear Majdi, Thank you very much for being our guest and for your valuable time in sharing your feedback about your stay with us. We are very happy to see the reflection of your pleasant experience at Cloud7 and cant thank you enough for your heartfelt comments.Thank you very much for also highlighting the spacious rooms and the beautiful views of Ayla. We take this opportunity to wish you a wonderful 2023 and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with our best regardsFigen CaglarGeneral Manager
10/10 Excellent
ghazy
Voyage en famille avec de jeunes enfants
26 janv. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place to be in
ghazy
Séjour de 1 nuit en janvier 2023
Réponse de Figen le 28 janv. 2023
Dear Ghazy, First and foremost, thank you very much for being our guest and for your valuable time sharing your comments.We are happy to read that you have enjoyed your stay. We take this opportunity to wish you a happy new year with all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with best regards. Figen Caglar General Manager.
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 janv. 2023
Les points forts : Propreté et confort de la chambre
It located in lovely new built leisure town.
Easy to access to supermarket and restaurants.
Kind staff and all furnished room.
It was so relaxing stay.
Voyageur vérifié
Séjour de 1 nuit en décembre 2022
Réponse de Figen Caglar General Manager le 5 janv. 2023
Dear Valued Guest, First and foremost, thank you very much for being our guest and for taking the time to leave us your valuable comments. We are very grateful to read about your feedback and look forward welcoming you again soon at Cloud7 Residence Ayla Aqaba. Wishing you a wonderful new year, we remain at your disposal with our best regards
10/10 Excellent
Nadin
Voyage en groupe
4 déc. 2022
Les points forts : Propreté et confort de la chambre
Nadin
Séjour de 2 nuits en novembre 2022
Réponse de Cloud7 le 6 déc. 2022
Dear Ms Nadin,Thank you very much for being our guest and for taking the time in leaving us a review. We truly appreciate your valuable feedback and are happy to see that you had a pleasant stay with us. Looking forward to welcome you again at Cloud7 Residence Ayla, Aqaba, we also take this opportunity to wish you a happy New Year and all the best for 2023. Remaining at your disposal with best regards,
10/10 Excellent
Bashar, West Vancouver
Voyage en couple
19 nov. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Amazing one bedroom with Marina view. Great value for money.
Bashar
Séjour de 2 nuits en novembre 2022
10/10 Excellent
Roei
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
16 oct. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
very large and equipped rooms, a lot of restaurants neer by, water park and other things very close
Roei
Séjour de 3 nuits en octobre 2022
Réponse de Figen Caglar le 21 oct. 2022
Dear Roei, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests.Looking forward to welcoming you again and again in the near future.Best regards,Figen CaglarGeneral Manager
10/10 Excellent
Ghassan
Voyage en famille avec de jeunes enfants
14 oct. 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Need to fix car chargers
Ghassan
Séjour de 2 nuits en août 2022
Réponse de Figen Caglar le 21 oct. 2022
Dear Ghassan, Thank you so much for taking the time to write a review on your stay with us.Our main priority is for our customers to enjoy their stay and to be comfortable, we are very glad to know that we were able to deliver your expectation.Moreover, we have taken your very constructive feedback regarding the car charges, we will make sure to include it on our future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager
8/10 Bien
Anas
20 sept. 2022
Les points forts : Propreté et confort de la chambre
Anas
Séjour de 2 nuits en septembre 2022
Réponse de Figen Caglar le 21 oct. 2022
Dear Anas, First and foremost, allow me to thank you very much for taking the time to write a review on your stay with us.We would like the opportunity to know the details about your experience that led you to rate it 8 out of 10, so we can investigate your feedback and do the necessary corrective actions where needed. We hope you give us another chance to redeem ourselves and show you the experience all our guests have grown so fond off. Looking forward to hearing back from you, and to welcoming you back again.Best regards,Figen CaglarGeneral Manager
6/10 Satisfaisant
Luai, Baton Rouge
Voyage en famille
28 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
No swimming pool
Luai
Séjour de 1 nuit en juillet 2022
Réponse de K le 9 nov. 2022
Dear Luai, Thank you very much for taking the time to write a review on your stay with us.Our main priority is for our guests to enjoy their stay and to be comfortable, we are very grateful for your comment regarding the swimming pool, we will make sure to keep it mind for future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager
10/10 Excellent
Ata
Voyage en famille
26 juil. 2022
Les points forts : Propreté et confort de la chambre
Ata
Séjour de 2 nuits en juillet 2022
Réponse de Figen Caglar le 3 août 2022
Dear Ata,
First and foremost, thank you very much for taking the time to share your views about your stay with us.
I am extremely happy to hear that you have enjoyed your stay with us.
With gratefulness, we remain at your disposal and look forward to welcoming you again at Cloud7 Residences which shall be your home away from home here in Aqaba.
Best regards,
Figen Caglar
General Manager
10/10 Excellent
salma
Voyage en famille
18 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very child friendly loction.
salma
Séjour de 2 nuits en juillet 2022
Réponse de Figen Caglar le 3 août 2022
Dear Salma,
Thank you very much for taking the time to write a review on your stay with us which I truly appreciate.
I read your comments holding my breath; genuinely and truly motivating and I can`t thank you enough for this!
Cloud7 Residences is a unique product and part of the Ayla Marina Village, a unique lifestyle destination in Jordan, whereby I can be only so grateful to see that the feel of a pleasant community and services reflects so nicely in the way you articulated your stay.
Looking forward to welcoming you back at Cloud7 Residences which shall be your home here in Ayla, Aqaba.
Best regards,
Figen Caglar
General Manager
10/10 Excellent
Wesam, Winter Garden
17 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wesam
Séjour de 2 nuits en juillet 2022
Réponse de Figen Caglar le 9 nov. 2022
Dear Wesam, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.Thank you for sharing your positive feedback and kind comments about your experience. We are very pleased that we have met your expectations. Looking forward welcoming you back again soon. Best regards,Figen CaglarGeneral Manager
8/10 Bien
hussam
Voyage en famille
12 juil. 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good
hussam
Séjour de 3 nuits en juillet 2022
Réponse de Figen Caglar le 3 août 2022
Dear Hussam,
Thank you for taking the time to leave a review on your stay with us.
We are happy to hear that you have enjoyed your stay with us.
We look forward to hosting you many times in the near future.
Best regards
Figen Caglar
General Manager
10/10 Excellent
vepkhia
15 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
we like very much your rooms with balconi, staff was very helpful and also private beach.
we do not like that water in our room was cold, unconfortable to have shower.
thanks a lot, it was wonderfool to stey in Cloud 7.
vepkhia
Séjour de 2 nuits en juin 2022
Réponse de Figen Caglar le 20 juin 2022
Dear Vephkia,
First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.
We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests.
We appreciate your constructive feedback about the cold water in the Residences, I will definitely alert our maintenance department to make sure it does not occur again on your next stay with us.
Looking forward to welcoming you again and again in the near future.
Best regards,
Figen Caglar
General Manager
6/10 Satisfaisant
Bader
Voyage en famille avec de jeunes enfants
7 juin 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Poor overall design in terms of the swimming pools. I believe swimming pool is a crucial part of any hotel or residence. We have almost 10 kids in our group and they were told that we cannot use the pools of the Hyatt because it was overbooked that day, so they were coming excited to swim and they could not. And one of them did by mistake use the pool there they expelled him quick out of the pool and told him he only could use the beach but not the pools of the Hyatt.
Besides this problem everything was OK.
Bader
Séjour de 1 nuit en juin 2022
Réponse de Figen Caglar le 20 juin 2022
Dear Bader,
Thank you very much for taking the time to write a review on your stay with us.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Rest assured that your comments about the Swimming Pools access have been raised to the management of Hyatt to be considered for future improvements, and we hope that they will change their policies before your next visit.
Looking forward to welcoming you back again in the near future.
Best regards,
Figen Caglar
General Manager
10/10 Excellent
Alla
Voyage en famille, Voyage en groupe
7 mai 2022
Les points forts : Propreté et confort de la chambre
Amazing
Very trendy and clean hotel,the staff are very friendly and helpful especially Mr.Khalili from the front office.
Highly recommend.
Alla
Séjour de 4 nuits en mai 2022
Réponse de Figen Caglar le 20 juin 2022
Dear Alaa,
Thank you so much for taking the time to leave a review on your stay with us.
We are thrilled to hear that you have enjoyed your stay. Khalil was very happy to hear that he was able to make your stay more special.
We hope you give us the pleasure of welcoming you with us again and again in the near future.
Best regards:
Figen Caglar
General Manager
8/10 Bien
Alejandro
19 avr. 2022
Les points forts : Propreté et confort de la chambre
Private, sterile marina gated community
Cloud7 is essentially a marina residential complex within a gated community which offers restaurants and shops around the residential area. Its character is more upscale and distinct from the wider Aqaba urban atmosphere.
Overall, the apartment offered at Cloud7 was clean, neatly laid out and efficient. However, getting service takes a little while as it is centralised at Reception and communication about housekeeping and related services is not clear. I would recommend this type of accommodation for those seeking a private, sterile gated community type of stay rather than one that offers a taste of Aqaba's local culture or is closer to the city centre
Alejandro
Séjour de 1 nuit en avril 2022
Réponse de Figen Caglar le 11 nov. 2022
Dear Alejandro, Thank you for staying at Cloud7 Residence Ayla. We would like to take this opportunity to thank you for sharing your positive feedback and kind comments on your experience. We are very pleased that we have met your expectations. We hope to welcome you back soon.Best regardsFigen Caglar
10/10 Excellent
Haneen
Voyage en famille
5 avr. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was a wonderful and comfortable stay.
Haneen
Séjour de 2 nuits en mars 2022
Réponse de Figen Caglar- General Manager le 13 avr. 2022
Dear Ayman,
First and foremost, I would like to take this chance to thank you for taking the time to leave a review on your stay with us.
We are delighted to hear that you had an enjoyable and a comfortable stay at Cloud7, your home away from home here in Ayla, Aqaba.
We hope to welcome you again in the near future.
Best regards:
Figen Caglar
General Manager
10/10 Excellent
Ahmad
Voyage en famille
21 mars 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is amazing. If you stay at cloud 7 they also give you access to resort at the hyatt. The beach was amazing. The cloud 7 residence is also on the mariana giving you access to boat rides, jet ski rentals and parasailing
Ahmad
Séjour de 2 nuits en mars 2022
Réponse de Figen Caglar le 24 mars 2022
Dear Ahmad,
First and foremost, thank you very much for taking the time to share your views about your stay with us.
I am extremely happy to hear that you have enjoyed your stay with us.
With gratefulness we remain at your disposal and look forward to welcoming you again and again at Cloud7 Residences which shall be your home away from home here in Aqaba.
Best regards,
Figen Caglar
General Manager
10/10 Excellent
Bader
16 mars 2022
Bader
Séjour de 3 nuits en mars 2022
Réponse de Figen Caglar le 24 mars 2022
Dear Mr. Bader,
First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.
We are very glad to know that you have had a comfortable stay.
Looking forward to welcoming you again and again in the near future.
Best regards,
Figen Caglar
General Manager
10/10 Excellent
Mohammad
17 févr. 2022
Mohammad
Séjour de 1 nuit en février 2022
Réponse de Figen Caglar le 20 févr. 2022
Dear Mohammad,
Thank you so much for taking the time to leave a review on your stay with us.
We are delighted to hear that you have enjoyed your stay and hope to have the pleasure of welcoming you with us again at Cloud7 in the near future.
Best regards:
Figen Caglar
General Manager
10/10 Excellent
Mais
Voyage en famille avec de jeunes enfants
7 janv. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Heads up, private beach access does not include beach club, that is an extra charge, but does include a smaller beach strip. Excellent amenities otherwise for longer stays. Beautiful location, great service, everyone is super nice. But service can be slow given property distances. Amazing views!
Mais
Séjour de 2 nuits en décembre 2021
Réponse de Figen Caglar le 15 janv. 2022
Dear Mais,
Thank you for taking the time to leave a review on your stay with us.
It is through our guests valued feedback that we reflect on our facilities & services and reading the lines with your positive comments has been very motivating.
I`m very happy to hear that you have truly enjoyed our facilities and services and hope that Cloud7 will be your home away from home whenever you will travel to Aqaba.
Looking forward to welcoming you again in the nearest future and remaining with best regards,
Figen Caglar
General Manager
10/10 Excellent
Noor
20 déc. 2021
Noor
Séjour de 2 nuits en décembre 2021
Réponse de Figen Caglar le 3 janv. 2022
Dear Noor,
Thank you so much for taking the time to leave a review on your stay with us, and thank you so much for your 10-star review.
We look forward to having the pleasure of welcoming you with us in the near future.
Best regards:
Figen Caglar
General Manager
6/10 Satisfaisant
Qais
30 nov. 2021
Qais
Séjour de 1 nuit en novembre 2021
Réponse de Khalil Gharios le 11 janv. 2022
Dear Qais,
Thank you very much for taking the time to leave a review on your stay with us.
While we are grateful for you leaving us a review, we would appreciate if you clarified to us what went wrong during your stay that led you to leaving a 6/10 review as opposed to a 10/10.
We hope to have the pleasure of welcoming you with again soon to give you the experience all our beloved guests have grown so fond off.
8/10 Bien
Bashar, West Vancouver
Voyage en groupe
28 nov. 2021
Les points forts : Propreté et équipements
Great place to be. If you do not like night noise, avoid Jury. Also no elevator there.
Bashar
Séjour de 2 nuits en novembre 2021
Réponse de Figen Caglar le 3 janv. 2022
Dear Bashar,
Thank you very much for your recent stay at Cloud7 Residence Ayla Aqaba and for taking the time to share your kind feedback.
I`m very pleased to read that you had an enjoyable stay with us.
I have taken note of your comments with regards to noise around Joury Building taking place at night. I have shared your valuable comments with my team to make sure this issue is contained in your next stay.
Looking forward to welcoming you again soonest and remaining with best regards,
Figen Caglar
General Manager
8/10 Bien
noor
Voyage en famille avec de jeunes enfants, Voyage en famille
6 nov. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful decor and landscape, restaurants close by, beautiful marina views.
We had couple of issues during our stay, there was a bad sewage smell in the suite and we had couple of maintenance problems that weren’t addressed even though we complained few times.
However manager did apologize and promised to make up for it on our next stay
All and all it was a pleasant stay
noor
Séjour de 2 nuits en novembre 2021
Réponse de Figen Caglar le 3 janv. 2022
Dear Ms. Noor,
Thank you for taking the time to share your recent experience with us.
We are delighted to note that we were able to meet your expectations in many aspects of the hotel.
On the other hand, please accept our sincere apologies for the maintenance and smell issues you have encountered during your stay.
Please be assured that your comments have been raised with my housekeeping team to ensure that this does not happen again.
We look forward to having the pleasure of welcoming you with us in the near future.
I remain at your disposal with my best regards:
Figen Caglar
General Manager
10/10 Excellent
Hassan
Voyage en famille avec de jeunes enfants
2 nov. 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It wasn't our first time to stay in Cloud7... But everytime we feel amazed more than before...
Our stay was amazing full if joy and relaxation...
We felt like home...
Cloud7 is beautiful and Ayla is amazing
Of course it will not be our last time and cloud7 will be our coice every time we go to Aqaba...
Special thanks to Mr. Ra'ef who made our trip more than beutiful...
Not to forget Shareef who is always there and also we want to thank the housekeeping people who were very good and polite...
Keep it up cloud7
Hassan
Séjour de 2 nuits en septembre 2021
Réponse de Figen Caglar le 16 nov. 2021
Dear Mr. Hassan,
First and foremost, I would like to thank you very much for taking the time to write a review on your stay with us.
We are delighted to hear that you have enjoyed your stay with us.
Indeed, Raef and Sharif are valued members of my team and sharing your esteemed comments with them has been very motivating and they are overly delighted to hear that they were able to make your stay special.
Looking forward to welcoming you again at Cloud7, which shall be your home away from home here in Ayla, Aqaba, we remain at your disposal.
Best regards,
Figen Caglar
General Manager
8/10 Bien
Yazan
20 oct. 2021
Yazan
Séjour de 3 nuits en octobre 2021
Réponse de Figen Caglar le 26 janv. 2022
Dear Yazan,
Thank you very much for being our guest at Cloud7 Residences.
It has been an honour for us to have welcomed you at Cloud7 Residences.
Looking forward to being the home away from home for your next visit.
Remaining at your disposal, with best regards
Figen Caglar
General Manager
10/10 Excellent
Ahmed
Voyage en famille
29 sept. 2021
Les points forts : Propreté et confort de la chambre
Ayla - Yasmin residence
The accommodation was excellent, the 2 bed apartment was really spacious with a very large balcony overlooking the marina - the perfect place to have breakfast 👌
Ahmed
Séjour de 3 nuits en septembre 2021
Réponse de Khalil Gharios le 5 oct. 2021
Dear Mr. Ahmed,
Thank you very much for taking the time to rate your stay.
We are very happy to know that your stay was delightful and that we were able to meet your expectations.
We hope to have the pleasure of welcoming you again in the near future.
10/10 Excellent
Soha
Voyage en famille
26 sept. 2021
Les points forts : Propreté et confort de la chambre
Colorful stay
The apartments are amazingly decorated. The colors bring life and positivity to the place. From the minute we checked in until the last minute of our stay, we felt at home, welcomed, safe and very well served. I highly recommend it for those who wish to stay two nights or more to benefit from the place and it’s surrounding. The pubs are also vibrant and full of life.
Soha
Séjour de 2 nuits en septembre 2021
Réponse de Ra'ef Qawasmeh le 30 sept. 2021
Dear Ms. Soha,
First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.
We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests.
We are also very happy to hear that you liked the colors and decorations of Cloud7.
Looking forward to welcoming you again and again in the near future.
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
22 août 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
loved the uniquely designed apartments
Voyageur vérifié
Séjour de 5 nuits en août 2021
Réponse de Figen Caglar General Manager le 27 août 2021
Dear valuable guest,
First and foremost, allow me to thank you very much for taking the time to leave a review on your stay with us.
While we always strive to deliver the best experience to our guests, we would like to know how we can make your next stay a 5 out of 5 instead of 3 out of 5, we appreciate if you can provide us with your booking details to identify your reservation information, and if you can please elaborate about any inconvenience that you might have experienced during your stay so we can be able to trigger where we fill short to deliver your expectation and act upon it to improve.
We hope to have the pleasure of welcoming you again in the near future.
Best regards,
10/10 Excellent
Voyageur vérifié
Voyage en groupe
17 août 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is in the Ayla area which is a new development by the water. The rooms are new and all the amenities are at a short distance. I went there for diving and the boat was right in front of the hotel . The room was actually a 1 bd apartment brand new which a very large balcony, living room and walk in closet. Nice modern design
Voyageur vérifié
Séjour de 1 nuit en août 2021
Réponse de Khalil Gharios le 27 août 2021
Dear guest,
First and foremost allow me to thank you very much for reviewing your stay at Cloud7.
The Cloud7 team are delighted to hear that your stay was delightful and we are happy to hear that our modern design was eye catching for you.
We hope to have the pleasure of welcoming you with us again in the near future.
10/10 Excellent
Jareer
9 août 2021
Les points forts : Propreté et confort de la chambre
Jareer
Séjour de 4 nuits en août 2021
Réponse de Khalil Gharios le 12 août 2021
Dear Mr. Jareer,
Warm greetings from Cloud7 Residence Ayla Aqaba.
Thank you so much for your 10/10 review.
Looking forward to hosting you again in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en famille
8 août 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
One of the most beautiful rooms I have seen in my life very luxurious and spacious. Very mice views and the staff was amazing especially sharif in the reception area they made sure you got a wonderful experience. Definitely recommend Cloud 7 if your visiting Jordan.
Voyageur vérifié
Séjour de 2 nuits en août 2021
Réponse de Khalil Gharios le 12 août 2021
Dear guest,
First and foremost, allow me to take this opportunity to thank you for taking the time to leave a review on your stay with us.
We are delighted to hear that you have enjoyed your stay at Cloud7.
It is feedback like yours that makes us love our job so much.
We look forward to hosting you again in the near future.
10/10 Excellent
Afnan
2 août 2021
Afnan
Séjour de 2 nuits en juillet 2021
Réponse de Ra’ef Al-Qawasmi le 30 sept. 2021
Dear Ms. Afnan,
Thank you very much for taking the time to rate your stay.
We are very happy to know that you have enjoyed your stay with us, and we hope you give us the pleasure of welcoming you again in the near future.