Vacances de Aubrey

Hôtel très bien placé à 10 mn à pied de la pyramide Bass pro shop et de Beale street. Belle deco art deco et salle très agréable pour le petit déjeuner. Le rooftop est parfait pour prendre un cocktail avec coucher de soleil.

I don’t think I have ever been to such a cool, eclectic, just beautiful hotel…ever! Let’s start with the quick/friendly assistance the staff gave to make sure when we arrived, everything was easy…from parking to getting access to the hotel/room. Yes, it was via text…but there was no question or issue not taken care of! Stepping in the hotel was like going back in time…everything was just magical…well to me at least! The room was even better; beautifully decorated…vintage fridge and microwave just made it just so very cool. Huge TV! And loved the bathroom. Again, they took their time creating such a great ambiance! We also visited the bar…loved is an understatement! Again everything was vintage…gave us such an old world feel! The staff was so friendly and helpful! If I could give the our experience a 20 out of 10 I would! Highly recommend!

I booked this loft because the listing showed a bright, crisp, spacious space with a private balcony. The check-in process was amazing, one of the best I’ve experienced. Unfortunately, the stay itself was very disappointing. The photos appeared heavily filtered, although the loft was cute & in a great location, it had a strong, permanent pet odor. I also did not receive the private balcony shown in the listing & was placed on the 3rd floor instead. I had mentioned traveling with my 7-year-old, so I specifically thought I was booking the downstairs unit w/ the balcony. Once settled in, we noticed spider webs around the windows, shower, and vents, a dirty throw blanket, and what appeared to be something growing from inside the water-heater closet was concerning. We also encountered roaches in both the laundry room and hall closet, which meant keeping our luggage sealed throughout the stay. The laundry-room door handle was improperly attached with putty and came off. I was charged $105, then told I would be refunded but the refund never came. Lastly, the floors are extremely thin. Shortly after arriving, we were contacted and asked to stop running because it was disturbing the neighbor below us (4pm). We were on vacation. However, location was perfect for tourists, and the check-in experience was great, overall experience was a thumbs down 👎. We prepaid for two nights, and this reminded me why I prefer nice hotels that I’m familiar with booked directly with them.

Expérience chaotique ! Tout d'abord un des voituriers a confondu notre voiture avec un fumoir de Marijuana et nous a laissé un souvenir dans la voiture (j'ai gardé une photo de ce reste de cannabis) avec une odeur insupportable dans l'habitacle... Ensuite, la chambre était située derrière les ascenseurs dont les conduits étaient en courant d'air permanent et faisaient un bruit effroyable à chaque trajet vertical nous empêchant de dormir et donnant l'impression que les ascenseurs étaient dans la chambre. (j'ai immortalisé cela avec une petite vidéo) Hôtel à fuir et n'étant d'aucune façon digne du standing annoncé. Un scandale !!