Small room in need for refresh. Shower not draining correctly.
Bedding was ok.
Poor service. Bar was closed more than 30 minutes before supposed last call.
Very few hotel options in the area, so customer service does not seem a high priority.
I'd recommend to avoid the area and push to Fort William instead.
The bald (sry) server was actually shaking his head in despair to see us arrive om time for breakfast. Its as if he did not want us there. Being an american I did confront him, if you dont want us here we domt need to eat here. He said ' no no its ok its fine' People come here om vacatiom. It shouldn't feel like a hospital where everyone is in pain. The property itself is very old not like how it looks on photos. They pretty much put a lipstick on a pig. Please spend ypur money elsewhere.
Thereâs a lot to say about this place. I had initially booked it back in fall 2024 and hadnât seen the poor reviews. The week of our stay I had a bad feeling about going to stay at this hotel, and I read the reviews and almost cancelled our trip to the area and changed our route. I wish I had. The hotel itself is located pretty centrally in Glencoe. But beyond that, it was nowhere near as advertised on the website. Our room was free of clutter, but very dusty. It seemed to only be clean of debris on the floor, but all the trim had a thick layer of dust on it. The bathroom also looked to be nice upon first look, but the shower head had a lot of black build up on it. We also had a completely backed up shower drain that caused water to spill over the lip of the shower. The hotel advertises having restaurants but no availability and hours change constantly. It should not be advertised as a five star hotel and I regret staying.
We were just there 1 night. Got in late. Dinner at restaurant was good as was breakfast. Rooms are very small. Double size beds. No a/c. There was a fan in the room.
Staff was friendly and provided good service. Would not book again due to size of bed and room. Would go back to restaurant
Our stay was nice. However, there could be improvements in the dining experience. We ate in the âFish and Chipsâ and the âPizzaâ restaurants. Theyâre all the same, same cook. The food was fair. Thereâre arenât other options in Glencoe. The location was nice, the staff friendly. It was only the food options that were a miss.
Picture on website and description of five star inn totally deceitful. On main road and lucky to be two star. Walked out of dining room as seated next to table where people had left most of their meal. Price was a rip off . We got two nights in the West End of Glasgow for that price. Will be writing when home for compensation
Room very dusty, carpets . Furnishings looked grubby throughout the hotel. Lack of staff tge staff who were there were running about literally to get everyone served. Limited menu for dinner, breakfast poor, limited offer in bar. Horrible smell in corridors.lounge area nicest part but even that could do with a good clean . Definitely wouldnât book again.