Hôtel près de Bâtiment historique The Custom House, Ramsgate, Ramsgate

« We were expecting a well maintained, boutique hotel, sadly it was not. Although refurbished in Nov 2014, the state of our room (1) lacked maintenance. Although each was relatively minor, when 10 issues are present, then the result is a disappointment. I relayed these to the receptionist on departure, and she seemed reluctant to seriously acknowledge the problem. This summed up the general feeling of laissez-faire. »

« Breakfast was, indeed excellent. The room was tiny and un-airconditioned, but the mattresses were good and the shower hot and strong in the similarly tiny bathroom. »

« Outstanding service by the employees all requests made were received dealt with genuine customer service very comfortable atmosphere to be in. Excellent value for money with lovely big rooms! »

« chambre à 2 lits une personne d'une très bonne taille; les lits sont très confortables ; la salle de bain neuve et très propre; l’hôtel est très bien chauffé. le petit déjeuner compris dans le prix est tout à fait correct et il est possible d'avoir avec supplément raisonnable un petit déjeuner british. Le personnel est aimable.De plus l’hôtel est situé face à la mer et dispose d'une salle de gym et d'un sauna. »

« We were very lucky to get a parking spot as it was just on the road at the front of the building. Breakfast was excellent. Unfortunately the en-suite consisted of toilet and shower only - the wash hand basin was in the bedroom where there were no towel rails. The gentleman who greeted us was excellent as he had to do everything including cooking the breakfasts due to his manager being unwell. »

« Room was freezing cold, no heating on, kettle didn't work. They did offer to change our room but other room was also unheated. As check in is 2pm.We checked in at 4.40pm 14th Feb, room was icy cold. Hot water was temperamental. Room should have bern warm & water hot, Hubby had cold shower i gave that a miss.should be heated by then »

« Très bonne adresse, chambres confortables, maison idéalement située. Jim le propriétaire est super acceuillant, aux petits soins, et très sympathique. Dommage que le nom de la maison ne soit pas écrit car les extérieurs n'indiquent pas qu'on est à la bonne adresse. Il reste que c'est une maison donc on entend le moindre chuchotement de la chambre voisine. Mais ça reste un détail si on sait à quoi s'attendre (pour ma part on ne m'a jamais précisé à la réservation qu'il ne s'agissait pas d'un...

« Hotel pas cher, parking et petit déjeuner gratuits »

« Loved our short stay here with our small dog. »

« Très bel hotel pour venir se reposer et profiter d'une excellente cuisine, après les belles promenades autour de Sandwich. Personnel très accueillant. »

« A very pleasant stay. Mary was lovely, and so was the service in the restaurant. The meal lacked seasoning and sauce, and the fries were undercooked. The next morning at breakfast, the brown bread was missing. It's a shame, but it doesn't spoil the overall impression too much. »

« Un hôtel charmant avec une vue sur la mer dans la suite Bernadette. La dame de l’accueil est bienveillante. Chambre propreté rien n’a redire. Nous reviendrons sans hésitation »

« I booked this apartment because the description said it was within walking distance of Sandwich town centre, and the map that was displayed prior to booking indicated it was located off Moat Sole in Sandwich town centre. It was only after I had gone through the booking process for what was a seriously expensive booking, a new address was provided for the property approx 1.6 miles away in Woodnesborough! I have restricted mobility and needed to be closer to the town so I asked if I could cancel....

« Wonderfully appointed apartment - nicely positioned too if you're looking for a place to stay while touring Kent's coastal towns. Owner was communicative and friendly. Would recommend. »