Hotel Batu

« Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

« Not suitable for families, specially with children. Used for not so good reasons, »

« Staff was very helpful but the process could have been less stressful if deposit could be taken via credit card and also info on putting down a deposit and how to get keys could have been done earlier than just 24 hours before check in. »

« Preis-/Leistungsverhältnis ok, aber für jede Kleinigkeit musste extra bezahlt werden (z.B. zusätzliches Kopfkissen). Den in der Buchungsbestätigung aufgeführten Shuttle-Service gibt es nicht! Die Fahrt vom Airport zum Hotel mussten wir selbst organisieren! »

« Very comfortable stay for a family of 2 adults, 2 elderly and a toddler. There is a play area on the fourth floor which was fantastic for the little one. A gym as well for anyone wishing to keep fit whilst staying. Would definitely stay again the next time we are going to Malaysia. »

« It was ok. Theres nothing to do in the area and its extremely inconvenient »

« Homestay yg selesa bersih dan kemudahan yg tersedia memudahkan percutian. »

« There isnt a single good thing about this place. The gym is a lie. It doesnt exist. Co struction noise. Rude staff. Terrible resturant. »

« Not good because after 12am bathroom no water »

« 客房整潔，職員服務有禮，交通步行約5分鐘有地鐵，附近有食店但一般 »

« 住宿空間不錯，也有電視可看，洗手間及浴室有開窗，房間也可看到城市景觀！服務人員有禮貌，飯店有電梯很方便！ 電梯灰塵有點多，沖澡時水柱很強也很舒服，但是剛我那間水退得有點慢，導致洗完澡後有點淹水！ 搭大眾運輸過去的話，還真的不太方便，比較推薦搭grab！ »

« Small room in not great condition . Was quite and beds good. Ok for price »