Façade de l’hébergement - soirée/nuit

Avis sur Drifting Sands Oceanfront Hotel

2.5 out of 5
Drifting Sands Oceanfront Hotel
119 E 9th St, Ship Bottom, Beach Haven, NJ

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 350 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 292 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 182 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 98 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 80 avis sur 1002." "

7,6/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Fabrice et Francois

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bof
Séjour de 1 nuit en décembre 2023
Réponse de David le 25 déc. 2023
Thank you for your feedback but I am a bit confused... when I spoke with you in the office upon check out this morning you were smiling seemed happy with your stay here. Please feel free to contact me with any details about your stay so I may share them with my team and make your next visit better... Joyeux noël!

8/10 Bien

Rita

Les points forts : Propreté et personnel et service
Our room was spotless with adequate space. The staff was professional. The best part was the view. We had an unobstructed view of the ocean. It is an older hotel, so a little worn in places. I would stay there again.
Séjour de 3 nuits en mai 2024
Réponse de David le 17 mai 2024
So very glad you enjoyed your stay here with us! We have been and will continue to upgrade and improve our rooms and the property in general.

8/10 Bien

Barbara, Daytona Beach Shores

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great ocean front view. room was comfortable. staff was friendly.
Séjour de 4 nuits en mai 2024
Réponse de Dave le 11 mai 2024
So happy you enjoyed your stay here with us. Please contact me with any details to make your next visit even better!

4/10 Médiocre

Israel

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de David le 8 mai 2024
Please contact me with any details why your visit was not to your liking

10/10 Excellent

Barbara

Les points forts : Propreté
Wonderfully stay.
Séjour de 1 nuit en mai 2024
Réponse de David le 6 mai 2024
Awesome that you enjoyed your time here with us at the LBI Shore! We are looking forward to your next getaway!

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personable staff, newly refreshed rooms and proximity to the ocean
Séjour de 1 nuit en avril 2024
Réponse de David le 30 avr. 2024
Happy you enjoyed your stay here on the LBI shore! We are eagerly awaiting your next visit!

10/10 Excellent

Mike

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly staff and a great place to stay.
Séjour de 2 nuits en avril 2024
Réponse de David le 29 avr. 2024
Thanks for the kind review- glad our staff made a good impression on you! Looking forward to your next visit!

6/10 Satisfaisant

Kim

Didn’t feel like you where part of the hotel
Séjour de 1 nuit en avril 2024
Réponse de David le 28 avr. 2024
Sorry you felt a bit left out - that is not our intention at all! The room you booked "Economy Room, 1 King Bed, Annex Building (Ocean Breeze)" have all the same amenities as our other rooms just not the view. Next time take a look at our Oceanfront or Ocean Spray rooms! Safe Travels

4/10 Médiocre

Maria

Les points faibles : Personnel et service
I was directed to an another property when I booked it I was under the impression I was at one hotel. They charged me the difference which I thought was not fair since I was not aware there was another building.
Séjour de 1 nuit en avril 2024
Réponse de David le 27 avr. 2024
We are 1 hotel with several buildings - I apologize for the confusion as the room you booked did say: Economy Room, 1 King Bed, Annex Building (Ocean Breeze). I did work with you and discounted the difference with you for the upgrade to our Oceanfront room (65%). Safe travels in the future

10/10 Excellent

Lynn

Josephine was fabulous
Séjour de 1 nuit en avril 2024
Réponse de David le 26 avr. 2024
Glad you enjoyed your stay with us and I will thank Josephine for a job well done!

4/10 Médiocre

Lynn

Les points forts : Personnel et service
Ants
Séjour de 2 nuits en avril 2024
Réponse de David le 26 avr. 2024
Thank you for the heads up with your challenge- we contacted our professional and he came out and as he did not find anything he gave us the good to go! I am sharing this with my team to ensure we keep our eyes open for the future

6/10 Satisfaisant

rich

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Went to check in and room was not ready at 4 pm They checked us in and told us to enjoy our stay. Opened door There were dirty towels and beds unmade They told us to come back Waiting in room to be cleaned
Séjour de 1 nuit en avril 2024
Réponse de David le 22 avr. 2024
We apologize for the inconvenience due to room issue. Thanks for your patience and understanding and allowing us to address the problem and fix it immediately for you. I will share this with my operations team so we can avoid situations like this in the future.

10/10 Excellent

elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Classic beach hotel with 2-3 separate buildings including one large oceanfront building. Nice staff and easy check in/out. Very convenient location for someone wanting to be centrally located on the island.
Séjour de 1 nuit en avril 2024
Réponse de David le 17 avr. 2024
Glad you had an amazing time here with us! Looking forward to your next visit to LBI- see you soon!

10/10 Excellent

William, Snohomish

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
We always love staying off season at the Drifting Sands. The oceanfront 3rd floor balconies provide a great and relaxing view of the ocean and beach. The room was freshly painted and well decorated. The staff has worked hard to refresh everything and it shows.
Séjour de 4 nuits en avril 2024
Réponse de David le 16 avr. 2024
Glad you noticed!! Happy that you enjoyed our little room refresh- we have been and will continue to work on making the rooms and property better!

6/10 Satisfaisant

Christine

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de David le 15 avr. 2024
Thank you for the feedback but please feel free to let us know what we can do to make your next stay better.

10/10 Excellent

Ellen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was in excellent condition. Well located. Staff was great.
Séjour de 2 nuits en avril 2024
Réponse de David le 13 avr. 2024
Awesome!! We are glad you enjoyed your stay with us and are looking forward to your next visit to LBI and the Drifting Sands!!

6/10 Satisfaisant

Christina

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Right on the beach. This hotel needs some TLC. The rooms are a bit outdated and they did not smell great. It was ok for one night.
Réponse de David le 21 févr. 2024
We are sorry you were not happy with your economy room in our annex building when you stayed with us in November of 2023.We have been and will continue to upgrade and refresh our rooms as well as the property in general. One of thee reasons we are currently closed until April 5th.

10/10 Excellent

Jacki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de David le 26 janv. 2024
We are very glad you enjoyed your stay with us and look forward to your next visit. Looks like you enjoyed the newly refreshed room on the oceanfront! Safe Travels

2/10 Horrible

Brandon

Séjour de 1 nuit en janvier 2024
Réponse de David le 9 févr. 2024
I am unsure as to why you rated us so low as when we spoke you were very excited to be back her oceanfront! Please feel free to contact us with your concerns - you did not seem to have any challenges while on property.

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de David le 13 janv. 2024
We are glad you had an awesome stay with us here! Looking forward to your next visit! Safe travels

8/10 Bien

Hany

Les points forts : Propreté, personnel et service, équipements
The staff are nice but the room not prepared well and they charged me extra fees that not mentioned when I booked through Expedia
Séjour de 2 nuits en décembre 2023
Réponse de David le 12 janv. 2024
You seemed to have enjoyed your stay- feel free to contact me with details I can share with my staff about your room. Sorry about any confusion but we do not add any fees not listed on the Expedia site... The resort fee and if you have a pet are listed as being paid by guest at property. Safe travels

8/10 Bien

Marc

Séjour de 1 nuit en janvier 2024
Réponse de David le 10 janv. 2024
Marc... Seems like you enjoyed your time here with us! Let me know anything we can look at to make your next stay even better

10/10 Excellent

Robert

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de David le 10 janv. 2024
Awesome! Glad you had a great visit with us... Looking forward to next time

8/10 Bien

michele

Séjour de 1 nuit en décembre 2023
Réponse de David le 10 janv. 2024
Very glad you enjoyed your stay with us- please let me know about any details we could address to make your next trip even better

8/10 Bien

Jonathan

Voyage en famille avec de jeunes enfants
Séjour de 1 nuit en décembre 2023
Réponse de David le 8 janv. 2024
Glad you enjoyed your stay... Feel free to contact me with any details to make your next visit better

8/10 Bien

Janice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We've stayed here before and came back so that says something. Its clean, comfortable bed beautiful view of rhe ocean. The neighbors air conditioner was loud tho so think in the summer that would be an issue. Quiet area. We would come again
Séjour de 1 nuit en décembre 2023
Réponse de David le 8 janv. 2024
So glad you enjoyed your stay with us. We are always working on improving our property and equipment!

10/10 Excellent

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very nice! The views of the ocean were incredible! We had a great weekend. The road construction, on the other hand, gets 1/2 star or if 10... The town needs guidance from the hotel staff for signage and directions...
Séjour de 2 nuits en décembre 2023
Réponse de David le 26 déc. 2023
Thank you for your feedback- we are glad you enjoyed your stay with us! Unfortunately the construction is a state of NJ project and there is little we can do...just hoping they get done sooner than later

2/10 Horrible

Tara

Séjour de 3 nuits en août 2023
Réponse de David le 14 janv. 2024
Happy New Year - I see you were not happy with your stay back in August! I insist you contact me with any details from your stay that you were unhappy with. I would love to share them with my team so we can ensure that we address them moving forward - I will apologize for any confusion with the room type you booked through Expedia and for the fact that since we were sold out we were unable to move you to the room type that you had thought you booked. We did give you a partial refund on this room

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Survey
Séjour de 2 nuits en décembre 2023
Réponse de David le 22 déc. 2023
Thank you for letting us know you enjoyed your stay! Looking forward to seeing you again in 2024!

4/10 Médiocre

nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de David le 15 déc. 2023
Feel free to contact me with any details to make your next stay a better one!

10/10 Excellent

PATRICIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de David le 11 déc. 2023
Glad to see you enjoyed your stay with us here! Looking forward to your next visit

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de David le 11 déc. 2023
Thank you for letting us know you enjoyed your stay! Hope to see you soon!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de David le 10 déc. 2023
We are glad you enjoyed your stay with us here! Looking forward to your next visit!

8/10 Bien

scott

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
View from room was wonderful. Main office staff was welcoming and friendly.
Séjour de 1 nuit en décembre 2023
Réponse de David le 8 déc. 2023
Glad you enjoyed your time here with us! Feel free to contact me with any additional details to make your ext stay even better... Safe Travels!

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Reasonable 1 night stay.
One night stay in December . Our room had an ocean view. Lots of towels. Blood orange bath products were very nice. Our room was clean and very spacious. Quick and easy Check in . Staff very helpful with internet questions.
Séjour de 1 nuit en décembre 2023
Réponse de David le 5 déc. 2023
We are glad you let us know you enjoyed your stay and appreciated the little things about our accommodations. We are looking forward to your next visit- safe travels

2/10 Horrible

Paul

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place has an overall odor of mold, as if there had been a flood and it was never properly remediated. Also, The walls are so thin that you can actually hear every word ( and sounds) being said in the rooms next door
Séjour de 1 nuit en novembre 2023
Réponse de David le 29 nov. 2023
Sorry you were not happy with your stay. We have been and will continue t upgrade our rooms and property here. Some of our rooms may be older but they are not dirty and we practice a rigorous cleaning and disinfecting regiment after every check out.

6/10 Satisfaisant

Dawn

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived to check in the office was locked but there was a # on the door and I got an immediate call back letting me know where my key for the room could be found, for the rest of my stay I didn't see any hotel staff, my husband brought the key to the office when we departed. I did get an email saying I was being charged $250 for smoking in the room which I didn't do but my clothes did smell like smoke from the party I was at on Thanksgiving and my husband smoked in his truck and then came in to go to use the restroom prior to our departure. I didn't sign in or sign anything at the hotel, I had the map and key in my envelope and noone requested that I sign anything when we left. I was disappointed that there was no comforter on the bed and seemed like only two sheets which made me cold.
Séjour de 1 nuit en novembre 2023
Réponse de David le 29 nov. 2023
Thank you for taking the time to send us your feedback. We attempted to contact you several times regarding the change in lobby hours for the holiday by phone, email and through Expedia. Sorry about any confusion regarding the sign in sheet in your packet - it was with the map and our policy sheet. As for the smoking charge there is a reason hotels charge for guests smoking in the room as it is not fair to the incoming reservations to have to deal with the lingering smell. You were not actually charged for this but we were required to notify you.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de David le 29 nov. 2023
We are glad you enjoyed your stay! Looking forward to your next visit.

8/10 Bien

Lee, Sterling

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right on the beach!
Séjour de 2 nuits en novembre 2023
Réponse de David le 23 nov. 2023
We are glad you enjoyed our location and your stay with us- you can always reach out to me with any details to make your next visit even better!!

10/10 Excellent

Christina

Séjour de 1 nuit en novembre 2023
Réponse de Conor le 9 déc. 2023
Thank you so much for the rating! We are glad you enjoyed your stay!

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location to the beach. It is open year around.
Séjour de 2 nuits en novembre 2023
Réponse de Davdi le 13 nov. 2023
Glad you enjoyed your stay! Thank you for letting us know!

8/10 Bien

Caryl

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
My stay was awesome as always. The room was chilly even with the heat. Only a suggestion put an extra blanket in closet. I will be bac for sure.
Séjour de 1 nuit en novembre 2023
Réponse de David le 12 nov. 2023
Thank you for your feedback - glad you enjoyed your stay. I will absolutely follows up with my executive housekeeper on the blanket situation as it is policy to have an extra in the closet for guests as it gets chillier.

4/10 Médiocre

Maureen

Voyage en couple
We stayed overnight at Drifting Sands“The Annex building” $200 a night (with fees) in November. We expected a basic motel, however it was not the room pictured. The room we were in was worn (also some mold in bathroom) and was very noisy. We could hear everything next door and above us, which included dogs barking both next to us and above us. While I think it is great that they allow dogs, perhaps they should try to separate those staying without dogs from those with, especially because the walls are so thin.
Séjour de 1 nuit en novembre 2023
Réponse de David le 12 nov. 2023
Sorry you were not happy with your stay in our economy annex rooms. I will share your comments with my team to make your next stay better- might I suggest one of our main buildings as the rooms in these may be more to your liking

6/10 Satisfaisant

kelly, Cranford

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Hotel needs a lot of maintenance and upkeep, it’s a beautiful location. Staff was really nice, helpful. Beautiful views and location to the beach.
Séjour de 2 nuits en novembre 2023
Réponse de David le 6 nov. 2023
Thank you for your feedback. We have been and will continue to upgrade and improve our property and rooms. Safe travels

8/10 Bien

Marsden

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
On the ocean front. Beautiful views.
Séjour de 1 nuit en octobre 2023
Réponse de David le 3 nov. 2023
We are so glad you enjoyed your stay with us and thank you for letting us know! Safe travels

8/10 Bien

Deanna

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable for our needs. Loved the ocean view. Very pet friendly and the staff was very pleasant and helpful.
Séjour de 2 nuits en octobre 2023
Réponse de David le 2 nov. 2023
Very happy you enjoyed your stay with us. Thank you for letting us know! Safe travels

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel needs improvement.
The hotel was very clean, but the room needed some work. Whoever painted the room did a horrible job. The outlets didn’t look safe. The bed and pillows were very comfortable. The outside of the hotel room needs work. The screens on the windows were all broken. The room had a small table but there was a microwave on top of it which took all the space. The main lobby was very clean. They had various of snacks and drinks available to purchase. I am not sure if I would stay there again.
Séjour de 1 nuit en octobre 2023
Réponse de David le 30 oct. 2023
Thank you for taking the time to send us your feedback! As you were in our economy annex building I would suggest you experience one of the rooms in our main buildings- either the Ocean Spray or for the best experience the Ocean Front with a panoramic view of the beach and ocean right from your balcony. We have been and will continue to work on upgrading and improving our rooms and property altogether.

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bet fine property on the ocean. Average neighborhood-busy with cars. Safe
Séjour de 1 nuit en octobre 2023
Réponse de David le 27 oct. 2023
Thank you for your feedback we are glad you enjoyed your stay. Feel free to contact us with any details to make your next visit even better!

8/10 Bien

Noreen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They were able to take us last minute when another accommodation didnt work out. The economy unit was fine for a night, but the AC was loud. Id stay again but upgrade.
Séjour de 1 nuit en octobre 2023
Réponse de David le 31 oct. 2023
Glad we could help and that you enjoyed your stay with us. Since you were in our Economy Annex building I would suggest trying out one of our main buildings- either the ocean spray or even better- the ocean front! As for the A/C, the "through the wall' units are constantly being upgraded to newer models and we appreciate your understanding on this. Thank you for taking the time to let us know

10/10 Excellent

Winifred

Voyage en groupe, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amazing beach view, great location! However rooms are outdated- paper-thin walls, musty smelling, tiny rough towels. Felt dirty- needs fresh paint at bare minimum. NO HEAT.
Séjour de 2 nuits en octobre 2023
Réponse de David le 17 oct. 2023
Thank you for your feedback I will share this with my team. We have been and will continue to upgrade and improve our property and rooms - painting is a major area of focus.