Hotel Bercham

« Amrit from the Lobby Café delivered outstanding, personalized service throughout our two days at the Lobby Lounge. His attentiveness and ability to remember my tea preference after the first day reflected true professionalism. Lynah, Ambassador on 31/01/26 and Receptionist on 01/02–02/02, was equally commendable, explaining room facilities, fulfilling requests with follow-up, and respecting privacy. However, Room 6008 had several issues. Breakfast on 01/02/26 lacked butter and featured a poorly...

« Manque de professionnalisme du personnel du restaurant Lit ( grand lit!) trop petit »

« 1층 숙소 정원이 아담하고 아주 이쁘네요 »

« Ok la..hotel baru, barangan baru. agak selesa. Mungkin lokasi dan persekitaran hotel yg tak best. Keadaan bilik, terbaik juga. »

« The hotel was very clean and nice, although there isn't a lot around the area. It's about a 17min walk to the nearest supermarket which is in a mall. Could do with some comfortable loungers at the pool. There were only 2. Also, there are a lot of families so is busy around 5ish until 7ish. The 2nd floor garden area is beautiful and peaceful. »

« Better stay for the price point. »

« 천장에 팬이 있어서 아주 좋아요 »

« Bon rapport qualité prix. Seul petit bémol : l'isolation des fenêtres. Nous étions au 11 étages mais on entendait parfaitement le bruit de la circulation comme si on était dehors. Chambre très spacieuse et très confortable. »

« The staff is very nice but you need give RM100 Cash deposit to check in. The deposit will refund upon check if no damage on the room or spilt any stuffs in the room. There will remind you via whatapp on delay on check out for an hour charge you RM50 »

« Hotel organized us a day trip to the Cameron Highlands. Great driver and well adapted to our needs. »

« Highly recommended »

« at the check in , 1. reception unable to find my booking . it take her a while to find it. only has one staff attending to one big grp check in Hotel room 1. House cleaning - checked in with room no towel n toilet roll. 2. Internet connection - not working at all despite inform the reception 3. Aircon started to leaked at 2nd night ( room 110) »

« Location convenient, walking distance to food area and shopping centre, easy to call grab, very helpful staffs. »

« The place that I stay it's like never been clean before guest come in, it's full of dust and sand even on the bed. The curtain at the porch very dirty and a little smelly and also please put roof at the toliet it's very uncomfortable when rain and u want take a poop for a while but u are drenched because of the rain like it is in the middle of the night and it's very cold. Otherwise all okay just the room it's a little bit uncomfortable for me, yes on the day we likely not in the room much. But...

« Shower need to be cleaner, mould wall. Staff was not too bad. Amenities was lacking as in cafe been shut for some time n hotel needs some upgrades. »