6/10 – Okay
Matthew
16. Sept. 2025
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not good.
They charge €10 for arrivals after 8pm and €20 for after 10pm, even though the receptionist was waiting for others to arrive after 10pm. So a good money maker for the business instead of having an online check in system and a locked key box or door code like most modern places. Just to make extra money, clearly. The first night I had no hot water, and the next day the same problem, the water would go warm, about 30°C - 35°C and then cold again. I was told nobody would come on a weekend, and I was the only person to report this. The next day I only got very cold water, I ran the shower for 10 minutes, it was just cold. So I called the phone, over 1 hour no answer. I messaged on hotels app, no answer, so I had a cold wash with a towel. Later that day I saw the receptionist and she offered to come look. When running the sink tap on hot, and the shower, I was able to get a stream of warm but not hot water. The next day they arrived and fixed it. I asked what kind of compensation do I get for this inconvenience, I said to ask the manager. I got no compensation for this. All in all a very average hotel not bad except if something goes wrong you are left having cold showers and no compensation, they only want to take money for late arrivals, you'd think arriving before midnight is quite standard for a hotel and would not charge a fee, and you’d think if a guest was reporting a cold shower that would be a priority. Wouldn’t stay again.
There are better places for the same price.
Matthew
Aufenthalt von 4 Nächten im September 2025
