Hotel Berthold

« Très moyen »

« Les lits étaient très confortable et l'accueil était chaleureux. »

« There was mud down the hallway and no soap in the shower dispenser but there were two used bars of soap still in the soap dish in the shower »

« The breakfast was fine the room is full of boxeldr bugs. The staff was very friendly. »

« Staff was incredibly rude and accuse me of lying about how many people were staying. My parents were helping me bring my kids and luggage in but were not actually staying. My husband then called the manager as he was not with us and she got mad and hung up on him We walked out and refused to stay. »

« The hotel was in a location convenient to everything. The room was freshly updated and the staff was great. The lobby was in the process of being updated along with other areas of the hotel. When the updates are completed the hotel will be even better. »

« Secteur bruyant en raison de la route très proche. Le motel est vieillot et aurait besoin d’importantes rénovations. L’accueil manque de professionnalisme : la dame qui m’a reçue était en pyjama à mon arrivée vers 17h, et portait toujours le même le lendemain matin à la réception vers 9h. Deux portes donnant sur l’extérieur étaient condamnées (une destinée au personnel et une autre bloquée par la neige), ce qui signifie qu’il n’y avait pas de véritable sortie de secours en cas d’urgence, hormis...

« Staff & cleanliness ovall everything was great as it was a quick pass through. »

« Comfortable beds »

« Experience was good. Nothing that stuck out as bad, or extraordinary. »

« Very spacious weel equiped and comfortable »

« Property was nice. Price being (way) jacked up because there were events going on in the city is never cool. »

« The water slides were under renovation, would have been nice to have a notice about that. The pool was very cold; the rooms were run down and don't appear to have been deep cleaned in a significant period of time. The tv has some sort of mystery shut off set, there's no sleep timer or any timer set on it, it just shut off every 20 to 30 minutes. »

« Rooms were missing furniture and missing tv remote , garbage can, ice bucket and towels. The spell of POT was always in the hallways. »

« Jacob and Richard and Ed were the only staff that were friendly and courteous. Our check-in was horrific. Upon checking in we were told that one of our rooms was not available as housekeeping left without cleaning it, it was 3:30pn. We called the day before to inquire about pool and hot tub as there were issues in past. We were assured they were operating. Hot tub was broken entire stay and pool was open for a half day only then closed sign was put up. We were told we would be contacted...