Hôtel près de Beverley Leisure Complex, Beverley, Beverley

« Fantastic hotel, highly recommend and will stay again when next visiting the area »

« Great location. Friendly staff. Superb clean spacious room. All boxes ticked »

« The room stinks or urine »

« Zimmer sauber »

« Really good location close to all amenities, lovely comfortable beds »

« Great atmosphere, food incredible, lovely staff, bedrooms are quiet and comfortable. Hotel was warm and stylish. Would definitely return here. Long may family run hotels continue! »

« Happy with our stay at this hotel outside of Hull. Parking availability and proximity to roadways influenced our choice. Somewhat remote location, but good restaurant onsite. Safe, quiet, clean, and pleasant staff. »

« I grabbed a pillow from the wardrobe that was in a "clean" plastic bag, the pillow was infested with bed bugs as I got bitten on my head, neck, hands and arms. My wife, who was next to me, was not bitten, so I assume it was the pillow. Pls take necessary measures to clean. »

« We didn’t stay! As the hotel decided to cancel the evening before the Coldplay concert due to weather! What absolute rubbish. So disappointed and would never consider staying there again. Even paid upfront and booked months in advance. If I had have cancelled within 24 hours I would have been charged! We had to book another hotel which cost us above the odds just so we could attend the concert. A very upsetting and stressful experience. »

« On the first night, we had a fire alarm at 3 a.m. It took the night auditor 30 minutes to turn it off. No complimentary gesture or apology was offered. The hotel is outdated for a 4-star property. The bathroom silicone is moldy, the carpet is stained and needs a deep clean, and the room was very dusty. The reception staff were not helpful, the phone was not working in a room so hard to get the reception.. and when the shower temperature kept going from very hot to very cold. Coffee and tea were...

« The t v in my room 7 kept on missing a beat with the picture then coming back on so frustrating apart from that everything ok »

« Very friendly helpful staff and welcoming. Great service. Good choice for breakfast. The room was very spacious, warm and comfortable We had a swim in the pool, great facilities. We would definitely recommend staying here »

« No staff about when you needed them. Heating not working. Wasnt fixed when asked. Restaurant has been shut about 4 years, no food on site. Fire alarm went off at 4.45am and no staff on site. Fire brigade had to break in to reset alarm. Makes Fawlty Towers look like a 5 star! Dont be fooled by the pictures! Cheap and definitely not cheerful. Literally unable to contact anyone for a refund. »

« Front of house team very lovely and helpful »