Hôtel près de Big Thicket National Preserve, Coldspring, Coldspring

« I HAVE BEEN STAYING HERE 10-12 NIGHTS A YEAR FOR THE PAST 2 YEARS. THE RATE HAS INCREASED BUT THE QUALITY HAS VASTLY DETERIORATED. THE 24 HOUR "GAMING" ROOM HAS NOT DONE ANYTHING BUT FURTHER DIMINISH MY SENSE OF SAFETY. I AM A BATHER - NO TUB STOPPER; I AM A TV ON SLEEPER - NO TV; CHILDREN ON BIKES AND SCOOTERS ON THE SIDEWALKS (AS I AM TRYING TO UNLOAD MY VEHICLE) - WILL NOT RETURN TO THIS PROPERTY - WILL DRIVE TO LIVINGSTON AND STAY THERE »

« Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...

« Staff was made aware that the door to my room didnt lock and that the keypad didnt work, so basically my door was just unlocked all the time. Anyone could have just walked right in at any time. I was told basically that theres nothing they could do and that there were no other rooms to move me to until the day before i check out. Ive been here for three days already without a functioning lock on my door. »