Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 440 avis sur 1001." "
10 – Excellent
440
Note des voyageurs de 8 (Bien), d’après 309 avis sur 1001." "
8 – Bien
309
Note des voyageurs de 6 (Satisfaisant), d’après 118 avis sur 1001." "
6 – Satisfaisant
118
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 1001." "
4 – Médiocre
67
Note des voyageurs de 2 (Horrible), d’après 67 avis sur 1001." "
2 – Horrible
67
8,4/10
Propreté
8,6/10
Personnel et service
7,6/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
10/10 Excellent
Michelle
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super propre et confortable. Petit déjeuner bien, tout était chaud à point.
Michelle
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 2 nov. 2023
Dear Michelle,We're delighted to know that you found your stay with us super clean and comfortable, and that you enjoyed our breakfast. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager
6/10 Satisfaisant
Oksana
20 mai 2024
Les points forts : Propreté et personnel et service
Oksana
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Oksana,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
8/10 Bien
Edward R
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't like the price of the room
Edward R
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Edward R,Thank you for your feedback. We understand your concern about the room price and appreciate your input. We continuously review our pricing to ensure it aligns with the value and quality of our accommodations and services. If there's anything else we can do to improve your experience or address any specific concerns, please let us know. We value your feedback and hope to welcome you back for a better experience in the future.Sincerely,Hotel Manager
10/10 Excellent
James, Stuarts Draft
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice!
James
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Guest,Thank you for your 5 out of 5 rating and kind words! We're thrilled to hear that you had a very nice stay with us. Your positive feedback is greatly appreciated.We look forward to welcoming you back soon.Sincerely, Hotel Manager
4/10 Médiocre
Stephen
Voyage en couple
1 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Very long and unnecessary check in procedure. Only received one door key. Value was terrible. The bed sheets were rough as sandpaper. The bathroom sink was 10 inches below standard height. The continental breakfast was horrific (very few choices). It was clear the proprietor is on a cost savings binge. We will not be back.
Stephen
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 2 mai 2024
Dear Stephen,We're sorry to hear about your disappointing experience during your recent stay. Our aim is always to provide efficient check-in procedures and comfortable accommodations, so we apologize for any inconvenience caused. We appreciate your feedback regarding the door key, bed sheets, bathroom facilities, and breakfast options. Your comments will be shared with our team for improvement. We regret that we fell short of your expectations and hope to have the opportunity to welcome you back in the future to show you the high standards of service we strive for.Sincerely,Hotel Manager
10/10 Excellent
Roderick
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed everything about my stay
Roderick
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words, and we hope to welcome you back for another enjoyable experience soon!Sincerely, Hotel Manager
8/10 Bien
Stefany
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stefany
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. If there are any specific areas where you think we could improve to earn a higher rating next time, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
8/10 Bien
Sonya
26 avr. 2024
Sonya
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Sonya,Thank you for your positive rating! We're glad you had a good experience. If there's anything specific you feel we could improve, please let us know.Sincerely, Hotel Manager
8/10 Bien
Shawnetta
23 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Overall great customer service
Shawnetta
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 24 avr. 2024
Dear Shawnetta,Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service team. Providing exceptional service is a top priority for us, and we're glad that our efforts made your stay enjoyable. If there are any areas where we can further improve, please let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future.Sincerely,Hotel Manager
10/10 Excellent
Chelsea
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfy beds, nice staff and very close to local bars and shopping
Chelsea
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 23 avr. 2024
Dear Chelsea,Thank you for sharing your positive experience with us on Expedia. We are delighted to hear that you found our beds comfortable, our staff nice, and appreciated our proximity to local bars and shopping. Your feedback is valuable, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager
10/10 Excellent
Michelle
21 avr. 2024
Michelle
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Michelle,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager
8/10 Bien
Deborah
Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff. Shacoyah was helpful and friendly. She followed through on making sure that I was safe and comfortable in my room. It was a personal touch.
Deborah
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 20 avr. 2024
Dear Deborah,Thank you for sharing your feedback! We're glad to hear that Shacoyah provided helpful and friendly service during your stay. Ensuring our guests feel safe and comfortable is a top priority, and we're delighted that Shacoyah went above and beyond to provide a personal touch to your experience. We'll be sure to pass along your kind words to her. We appreciate your input, and we hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
6/10 Satisfaisant
Michael
Voyage en couple
18 avr. 2024
no stopper for the bathtub
coffee was horrible
Michael
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Michael,Thank you for sharing your feedback. We apologize for the issues you experienced with the bathtub stopper and the quality of the coffee. Your comments are valuable to us, and we will address these concerns to ensure a more comfortable and enjoyable stay for our guests. If there's anything else we can do to improve your experience, please let us know. We hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Hotel Manager
10/10 Excellent
Deborah
Voyage d’affaires
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was not expecting to have to put down $100 deposit after I had already paid the full price for the stay. However, I was refunded the full amount within a few days. I also did not expect How quiet the property was I got one of the best nights sleep ever at a hotel.
Deborah
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Deborah,We're glad to hear that despite the initial inconvenience of the deposit, you were promptly refunded the full amount and found our property exceptionally quiet. It's wonderful to know that you had one of your best nights of sleep ever at a hotel during your stay with us.We appreciate your feedback and look forward to providing you with another peaceful and comfortable experience on your next visit.Sincerely, Hotel Manager
10/10 Excellent
Claire
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet location
Claire
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Claire,Thank you for choosing to stay with us and for your positive review. We're delighted to hear that you found our location very quiet, allowing you to enjoy a peaceful and relaxing stay.We look forward to welcoming you back for another wonderful experience in the future.Sincerely, Hotel Manager
8/10 Bien
David
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice area and fairly new bldg. some furniture was kinda grimy, but overall very good for the price.
David
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear David,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you enjoyed our location and found our property to be fairly new.We apologize for any inconvenience caused by the condition of some furniture. Rest assured, we'll address this matter to maintain the highest standards of cleanliness and comfort for our guests.We look forward to welcoming you back for an even better experience in the future.Sincerely, Hotel Manager
4/10 Médiocre
Eric
Voyage en famille
8 avr. 2024
Les points forts : Propreté et personnel et service
Room was next to the road and it was very noisy
Eric
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Eric,We apologize for the inconvenience caused by the noise from the road during your stay. Your feedback is valuable to us, and we will take it into consideration to improve our guests' experience in the future. If you decide to stay with us again, please feel free to request a room away from the road, and we will do our best to accommodate your preference. Thank you for bringing this to our attention.Sincerely, Hotel Manager
6/10 Satisfaisant
Brandy
2 avr. 2024
Les points forts : Personnel et service
Les points faibles : Équipements
Softer bed
Brandy
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 3 avr. 2024
Dear Brandy,Thank you for your feedback and for choosing to stay with us. We appreciate your suggestion regarding the bed, and we will take this into consideration as we strive to improve our guests' experiences. If there are any other aspects you would like us to address or if you have any further comments, please let us know. We value your input and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Manager
10/10 Excellent
Apria
1 avr. 2024
Les points forts : Propreté et personnel et service
Apria
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 3 avr. 2024
Dear Apria,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
8/10 Bien
Earl
27 mars 2024
Les points forts : Propreté, personnel et service, équipements
I was told what the password. I was not told there were two networks -- one of which did not work. I had to keep joining the network. The windows were not insulated, so I heard a lot of highway noise. A shelf in the bathroom, holding towels was bent.
Breakfast was great. In general the property seemed well maintained. The channel selection was very good.
Earl
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 27 mars 2024
Dear Earl,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the Wi-Fi networks and the noise from the highway due to uninsulated windows. We will address these issues to ensure a more comfortable stay for our guests. We're glad to hear that you enjoyed the great breakfast, well-maintained property, and excellent channel selection. Your comments are valuable, and we appreciate your input. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Hotel Manager
10/10 Excellent
Lisa
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect place to stay with our dogs while traveling.
Lisa
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 27 mars 2024
Dear Lisa,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be a perfect place to stay with your dogs while traveling. Providing a comfortable and pet-friendly environment is important to us, and we're delighted that we could meet your expectations. We look forward to welcoming you and your furry companions back for another enjoyable stay in the future!Sincerely,Hotel Manager
10/10 Excellent
Kristy
Voyage en famille, Voyage en groupe
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Na
Kristy
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Kristy,Thank you for your perfect rating on Expedia! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific that stood out to you or any areas where we can further improve, please let us know. Your feedback helps us ensure that every guest has a fantastic stay. We look forward to welcoming you back for another outstanding experience in the future.Sincerely,Hotel Manager
6/10 Satisfaisant
John
24 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear John,Thank you for taking the time to share your feedback with us. We apologize if your experience did not meet your expectations during your stay. Your comments are valuable, and we will use them to identify areas for improvement to enhance the overall guest experience. We appreciate your input and hope to have the opportunity to welcome you back in the future for a better stay.Sincerely,Hotel Manager
10/10 Excellent
Jan
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jan
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Since the rating is positive and no specific feedback or comments were provided in Jan's review, a response would focus on expressing gratitude for the excellent rating:---Dear Jan,Thank you for choosing to stay with us and for your fantastic 5 out of 5 rating on Expedia! We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and we're delighted that we could exceed your expectations.We appreciate your feedback and look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager
4/10 Médiocre
Wilma
14 mars 2024
Les points forts : Personnel et service
Comfortable beds, but we were charged more for our dog than their website advertised, the microwave did not work, and the floor could have been cleaner. The employees were great
.
Wilma
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 16 mars 2024
Dear Wilma,We apologize for the discrepancies you encountered during your stay, including the overcharge for your pet and the issues with the microwave and cleanliness. We appreciate your feedback and will address these issues with our team to ensure a better experience for our guests in the future. Thank you for highlighting the positive aspects of our service.Sincerely, Hotel Manager
10/10 Excellent
Terrica
4 mars 2024
Les points forts : Propreté et personnel et service
Terrica
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 6 mars 2024
Dear Terrica,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager
8/10 Bien
Robert, Monroe
Voyage en famille
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value. Clean and safe property
Robert
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 5 mars 2024
Dear Robert,Thank you for your feedback! We're glad to hear that you found our property to be a great value and that you felt it was clean and safe. We're always striving to provide a comfortable and secure environment for our guests. If there's anything specific we can do to improve and earn that fifth star next time, please let us know. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 Excellent
James
24 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff
James
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 24 févr. 2024
Dear James,Thank you for your positive feedback! We're thrilled to hear that our staff made a great impression on you. Providing excellent service is our priority, and we appreciate your recognition. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
10/10 Excellent
Marquita
Voyage en couple
22 févr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Everything was great!!!
Marquita
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 23 févr. 2024
Dear Marquita,Thank you for your positive rating! We're thrilled to hear that everything was great during your stay. Providing a wonderful experience for our guests is always our goal. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager
8/10 Bien
Richard
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good
Except needed better mattress, towels and more variety at breakfast.
Richard
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 22 févr. 2024
Dear Richard,Thank you for your positive rating and valuable feedback. We apologize for any discomfort caused by the mattress and for the lack of variety in breakfast options and towels. Your comments will be taken into consideration for future improvements. We appreciate your input and hope to welcome you back for an even better experience.Sincerely, Hotel Manager
10/10 Excellent
Matthew, Bel Air
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Matthew, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Connie
Voyage en couple
19 févr. 2024
Staff was awesome and check in was so convenient
Connie
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 20 févr. 2024
Dear Connie,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an awesome experience with our staff and that your check-in process was convenient. Providing excellent service and a hassle-free experience is important to us, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager
10/10 Excellent
Deb
18 févr. 2024
Les points forts : Propreté et personnel et service
Very nice, great price.
Deb
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Deb,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found our hotel very nice and at a great price. Providing value for our guests is important to us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager
8/10 Bien
Juana
Voyage d’affaires
15 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff!
Juana
Séjour de 5 nuits en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Dear Juana,Thank you for your feedback! We're glad to hear that you had a positive experience with our staff. Providing great service is important to us, and we're delighted that our team made a positive impression on you. We appreciate your review and hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Jason
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jason
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 9 févr. 2024
Dear Jason,Thank you very much for your stay at our hotel.We honestly believe that your stay was awesome and exceeded your expectations, looking at the 10-star rating.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely,Hotel Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room was clean and comfortable. Nice quiet location and close to several restaurants.
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 6 févr. 2024
Dear Guest,Thank you for the perfect rating! We're thrilled to hear that you had a great experience during your stay and that you found your room clean and comfortable. It's fantastic to know that our location suits your needs, providing a quiet environment while still being close to restaurants. Your feedback is appreciated, and we hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel Manager
10/10 Excellent
Kalin
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Kalin
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 5 févr. 2024
Dear Kalin,Thank you for the perfect rating! We're thrilled to hear that you had a great experience during your stay. We appreciate your support and hope to welcome you back again soon!Sincerely, Hotel Manager
8/10 Bien
Anne
Voyage en groupe
2 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast food could have had more offering but also recognize the hotel was not very full and staff was doing double duties. Bed and room was very comfortable and would definite stay there again.
Anne
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 3 févr. 2024
Dear Anne,Thank you for your feedback and positive rating! We're glad to hear that you found the bed and room very comfortable and that you would stay with us again. We appreciate your understanding regarding the breakfast offerings, especially considering the circumstances with staffing and hotel occupancy. Rest assured, we'll take your feedback into consideration as we strive to improve our breakfast options. We value your input and look forward to welcoming you back for another comfortable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Sincerely, Hotel Manager
10/10 Excellent
Megan
1 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No problems
This was an our second stay this month. No problems at all.
Megan
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 2 févr. 2024
Dear Megan,Thank you for your perfect rating and for choosing to stay with us again! We're thrilled to hear that you had another excellent experience with us and that there were no problems during your stay. Your continued support means a lot to us, and we appreciate your feedback. We look forward to welcoming you back for many more great stays in the future! Sincerely, Hotel Manager
2/10 Horrible
Khristina
30 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The staff were kind, but the hotel was not nice. The facilities were outdated, the sheets/bedding had stains on them, and the environment felt unsafe. I travel a lot internationally and in the USA and rarely feel
unsafe in hotels. I will not be staying here again or recommending it to friends and family.
Khristina
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 31 janv. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our staff's kindness. However, we deeply regret to hear about your dissatisfaction with the condition of our facilities and the cleanliness of the bedding. Ensuring a safe and comfortable environment for our guests is our top priority, and we apologize for falling short of your expectations. Your concerns will be addressed promptly to improve our overall guest experience. We understand your decision, but we sincerely hope to have the chance to regain your trust in the future.Sincerely,Hotel Manager
8/10 Bien
miriam
30 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Service is the greatest! Hotel a little old & breakfast was very lacking!
Love the Sleep Inns & Suites normally!
miriam
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 31 janv. 2024
Dear Miriam,Thank you for your review and for choosing Sleep Inns & Suites. We're thrilled to hear that you found our service to be outstanding. However, we apologize for any inconvenience caused by the age of the hotel and the shortcomings in our breakfast offerings. Your feedback is valuable, and we will certainly look into ways to enhance these aspects of our guest experience. We appreciate your loyalty to Sleep Inns & Suites and hope to welcome you back for an even more enjoyable stay in the future.Sincerely,Hotel Manager
8/10 Bien
TARSHA
24 janv. 2024
TARSHA
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 26 janv. 2024
Dear TARSHA,Thank you for your eight-star rating. We value your ratings and would like to invite you to write more about the specific ways we can improve our services. This will help us achieve a 10-star review, which will greatly benefit us in terms of future business. We hope to see you again soon!Sincerely, Hotel Manager
10/10 Excellent
Robert
Voyage d’affaires, Voyage en couple
23 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 24 janv. 2024
Dear Robert,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager
8/10 Bien
patricia
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
patricia
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 24 janv. 2024
Dear Patricia,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
10/10 Excellent
Megan
Voyage en famille
22 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No problems
No issues. The clerks were very friendly and helpful
Megan
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 23 janv. 2024
Dear Megan,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear that your stay was trouble-free and that you encountered no issues. It's especially heartening to know that our clerks were friendly and helpful. We take pride in providing excellent service. We look forward to welcoming you back for another positive stay!Sincerely, Hotel Manager
8/10 Bien
John
21 janv. 2024
Les points forts : Infrastructures et conditions de l’hébergement
John
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 23 janv. 2024
Dear John,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
10/10 Excellent
Kalin
Voyage en couple
16 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Kalin
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Guest,We're delighted to see that you had a good experience during your stay. Your positive feedback is greatly appreciated. If there's anything specific you enjoyed or if you have any suggestions on how we can make your next stay even better, please let us know. Thank you for choosing us, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager
8/10 Bien
Michael
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed for a volleyball tournament for my daughter. It was clean and safe. Breakfast opened at 6am which was good for us since we had to leave at 6:30am.
However, I wish the food options were better for breakfast.
Michael
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Guest,Thank you for choosing to stay with us during the volleyball tournament, and we're glad to hear that you found our hotel clean and safe. We appreciate your feedback regarding the breakfast options, and we'll take it into consideration for future improvements. If you have any specific suggestions on how we can enhance our breakfast offerings, please feel free to share. We hope to welcome you back for another stay in the future.Sincerely,Hotel Manager
6/10 Satisfaisant
martina
Voyage en famille, Voyage avec des animaux de compagnie
15 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff was friendly and helpful.
Property needed repairs and updates.
Tub stopper did not work. Furniture was soiled
martina
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience you experienced with the property needing repairs and updates, the tub stopper, and the soiled furniture. Your comments will be shared with our team to address these issues promptly. We strive to provide a comfortable and enjoyable stay for our guests, and your input helps us in our continuous improvement efforts.Sincerely,Hotel Manager
10/10 Excellent
Robert
12 janv. 2024
Robert
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 14 janv. 2024
Dear Robert,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. Being regarded so highly by you is an honor!Sincerely, Hotel Manager