Hotel Borrowdale

« Great room comfy bed great breakfast. Negative-got there at 8pm after a long 12 hour drive from mana pools, the kitchen staff made us a nice dinner of pork chops and rice but overcharged quite a bit. 15 usd/plate for one chop rice and veggies. But we were grateful to have a meal without having to head back out into town »

« Great stay »

« There was no hot water at the property. No sugar or milk was available on arrival. Owner was contacted multiple times on however messages were being read but no response. The staff tried to assist however as the owner was not available they were limited with what they could do.a refund was also requested for part of the stay due to the issues however the owner again did not respond »

« I would go back just because of the staff. They were incredible. It honestly felt like family being there. »

« Need overall repair »

« La porte d'entrée doit être en carton, on entendait tout du couloir. Baie vitrée idem. VMC de salle de bain, on avait l'impression qu'il y avait un helicopter. Le restaurant était fermée. »

« Sejour désagréable, votre représentant avec qui j ai discuté par mail et WhatsApp a menti sur toute la ligne, image meme sur la plateforme est fausse. Vue la nature des chambres moi j ai pas dormi avec 3 autres collègues. J ai toutes les discussions et mails , »

« This place is the worst I have ever seen in term of professionalism. First of all, they did not find our booking. Then, they pretended we did not pay, even when we did show them the proof ou payment and the fact that money was taken from our bank account. They were absolutely rude and spoke very badly to my staff (I booked 3 rooms for people of my firm). It seems like a scam, when they presented fake payment failure. Please hotel.com, dont work with hôtels like that. »

« Cool place »

« Great grounds, very well maintained. Great room and bathroom. Excellent food and restaurant. Very helpful staff. If decidedly stay here again if I come back to Harare. Thanks for a great stay. »

« Site states it provides free shuttle to and from airport. But staff will try and chest you for 35 usd each way .. in cash ... Had to waste hours with Expedia still site refused tunyil I ask for charge machine and a recite. Too which they finally agree to derive.. do not trust or book. »

« This hotel claims they do not operate through Expedia, arrived at hotel late at night and they claimed to have no record of my booking despite funds having been taken by Expedia (Owner claims he has been trying to get the hotel removed from Expedia for the last 2 years??). Had to spend hours on phone with Expedia, at international roaming rates, to try and get a refund so that we could pay the hotel directly. Accommodation itself was poor, shower spraying into the ceiling with either scolding or...

« Le bâtiment est ancien, et même les meubles. Pas très bien entretenu. Mais un personnel très accueillant et serviable »

« going down for breakfast and outside place is to small and how down to take the password for internet connection »