I booked this property as I was passing through Bozeman on a trip across country. I was looking for a charming home in a quiet neighborhood and came across this listing. Unlike other properties I have rented, the check in time was later (5pm) vs. 4pm. Issue here is the property management office hours are until 4pm and therefore if you have an issue with check-in you need to contact their after hours number. I did have an issue with checking in as the directions on the VRBO site indicated that the lockbox would be to the right of the garage - when arriving at the house, there is a garage on the right of the front entry door, however, there is also a two car garage in the back of the property. The lockbox was at the back of the property and this was not clearly indicated in the check-in instructions on the VRBO site. Seems as if others have had a similar problem. I did call the after hours number and they responded quickly. The listing also did not indicate that this property consists of multiple units, there is another unit attached to the house and a 2nd unit above the 2 car garage. Not a big deal but should be clearly stated in the description. It's a beautiful home and the pictures reflect accurately what the inside looks like. Great safe neighborhood with very friendly neighbors. I would have provided 5 star, however, between the check-in issue and the lack of multi-unit description, I lowered it to 4 stars.