Hôtel près de Bradley Woods Reservation, Cleveland, Cleveland

« Desk clerk was very helpful and supplied extra pillows when requested. Room quiet and comfortable. The TV channel guide was missing and I did not receive my wake-up call, but I had set my alarm on my phone just in case. Shuttle was great! »

« 1 hour wait to check in. Then when we go to check in they didn't have a room for us. We had to get ready for our event that evening in the hotel lobby bathroom. Next day we asked for a refund and they said we had to contact Expedia who booked through but that was next to impossible. The hotel was supposed to contact Expedia and issue refund. We got nothing accomplished but inconvenience with this hotel start to finish! We will never stay there again. »

« On m'a attribué une chambre pour handicapés, communicante de surcroît. Au RDC sans pouvoir ouvrir la fenêtre ou le store. Arrivée trop tard pour demander un changement. Donc pas de place pour les affaires dans la salle de bains. Rideau de douche non étanche. Les parties communes sont à rafraîchir. PdJ inclus, correct, pas extraordinaire. Pas à la hauteur d'un Hampton Inn. »

« The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed. »

« Friendly staff, convenient location. »

« Standard hotel. Some corridors were not clean. Rooms are large and confortable although. »

« Mal propre »

« Service très respectueux, impeccable »

« Bed sheets smell awful »