4/10 Médiocre
Cindy H., Council Bluffs
21 août 2025
The condo had spiders bad, so we had to deal with that. No mixing bowls with that said they did take care of our needs. (They sent over a can of bug spray) my husband is a heart transplant patient so couldnt use it in the condo. I did go outside the patio and knocked down a large couple of webs and sprayed.My granddaughter slept on the fold out couch because loved it however she kept itch her head, I figuredMaybe it was the soap so I stopped using it. I looked at her because I thought maybe she sunburned her head but no signs of that later my husband looked at her head and he didnt see anything, one day after her returned home. I got a phone call around 9:30pm from her mom saying that she had head lice. I had never had to deal with them so I didnt know that we should have checked certain places on her head we were only looking at the top of her head. I contacted the host and requested a refund but they said because we stayed the entire booking date's no refund could be given.She didn’t have them before we stayed so she had to got them at the condo and yes we stayed the entire time but we had no Idea we were dealing with head lice or we would have been gone. Head lice could cause problems for a transplant patient.
Cindy H.
Séjour de 5 nuits en août 2025