I will let the communication speak for itself.
Jill
10:45 AM
Hi there, is there any news about the hot tub being fixed? Thank you
Jill Hans
`LocalVR
11:37 AM
Hi Jill,
May I know where are you seeing the info regarding the hot tub requiring a repair?
Jill
12:05 PM
My husband messaged you on Vrbo on Friday
LocalVR
12:12 PM
We do not have any problem listed with the hot tub on VRBO either so I am not sure what he might be referring to. The tub is in working condition.
Jill
12:20 PM
I believe it was through local vr. It is not turning on
The front panel is off and a heater there
LocalVR
12:48 PM
Although the file did not open but was able to track the issue you pointed out. Our maintenance team is working to resolve the issue but we do not have an update yet.
Jill
12:53 PM
Ok
Feb 19, 2024
Jill
11:18 AM
Any update on hot tub?
LocalVR
12:41 PM
I will inform you as soon as I have more information. Thank you for your patience, Jill.
Jill
2:38 PM
The repairman were here this morning. After about an hour and a half, they were leaving and I asked if it was fixed. They said yes. I just went to open it, it is half full, freezing cold and dirty.
LocalVR
2:47 PM
Hello Jill, please note that the hot tub may take a couple of hours to reach a desired temperature, if it does not please let us know.
Jill
2:56 PM
That is a very strange response to my last commuication with you. What good is a desired temperature when it is halfway full and dirty?
LocalVR
3:23 PM
Let me see howwe can resilve th