Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 379 avis sur 870." "
10 – Excellent
379
Note des voyageurs de 8 (Bien), d’après 282 avis sur 870." "
8 – Bien
282
Note des voyageurs de 6 (Satisfaisant), d’après 101 avis sur 870." "
6 – Satisfaisant
101
Note des voyageurs de 4 (Médiocre), d’après 65 avis sur 870." "
4 – Médiocre
65
Note des voyageurs de 2 (Horrible), d’après 43 avis sur 870." "
2 – Horrible
43
8,8/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
10/10 Excellent
amandine
Voyage en groupe
19 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amandine
Séjour de 4 nuits en août 2020
Réponse de D. Wilton le 10 sept. 2020
Thank you for your rating
10/10 Excellent
Eric
Voyage d’affaires
14 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eric
Séjour de 2 nuits en janvier 2020
10/10 Excellent
Voyageur vérifié
10 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel, excellent service, petit déjeuner très bon !
Voyageur vérifié
Séjour de 2 nuits en décembre 2018
10/10 Excellent
Sébastien
30 juil. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sébastien
Séjour de 1 nuit en juillet 2018
8/10 Bien
denis
4 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
denis
Séjour de 1 nuit en juin 2017
8/10 Bien
Voyageur vérifié
4 avr. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
bien placé, mais chambre petit
Très sympa, bien situé, chambre stylé mais un peu petit
Voyageur vérifié
6/10 Satisfaisant
lionel
22 sept. 2016
Les points forts : Personnel et service et confort de la chambre
tres surevalue tres cher pour la qualitee
cet hôtel est en travaux donc beaucoup de bruit. Et en temps normal des cafes et bar au pied de l'établissement qui diffusent music non choisies évidement jusqu'à 3 h du matin...
Cet hôtel ne vaut pas la moitie de son prix...
lionel
8/10 Bien
Timothy
Voyage en groupe
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 2 nuits en avril 2024
Réponse de BHH Crew le 12 mai 2024
Dear Timothy,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you back again soon to the Brighton Harbour Hotel & Spa.Best wishes,
10/10 Excellent
Ashish
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The spa was the best. The area was quite lively both day and night time, with lots of activities options. Only downfall was, had to park car away from the hotel and was quite expensive. But loved the stay in Harbour hotel.
Ashish
Séjour de 1 nuit en avril 2024
Réponse de BHH Crew le 11 mai 2024
Dear Ashish,thank you for taking the time to leave us a review. we really appreciate it.We do hope to be able to welcome you back again some time soon to the Brighton harbour Hotel & Spa.Very best wishes
10/10 Excellent
Max
31 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
.
Max
Séjour de 1 nuit en mars 2024
Réponse de BHH Crew le 12 avr. 2024
Dear Max,Thank you so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you back again to the Brighton Harbour Hotel & Spa in the not so distant future.Very best wishes
10/10 Excellent
Michelle
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The spa was amazing
Michelle
Réponse de Ben, General Manager le 1 avr. 2024
Hi Michelle, Thanks for taking the time to share your feedback, it is much appreciated. We're pleased you had a great stay and hope to welcome you back soon. Regards,Ben,General Manager
10/10 Excellent
Voyageur vérifié
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Excellent hotel and service from staff. Would be nice with a leaflet in room with important details (ie spa openings and rules). But overall brilliant.
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de BHH Crew le 16 févr. 2024
Dear Guest,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,
10/10 Excellent
Will
Voyage en couple
10 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great sea view with very good value for money.
Will
Séjour de 1 nuit en février 2024
Réponse de BHH Crew le 16 févr. 2024
Dear Will,Thank you for taking the time to leave us a review, we really appreciate it.We do hope to be able to welcome you again in the not so distant future to the Harbour Hotel & Spa Brighton.Very best wishes and thanks again,
10/10 Excellent
Robert
10 févr. 2024
Robert
Séjour de 1 nuit en février 2024
10/10 Excellent
Zoe
4 févr. 2024
Zoe
Séjour de 1 nuit en février 2024
10/10 Excellent
Mieko
3 févr. 2024
Mieko
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Renee
28 janv. 2024
Renee
Séjour de 3 nuits en janvier 2024
2/10 Horrible
Gemm
19 janv. 2024
Gemm
Séjour de 1 nuit en janvier 2024
6/10 Satisfaisant
Doug
Voyage d’affaires
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Doug
Séjour de 1 nuit en janvier 2024
8/10 Bien
Erin
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a lovely stay and we stay at the hotel a lot . The only negative being the room we stayed in was quite cold and the bed was a mattress on the floor - looked good but not really what we were thinking. I wouldn’t want to stay in that room again.
Erin
Séjour de 1 nuit en janvier 2024
Réponse de Ben, General Manager le 19 janv. 2024
Hi Erin, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do take on board your feedback regarding the room. This is our unique corner suite with a sunked bed, one of a kind for the hotel. We hope to welcome you back in the future.
10/10 Excellent
Georgia
Voyage en couple
2 janv. 2024
Les points forts : Propreté et équipements
Georgia
Séjour de 1 nuit en janvier 2024
4/10 Médiocre
Jo
29 déc. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Jo
Séjour de 1 nuit en décembre 2023
8/10 Bien
Steve
Voyage en famille
27 déc. 2023
Les points forts : Propreté et confort de la chambre
Steve
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Grace
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Grace
Séjour de 1 nuit en décembre 2023
10/10 Excellent
paul
Voyage en couple
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
paul
4/10 Médiocre
Stef
16 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed
The hotel was ok, the bed was really comfy. However, if you go there to have a break then really re-consider. The noise level is something else. You hear other people in their rooms, loud music and road traffic until 2-3 am.
Stef
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 23 déc. 2023
Hi Stef, Thank you for taking your time to share your feedback, it is much appreciated. We are pleased you enjoyed the bed however of course the noise from our neighbours is disappointing. We do monitor this constantly and consistently review our property maintenance to make steps to improve sound proofing without compromising our high quality rooms. Regards,
10/10 Excellent
Voyageur vérifié
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben
10/10 Excellent
richard
Voyage en couple
10 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good size room good spa and comfy bed
richard
Séjour de 2 nuits en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi Richard, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben
6/10 Satisfaisant
James
Voyage en famille
4 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en décembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi James, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben
10/10 Excellent
Michael
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Kevin
21 nov. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Ive been staying in hotels around Brighton for around 10 years..this has to be in the top 2 ive ever stayed in, Spa is amazing, perfect location and they upgraded me free of charge. Amazing hotel.
Kevin
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Kevin, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and look forward to welcoming you back in the future. Regards,Ben
10/10 Excellent
Sarah
20 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern, clean, friendly staff and great breakfast
Sarah
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben
6/10 Satisfaisant
Andrew
Voyage en couple
17 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On the whole, this is a good hotel with good staff. However, there was no hotel information sheet in the room as per other hotels which I like to refer to. Additionally, there were no cups in the room to facilitate the use of the coffee machine. Beware, if you have breakfast, they do not provide butter. When I asked for butter I was told it was by the toaster but when I showed them the flora margarine they confirmed that that was the only butter that they had.
This is the second time I have stayed at this hotel and with the exception of the above personal preferences, everything else was good. I would stay here again.
Andrew
Séjour de 1 nuit en novembre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Andrew, Thank you for taking the time to share your open and honest feedback, it is much appreciated. Your feedback on the butter is noted, and something I'll follow up with chef regarding. The cups for all facilities in the room are kept on the draw with the tea making facilities, I will be sure to double check your room incase there is an issue with this specifically. We hope to welcome you back again soon. Regards,Ben
10/10 Excellent
Holly
15 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Holly
Séjour de 2 nuits en novembre 2023
Réponse de Ben, General Manager le 16 déc. 2023
Hi Holly, Thanks for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your stay and hope to welcome you back soon. Regards,Ben
10/10 Excellent
Voyageur vérifié
Voyage en famille
6 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Camilla
Voyage en famille, Voyage en groupe, Voyage d’affaires
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy big beds.. lovely stay
Beautiful hotel, big comfy beds and lovely bedding. Nice size room, enjoyed the gin provided too. Lovely stay close to brighten centre.
Camilla
Séjour de 1 nuit en octobre 2023
Réponse de Ben, General Manager le 27 nov. 2023
Hi Camilla, Thank you for taking the time to share your feedback, it is much appreciated. We are pleased you enjoyed your time with us and do hope to welcome you back in the future. Regards,Ben
10/10 Excellent
Elizabeth
Voyage en famille
24 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elizabeth
Séjour de 1 nuit en octobre 2023
8/10 Bien
Peter
22 oct. 2023
Peter
Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 24 oct. 2023
Dear Peter,Thank so much for taking the time to leave us a review, we really appreciate it.We do hope to be bale to welcome you again in the not so distant future.Very best wishes
10/10 Excellent
JILL
19 oct. 2023
JILL
Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 21 oct. 2023
Dear Jill,Thank you for taking the time to leave us a review, we really appreciate your feedback.We do hope to welcome you back again soon to the Brighton Harbour Hotel and Spa.Very best wishes and thanks again
10/10 Excellent
Aaron
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great option for Brighton!
Great hotel in a prime location! Easy access to the Lanes, the beach, pier etc and a short walk from the other beach attractions. Lovely little Spa (although we didn't use it this time) and the staff are all lovely.
The restaurant does a mean fish & chips, too!
Aaron
Séjour de 1 nuit en octobre 2023
Réponse de BHH Crew le 21 oct. 2023
Dear Aaron,Thank you so much for taking the time to leave us such a lovely review, we really appreciate your kind words.We do look forward to welcoming you again soon to the Brighton Harbour Hotel and hopefully you will be able to enjoy our spa facilities.Very best wishes and thanks again
4/10 Médiocre
Jonathan
Voyage en couple
14 oct. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
My room was right next to some sort of generator so i got hardly any sleep and also the blinds didnt stop the bright light from outside coming.
Jonathan
Séjour de 3 nuits en octobre 2023
Réponse de BHH Crew le 16 oct. 2023
Dear Jonathan,thank you for taking the time to leave us a review. All of our guest feedback is greatly appreciated.We do hope to be able to welcome you again in the not so distant future.Very best wishes
8/10 Bien
Matthew
30 sept. 2023
Matthew
Séjour de 2 nuits en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Matthew,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,
10/10 Excellent
Mary
29 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay in the Harbour Hotel, my room was lovely got an upgrade, nice confortable bed room nice and clean, the Hotel had a nice bar and dining area, the food was very nice indeed, friendly and helpful staff, there was also a swimming pool and spa, near transport and shops,.
Mary
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Mary,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it your kind words and will be passing on your praises to all of our staff.We look forward to welcoming you back soon.Very best wishes,
6/10 Satisfaisant
Julie
28 sept. 2023
Les points forts : Personnel et service
Les points faibles : Propreté
Good
Pleasant stay thanks, staff welcoming
Although, room very warm and stuffy.
Walls dirty, could do with a wipe over or freshen up with paint. Spa lovely
Would stay again, lovely location.
Just a few issues, attention to detail with cleanliness and temperature of room
Julie
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Julie,Thank you so much for taking the time to leave us a review.We really appreciate your feedback and will be passing it on to our Housekeeping team.We do hope to be able to welcome you back again in the not so distant future.Very best wishes,
10/10 Excellent
Marcin
26 sept. 2023
Marcin
Séjour de 2 nuits en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Julie,Thank you so much for taking the time to leave us such a lovely review. We really appreciate it.We look forward to welcoming you back soon.Very best wishes,
10/10 Excellent
Tim
17 sept. 2023
Tim
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Tim,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.
10/10 Excellent
Jessica
15 sept. 2023
Jessica
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Jessica,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.
6/10 Satisfaisant
O K
Voyage en groupe
15 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Not worth the money
We paid for a superior king size sea view room. As a superior room we were expecting a lot bigger. BIG bed but not alot else. We wish we had just booked a premier inn. Not a good value for money at all.
O K
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 26 sept. 2023
Dear guest,thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed by the size of the room of one of our Superior Sea View rooms.We do hope this does not keep you from staying with us again in the not so distant future as we would be happy to recommend one of our Deluxe Sea View rooms or one of our Sea View corner suites that may be more to your liking.Very best wishes,
2/10 Horrible
Rob
Voyage en couple
8 sept. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room was far too small for 2 people. Real lack of space in both bedroom and bathroom. The bed itself was uncomfortable with an extra thick duvet which isn’t what is required in the middle of a heatwave. We woke up to maggots on the floor of our room. Windows didnt function properly so there was a real lack of fresh air, the mini fan provided isn’t sufficient to keep an entire room cool. Overall I’ve paid for a hotel room that failed to provide the basic requirements of a hotel booking. Rarely make comments on these but this must be the worst experience I’ve had.
Rob
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 3 oct. 2023
Dear Rob,Thank you so much for taking the time to leave us a review.Please do let us know if you require any further assistance with this.Very best regards,
10/10 Excellent
Harriet
Voyage en couple
4 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent hotel. Staff were attentive despite being very busy. They set up my partner’s room for her birthday and made it extra special. Had a lovely stay!
Harriet
Séjour de 1 nuit en septembre 2023
Réponse de BHH Crew le 20 sept. 2023
Dear Harriet,Thank you so much for taking the time to leave us such a lovely review, we really appreciate it.We look forward to welcoming you again soon in the not so distant future.Very best wishes.