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Reviews of Hotel Alessio

3 out of 5
Hotel Alessio
Calle 55 No 21-42, Bucaramanga

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 94 reviews" "
Rating 8 - Good. 45 out of 94 reviews" "
Rating 6 - Okay. 7 out of 94 reviews" "
Rating 4 - Poor. 4 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alif

Stayed 6 nights in Jan 2024

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel. Staff was very kind. Breakfast awesome and a lovely pool.
Stayed 2 nights in May 2023
Response from Tu satisfacción es nuestro mayor objetivo on 3 Jul 2023
Gracias por elegirnos”.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. No problems letting my girlfriend in as long as not over an hour at a time.
Stayed 4 nights in Apr 2023
Response from Recepcion on 8 Apr 2023
we are here to serve you soon

8/10 Good

Rajesh

Liked: Staff & service, property conditions & facilities
Close to food
Stayed 1 night in Mar 2022

8/10 Good

Dudu, NJ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and tried to help as much as possible!! Breakfast was good and the pool was nice!! Air condition was great! Clean room everyday!! Very nice
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it wasn't located in the best area, it wasn't the prettiest but everything was clean and for the price I think it was excellent. The food wasn't the best but it was ok.

10/10 Excellent

Ivan Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just exelent

6/10 Okay

Boris

Liked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel.
Just make sure when you book you are getting a room with AC. It didn't say anything on Hotel.com and when we got there we were charge double the money to get one with ac. The rooms are spacious and clean. Our bed was actually confortable.. but you'll get one pillow per person. Hotels in Bucaramanga are a little overpriced. .. for whatever reason. Almost $50 for this room was a little high. The ladies at the breakfast are sooo nice and and they will make you anything you want. They have a small pool in the 2nd floor next to a bar shared by another hotel.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Solid hotel for a night or two
It was a good hotel with an average location. There wasn't really anything to do nearby (that didn't matter to us as we were just visiting with friends). The room was clean, there was hot water, and the pool was nice.

8/10 Good

Stephen, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to visit
The neighborhood is not so nice, but if that matters, don't go to Colombia... they're all the same (from the few I have seen). The hotel is very nice. They share a pool with another hotel. The room was clean and had more than enough room to sleep. The staff is friendly, but no one speaks English.The free breakfast is well worth the price. Lunch and dinner is reasonably priced

8/10 Good

Fredy, London

Liked: Cleanliness, staff & service, room comfort
From London adventurers
Good value for money.

6/10 Okay

Philip, Barry's Bay Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Bed & Nothing Special
This an adequate hotel that you get what you pay for. I just stayed the one night, as I had car problems. The staff helped find a mechanic that worked Saturday, and an excellent mechanic he was. But they are working with nothing special, except maybe the pool. I did not do the pool as it was the holidays and filled with children, as I believe one can pay to use the pool without being a guest at the hotel.

10/10 Excellent

CARLOS H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveré siempre
Stayed 2 nights in Jan 2024
Response from Tu satisfacción es nuestro mayor objetivo on 22 Mar 2024
buenos días, lo estaremos esperando

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regresaré
Ha sido una experiencia muy buena y la relación calidad precio es muy buena
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion y costo excelente para estadia por trabajo
Stayed 1 night in Sep 2023

8/10 Good

Luis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Tu satisfacción es nuestro mayor objetivo on 3 Jul 2023
Gracias por elegirnos”.

8/10 Good

CARLOS ENRIQUE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Tu satisfacción es nuestro mayor objetivo on 3 Jul 2023
Gracias por elegirnos”.

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio. Amables
Stayed 2 nights in Mar 2023
Response from Recepcion on 20 Mar 2023
estamos para servirle gracias por visitarnos .

8/10 Good

Jorge

Stayed 2 nights in Mar 2023
Response from Recepcion on 20 Mar 2023
Gracias por visitarnos estamos para servirle.

8/10 Good

Gilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Jaime, Teaneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue buena su ubicación
Stayed 3 nights in Oct 2022

10/10 Excellent

HUGO DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel que por su ubicación e infraestructura es ideal para negocios o paseo en familia. 1 minuto de la isla 8 minutos en taxi al centro comercial Piscina climatizada 1 minuto del sistema de transporte Y las tarifas muy competitivas frente a hoteles de cadena. * Si se busca es optimizar presupuesto sin duda éste es el hotel.
Stayed 1 night in Jan 2021

6/10 Okay

alejandra

Business traveller
Stayed 2 nights in Sep 2020

8/10 Good

Jose

Liked: Cleanliness, staff & service
Cómodo
Bien lo único en la ducha no salía agua fría
Stayed 1 night in Mar 2019

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ESTAFA
Me encuentro en este momento redactando un derecho de petición, porque mi hospedaje valió mas del doble que el de mi compañero de trabajo el mismo día. La razón que da el hotel es que se dobla el precio debido a que la reservación se hizo por hoteles.com. Que garantía tenemos entonces para hacer reservas por este portal?
Stayed 1 night in Feb 2019
Response from comercial on 18 Feb 2019
Lamento mucho su error al realizar la reserva ya que la hizo en habitación doble superior que tiene un costo mayor, si hubiese reservado una sencilla individual. Nuestra garantía es que se le respeto su reserva, se le entrego la habitación doble superior tal y como la reservo y se le dio acceso a todos los servicios incluidos. Apesar de haberle aclarado en su derecho de petición, tal parece que sus capacidades cognitivas no son las suficientes para lograr entender el origen del error. Lamentamos nuevamente su inconformidad. Le invitamos en su proxima reserva a tener mayor atención al momento de reservar por el portal ya es lo suficientemente claro, didáctico y transparente para que las personas realicen sus reserva. De igual manera reportamos este caso a Expediagroup.com para que revise la situación y limpie nuestro buen nombre ante tal agravio que nos realiza.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
Muy buen hotel y excelentes servicios, recomendable
Response from Jeison Cacua. on 12 Sept 2018
Con todo Gusto, siempre muy atento para servirle de nuevo.

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel comodo
Es un hotel economico y agradable sus locaciones. cuenta con parqueadero y cercano a la 27

6/10 Okay

JULIAN

hotel en zona ruidosa
el hotel estaba casi vació, y no me hicieron cambio de habitación, así fuera mnenor estatus, pero menos ruidosa

4/10 Poor

SERGIO

Disliked: Cleanliness, staff & service
hotel comodo facil ubicacion
en el momento de la reserva no expecifica que venden cuartos sin aire acondicionado. , lo cual genera una venta engañosa pues en el hotel se deben cancelarce el excedente para obtener un cuarto con aire . total desacuerdo

6/10 Okay

Sara angelica

Liked: Cleanliness, room comfort
Disliked: Staff & service
Regular amplio pero muy mal el desayuno
Mala me cobraron más de la cuenta y el desayuno demasiado malo faltaba aseo presentación y más opciones.

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Excelente servicio
Lo único q no me gusto fue que me cobraran mas de lo que se registraba en la pagina, según es el iva que no estaba incluido.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creo que lo.único regular fue el desayuno

10/10 Excellent

Andres Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel!
Muy buena, excelente! Muy felices con el servicio. Muchas gracias!

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, room comfort
El Hotel muy bueno, lo malo fue Hoteles.com, me cobro de más, precios escondidos, muy mal servicios al cliente, te dicen pague o le descontamos de la TC, solo te das cuenta cuando ya estas en el Hotel, no volveré a utilizar esta página

10/10 Excellent

FREDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general me fue muy bien. Excelente hotel y la atención amable de los empleados.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
Hotel bueno para recomendar
El hotel está en un sitio muy equidistante a los sitios que quisimos visitar, la atención espectacular; tuvimos un poco de dificultad con el ruido de la calle del frente por trancones constantes y pito de carros y necesitamos hacer una observación con respeto al aseo minucioso de ciertos lugares de la habitación.

10/10 Excellent

Yailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo, limpio , muy eficiente
Excelente servicio- sería bueno que en el restaurante este un menu vegetariano!

10/10 Excellent

Mauricio, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen hotel.

8/10 Good

Gustavo, Cucuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel económico
Me hospede por 4 días la habitación es cómoda y con parqueadero gratuito

8/10 Good

Rodrigo, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel y atención muy buenos, la zona es muy mala. Terraza muy linda.

10/10 Excellent

JULIANA, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno el Hotel, recomendado!
Excelente ubicación, muy buen servicio, muy limpio, cómodo, la atención maravillosa, lo tiene todo! Muy bien recomendado

10/10 Excellent

SERGIO ANDRES, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, excelente costo beneficio!!!!
Excelente costo beneficio

8/10 Good

Tannia Yohana, Bogotá

Liked: Cleanliness, property conditions & facilities, room comfort
Buen hotel, gracias por la recomendación
Todo muy bien, en instalaciones, aseo y servicio general no hay comentarios mas que positivos. Solo recomiendo revisar el tema del desayuno dado que las porciones son limitadas y eso resulta incomodo

8/10 Good

JAIME, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable para hospedarse
Personal muy atento

4/10 Poor

Javier Gustavo, BOGOTA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Cuando la Administracion no aparece....
La estadia fue familiar. El WiFi no sirvio sino unas pocas horas. La administracion siempre estuvo ausente. Hubo necesidad de solicitar cosas que hicieron falTA, cobija para la cama adicional y una toalla para el uso personal. La recepcion la atienden unos muchachos que toman el servicio muy despreocupadamente. Un dia de pico y placa al salir temprano me todo mover los carros para poder salir .....Que tal esto ?????

10/10 Excellent

Alfonso, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Centrar Ventilador
Es importante que el ventilador sea situado frente a la cama,y no lateralmente,se pierde la acción.

10/10 Excellent

moncada, bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel, sobretodo costo versus calidad y servi
muy bien

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort