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Avis sur Matisse Bucharest Old Town

2.5 out of 5
Matisse Bucharest Old Town
18 Strada Blanari, Bucharest, Bucharest

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 47 avis sur 55." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 55." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 55." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 55." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 55." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

ANTOINE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité/prix, 10/10!
Quoi de mieux que de démarrer son séjour par une bonne surprise: vous allez aimer votre chambre! De beaux volumes chaleureux, décorés avec goût, grand lit très confortable, bien équipé, du bel ancien bien rénové. Très bon séjour dans l'ensemble, bien que trop court.
Séjour de 3 nuits en février 2019
Réponse de Alina le 22 févr. 2019
Cher Antoine, Merci beaucoup pour ces lignes et l'attention portée aux détails! Nous voulons offrir à nos invités une véritable expérience! Nous attendons avec impatience la prochaine visite à Bucarest, L'équipe de Smart Rentals Bucarest

10/10 Excellent

NICOLAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2019
Réponse de Alina le 20 févr. 2019
Dear Nicolas, This is the grade that honors us the most!! Thank you so much for this. It means a lot. We will do our utmost to offer quality services to all our guest! Kindest wishes from sunny Bucharest, Smart Rentals Bucharest team

10/10 Excellent

Vasile Viorel

Les points forts : Propreté et confort de la chambre
Excellent stay
Amazing apartment with high ceilings andvery spacious. Little shop downstairs for bits and bobs central located. My apartment had also a balcony wich is nice to enjoy the coffee. Usually i stay at Hilton but this property is much better.
Séjour de 4 nuits en février 2024
Réponse de Alice CozmaFront Desk Reception le 28 févr. 2024
Dear Vasile Viorel, thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,

10/10 Excellent

Mary

Les points forts : Propreté et confort de la chambre
Unbeatable location & value in Old Town, Bucharest
We recently spent 4 nights in Matisse Bucharest Old Town apartments and were positively amazed by the location, quality and reasonable price of the apartments. You are 5-10 minutes walk from all the major Old Town sights and night life and the apartments are very clean and spacious. We would strongly recommend these apartments to other tourists.
Séjour de 4 nuits en octobre 2023
Réponse de Nicolae Geamana le 17 oct. 2023
Dear Mary,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal, and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Khanh-Binh

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was perfect, esp. Bogdan who was a wonderful host! Thank you.
Séjour de 5 nuits en septembre 2023
Réponse de Costin Stefan le 22 sept. 2023
Dear Khanh-Binh,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your time with us and that our colleague Bogdan made a difference throughout your stay. Your appreciation comments have been shared with him/her as a reward for the great service.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

Miguel

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, the property is in excellent condition
Séjour de 1 nuit en août 2023
Réponse de Nicolae Geamana le 5 sept. 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Miguel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023
Réponse de Bogdan Mitincu le 26 août 2023
Dear Miguel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

8/10 Bien

Avichai

Séjour de 4 nuits en août 2023
Réponse de Nicolae Geamana le 22 août 2023
Dear Avichai,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience.We look forward to hearing back from you and to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Ana Maria, Newhall

Séjour de 2 nuits en août 2023
Réponse de Bogdan Mitincu le 7 sept. 2023
Dear Ana,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excellent

RANNIE

Les points forts : Propreté et confort de la chambre
We enjoyed our stay The room was clean and spacious location was very good.
Séjour de 1 nuit en août 2023
Réponse de Bogdan Mitincu le 8 août 2023
Dear Rannie,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Bogdan MitincuFront Desk Reception

10/10 Excellent

Orit

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I’m so happy that I chose this place because it’s so nice and beautiful and I really love it
Séjour de 4 nuits en juillet 2023
Réponse de Costin Stefan le 20 juil. 2023
Dear Orit,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Old Town.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

John, Bishops Stortford

Voyage en couple
Les points forts : Propreté et équipements
Fantastic apartment and well positioned to explore the old town and beyond thanks to the nearby metro station. Friendly and helpful staff and good communication. The area around can be a little noisy on a Saturday night but that’s to be expected given how close to the action it is. I believe there are rooms overlooking the courtyard which are quieter but it wasn’t a major issue for us. Would definitely stay again.
Séjour de 3 nuits en juin 2023
Réponse de Nicolae Geamana le 27 juin 2023
Dear John,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Médiocre

Monica

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Pros: The property is nice and well located. The noise from the bars near is tolerable, especially with the fan turned on. Cons: Cleaning service - we were gone for a few days and nobody cleaned the room. We had to ask - minimal cleaning seems to be done otherwise like picking up the trash and supplies. Comfort - the bed in the bedroom is good but the couch in the living room is horrific... Facilities - water did not run properly and when it came it ran rusty for a bit Communication - No communication was sent out when the water was not running anymore Noise - Tolerable but may be an issue
Séjour de 16 nuits en juin 2023
Réponse de Costin Stefan le 20 juin 2023
Dear Monica,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we regret to hear about the challenges experienced throughout your stay. We have already addressed your concerns with the involved department to prevent this from reoccurring in the future.We would like to thank you once again for bringing the mentioned points to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.Kind regards,Costin StefanFront Office Supervisor

10/10 Excellent

Gabriel

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, beautiful rooms!
Séjour de 3 nuits en mars 2023
Réponse de Nicolae Geamana le 16 mars 2023
Dear Gabriel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Yechiel

Séjour de 4 nuits en janvier 2023
Réponse de Nicolae Geamana le 25 janv. 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

10/10 Excellent

Yechiel

Séjour de 4 nuits en janvier 2023
Réponse de Nicolae Geamana le 25 janv. 2023
Dear Yechiel,Thank you for taking the time to share your experience with us.Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us.We look forward to welcoming you back soon at Matisse Bucharest Oldtown.Kind regards,Nicolae GeamanaGeneral Manager

4/10 Médiocre

James

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Don't stay here if you want to sleep. There is a club a block away that blares music all night. The bass beat actually shakes the windows and bed and sleep is impossible. This was a Tuesday night. If you want sleep go somewhere else.
Réponse de Nicolae Geamana le 16 janv. 2023
Dear James, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae GeamanaGeneral Manager

10/10 Excellent

Cristina

Les points forts : Propreté et confort de la chambre
Beautiful
Absolutely loved the apartment we stayed in, luxuriously decorated with beautiful tall ceilings, I adored every single detail of decoration. The apartme t was exactly the one showed in the pictures. The kitchen is well stocked up and there is loads of storage. Very clean, I’m not sure if it was cleaned on a regular basis during out stay but anyway every time we needed something changed or cleaned a quick whatsapp message would sort it out. I would definitely recommend and I will stay here again every time I’m in Bucharest.
Séjour de 5 nuits en octobre 2021
Réponse de Carla Farcas le 21 oct. 2021
Dear Cristina, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Carla Farcas Front Office Reception

10/10 Excellent

Aslan Mesut

Voyage en famille
Les points forts : Propreté et confort de la chambre
Lyxigt lägenhetshotell
Mitt i gamla stan. Området kändes skumt i början men visade sig vara helt säkert sen. Populärt disco precis utanför men störde inte oss så mycket med fönstren stängda.
Séjour de 1 nuit en août 2021
Réponse de Costin Stefan le 12 août 2021
Dear Aslan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excellent

ISMET

Voyage en famille
Les points forts : Propreté et confort de la chambre
Tek kelime ile mükemmel. 4 mt lik tavanlar. Geniş odalar. Kusursuz banyo mutfak Eksik birşey yok. Şiddetle tavsiye ederiz
Séjour de 1 nuit en juillet 2021
Réponse de Costin Stefan le 23 juil. 2021
Dear Ismet, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Costin Stefan Front Office Reception

10/10 Excellent

Karen

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2019
Réponse de Nicolae Geamana le 21 févr. 2020
Dear Karen, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2020
Réponse de Nicolae Geamana le 10 févr. 2020
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana.

10/10 Excellent

VOLKAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience
It was amazing apartment with fully newly furnished. Location was great. Also receptionist was very helpful and kind to us. I will stay if i will come to Bucuresti again. only thing i want to highlighted about street noise condition. It was noissy till morning. We did not upset about it but maybe it will be important information if you want silence.
Séjour de 2 nuits en décembre 2019
Réponse de Nicolae Geamana le 17 déc. 2019
Dear Volkan, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et équipements
Séjour de 2 nuits en décembre 2019
Réponse de Maria Oprea le 16 déc. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards,

10/10 Excellent

Leanne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Absolutely amazing apartments. So clean, she much space and in an incredible location!!!
Séjour de 4 nuits en décembre 2019
Réponse de Nicolae Geamana le 9 déc. 2019
Dear Leanne, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en décembre 2019
Réponse de Nicolae Geamana le 9 déc. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ihana ystävällinen henkilökunta! Loistava sijainti! Mukava pieni hotelli, tilavat siistit huoneet!
Séjour de 4 nuits en novembre 2019
Réponse de Nicolae Geamana le 29 nov. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town. Kind regards, Nicolae Geamana

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura interamente e finemente ristrutturata a nuovo. Centralissima, vicina alla zona della movida di Bucarest. Piccolo neo, nel fine settimana la musica dei locali si sente fino a tarda notte.
Séjour de 2 nuits en novembre 2019
Réponse de Nicolae Geamana le 26 nov. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana

10/10 Excellent

Bayram Umut

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All Staff was helpful, the room was clean and it’s located at the hearth of old city . The room has enough place for kids to play.Kitchen is useful for snacks.2 smart TVs .Special thanx for Front office .
Séjour de 5 nuits en novembre 2019
Réponse de Nicolae Geamana le 25 nov. 2019
Dear Umut, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front Office Manager

10/10 Excellent

Colm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Nicolae Geamana le 31 oct. 2019
Dear Colm, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Reese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
More than I ever could have expected.
Amazing location and beautiful! My two friends and I stayed there for 2 days and nights. Amenities were perfect, even the sofa bed was comfy. Right next to all the nightlife action too. There was a bit of construction and the beats of the nearby clubs will last into the night, but it's a fair tradeoff for the location.
Séjour de 2 nuits en octobre 2019
Réponse de Nicolae Geamana le 26 oct. 2019
Dear Reese, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was amazing the best place I had stay in my 1 month long trip , the front desk manager is awesome he make sure you are 1000% satisfied!!! If I come back to Bucharest I definitely would stay there again !!
Séjour de 2 nuits en septembre 2019
Réponse de Nicolae Geamana le 8 oct. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property with great location in the old town! Will definitely come back!!
Séjour de 1 nuit en septembre 2019
Réponse de Nicolae Geamana le 30 sept. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Front desk reception

10/10 Excellent

Raluca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019
Réponse de Nicolae Geamana le 18 sept. 2019
Dear Raluca, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

8/10 Bien

mostafa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helpful staff, easy check in
Séjour de 2 nuits en septembre 2019
Réponse de Nicolae Geamana le 10 sept. 2019
Dear Mostafa, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to see your overall stay with us was pleasant. We have noticed also that there were areas where we did not exceed your expectations and would appreciate if you had the time to share a few more details with us about what we would have done better to ensure a superior experience. We look forward to hearing back from you and to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We have booked an apartment and everything inside is made to a high standard! Nice , comfy beds, very clean linen and towels, very nice decorated and spotless! we had everything we needed for a great stay! I will highly recommend and definitely will book again with the first occasion! Excellent!
Séjour de 1 nuit en août 2019
Réponse de Nicolae Geamana le 9 sept. 2019
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en août 2019
Réponse de Nicolae Geamana le 29 août 2019
Dear Maria, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

10/10 Excellent

FLORIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2019
Réponse de Nicolae Geamana le 7 août 2019
Dear Florin, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean, roomy, comfortable. Bottom sheet not a fitted sheet 🙁. Some outside bar noise through night.
Séjour de 3 nuits en juillet 2019
Réponse de Nicolae Geamana le 26 juil. 2019
Dear Paul , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Reception manager

10/10 Excellent

Hannh

Séjour de 1 nuit en juillet 2019
Réponse de Nicolae Geamana le 29 août 2019
Dear Hannh, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at SmartRentals Bucharest Old Town. Kind regards, Nicolae Geamana Front desk manager

6/10 Satisfaisant

leonid

Les points forts : Propreté
Les points faibles : Confort de la chambre
מאכזב
המלון נימצא במיקום קרוב לכל איזורי הבלוי של בוכרסט,רעש בלתי ניסבל עד הבוקר,מוזיקה רועשת וצרחות על הלילה. אין חניה. המלון בסהכ מרווח ונקי,אך הרעש המטורף של המסיבות הרס את החוויה. לא מומלץ לאנשים שמעונינים לישון בלילות.
Séjour de 4 nuits en juillet 2019
Réponse de Nicolae Geamana le 31 juil. 2019
Dear Leonid , Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and I regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. Should you chose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. I would like to thank you once again for bringing this to our attention and sincerely hope you will reconsider staying with us again on your next trip to Bucharest. Kind regards, Nicolae Geamana Manager Reception

8/10 Bien

Morten Rene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Glimrende leilighet rett ved Gamlebyen som er det stedet å besøke i Bukaresti. Alt var bra unntatt at nærliggende barer spilte sykt høy musikk hele uken lang og gjorde det å sove til en prøvelse. Personal som tok oss imot hadde en enestående service innstilling, den beste vi har møtt i Romania
Séjour de 2 nuits en juillet 2019
Réponse de Nicolae Geamana le 20 août 2021
Dear Rene, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we regret to hear about the disturbance experienced throughout your stay. As the Old Town area is the most vibrant part of the city, we address with the local authorities any disturbance coming from the surrounding entertainment venues as an effort to ensure the music volume is in line with local regulations. As such, you concern has been reported further. If you would choose to stay with us again, we will be more than happy to accommodate you in one of our internal view rooms which are isolated from any street noise. We would like to thank you once again for bringing this to our attention and we sincerely hope you will reconsider staying with us again on your next trip to Bucharest.

10/10 Excellent

oded

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grate place 1 minith from all resturans and cafe.
New, Clean , big & comforble place located 1 minith from all resturant and cafe in the old city grate place !!!!
Séjour de 1 nuit en juillet 2019
Réponse de Nicolae Geamana le 17 juil. 2019
Dear valued guest, Thank you for your positive review. We appreciate it and will also take into consideration your suggestion. Until your next time in Bucharest, we wish you all the best, Smart Rentals Bucharest Old Town team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Appartment ist sehr groß, sauber und sehr modern und stilvoll eingerichtet. Das Personal ist freundlich und hilfsbereit und kann Englisch sprechen. Das Appartment liegt sehr zentral und die Lage ist in der Altstadt, direkt an der National Bank und an dem Universitätsplatz, zentraler geht es kaum. Wir waren sehr zufrieden und werden wiederkommen.
Séjour de 2 nuits en juillet 2019
Réponse de Nicolae Geamana le 21 juil. 2019
Lieber geschätzter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Die Zufriedenheit unserer Gäste ist unser oberstes Ziel und wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir freuen uns, Sie bald wieder bei SmartRentals Bucharest Oldtown begrüßen zu dürfen. Mit freundlichen Grüßen, Nicolae Geamana Empfangsleiter

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Resomaja
Allt var perfekt men trots att receptionisten uppmanade oss att smsa in frågor så besvarade de inte en enda. Lovar runt men håller tunt
Séjour de 2 nuits en juin 2019
Réponse de Nicolae Geamana le 20 août 2021
Dear Valued Guest, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon at Matisse Bucharest Old Town.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en mai 2019
Réponse de Alina Stefan le 12 juin 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2019
Réponse de Alina Stefan le 12 juin 2019
Dear David, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

6/10 Satisfaisant

Voyageur vérifié

Séjour de 4 nuits en mai 2019
Réponse de Alina Stefan le 12 juin 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mai 2019
Réponse de Alina Stefan le 12 juin 2019
Dear Guest, Thank you kindly for taking time to grade us. We do appreciate it. We do hope to have the pleasure of accommodating you in the future as well, Kind regards, Smart Rentals Bucharest Old Town

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2019
Réponse de Smart Rentals Bucharest Old Town team le 17 avr. 2019
Thank you kindly for your positive review. Please do return to Bucharest, it has plenty to show, Kind regards,