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Avis sur Caer Beris Manor

3 out of 5
Caer Beris Manor
Garth Rd., Builth Wells, Wales

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 50." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 50." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 50." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 50." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 50." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Michelle

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay. The property was full of character and grounds beautiful. The staff were very helpful and friendly. We will definitely stay again.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Toni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idyllic
We had such a lovely stay at Carr Beris Manor. The staff were friendly and helpful, the room was beautiful and the breakfast was gorgeous. The whole place is simply idyllic. We will definitely be back again.
Séjour de 1 nuit en décembre 2022

10/10 Excellent

Bradley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely weekend stay
We had a lovely stay at Caer Beris. We brought our dog, and all 3 of us were made to feel very comfortable and welcome. The team went out of their way to accommodate our needs with our dog. We appreciate that there are some areas our dog wasn't allowed for the comfort of other guests, but this didn't impact us at all, as alternatives were made available for us. The hotel itself is gorgeous - the building itself is stunning, as are the grounds, and had been beautifully decorated for Christmas. We arrived in the dark after a long drive and it was so cosy and comfortable to arrive to. When we got to our room, it was lovely and warm. The bed was extremely comfortable, and the room tastefully decorated. We were a little disappointed that the on site restaurant wasn't open, but we'd been given prior notice of this a few weeks before our stay, that they'd taken the difficult decision to close it due to the cost of living crisis. This did encourage us to eat out and explore the local area, which was no problem at all. The hotel still offer a cooked breakfast menu - the Eggs Benedict with lamb shoulder was unusual but delicious, I want to go back just to have that again. Finally just wanted to say that it is a family run business and I think we came into contact with the whole family during our stay, and they were so pleasant and helpful. All of the other guests in the hotel seemed very happy and comfortable too, which really created a lovely and relaxing vibe for our weekend away.
Séjour de 2 nuits en novembre 2022

6/10 Satisfaisant

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ok Visit
Lovely Hotel and Gardens Need to train staff on better customer service Breakfast time Tea and Coffee should be served at the table as not a fan of get your own tea, Coffee and Toast
Séjour de 1 nuit en novembre 2022
Réponse de Caer Beris Team le 12 nov. 2022
Hi Richard, we're sorry you were not overjoyed with the standard of service at breakfast time. Our staff would be more thur an happy to help serve you, we offer a buffet style breakfast with cooked to order and guests are welcome to ask oservers for anything they can help with. We will pass on the feedback.

8/10 Bien

KA

8/10 Bien

Sylvia

Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful location by the river in an old Manor House. We had large comfortable rooms and the staff enabled us to use the dining room for a takeaway meal for a large party although their kitchen was closed for catering. The breakfast was also good and they catered for individual tastes. An enjoyable stay.
Séjour de 1 nuit en novembre 2022
Réponse de Caer Beris Team le 11 nov. 2022
Thank you Sylvia for your nice words. We're pleased you enjoyed your stay with us and hope you will visit us again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lovely place to stay in Wales
Had a lovely mid week getaway with my husband and puppy to celebrate her first birthday. A big drawcard of this hotel is the vast well maintained grounds which was great for our puppy to run around and it's away from the main roads so it's very quiet. The hotel itself is very dog friendly, whilst we stayed there several other visitors had brought their dogs as well. It was only £10 extra per night for our puppy to stay in the room with us. Plenty of parking available. The rooms were comfortable and clean, as were the other rooms of the hotel were well maintained. We stayed in room 12. Service was very friendly. There is a bar in the hotel which is very well stocked. Breakfast was superb, really enjoyed it and great value as it was included in our room cost. Would highly recommend if you are visiting the area looking for a place to stay.
Welsh vegetarian breakfast
Sitting room
Bar
Sitting room
Séjour de 2 nuits en octobre 2022
Réponse de Caer Beris Team le 11 nov. 2022
Thank you for such a wonderful review! We appreciate your kind words and are delighted that you had a great stay with us. We hope you will visit again!

10/10 Excellent

Elaine

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful atmosphere and very dog friendly. Lovely gardens to walk around. A hidden gem.
Séjour de 2 nuits en octobre 2022
Réponse de Claire le 19 oct. 2022
Good Morning ElaineThank you for taking the time to leave such a wonderful review. We are delighted you enjoyed the grounds as much as we do.We hope you come and stay with us again

10/10 Excellent

Sarah

Séjour de 1 nuit en septembre 2022
Réponse de Jade le 23 sept. 2022
Thank you for taking the time to leave a wonderful review Sarah.We hopefully look forward to welcoming you back in the future!

10/10 Excellent

Ken

Séjour de 1 nuit en août 2022
Réponse de Jade le 23 sept. 2022
Thank you for taking the time to leave a wonderful review Ken.We hopefully look forward to welcoming you back in the future!

10/10 Excellent

A M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly, lovely grounds, room was lovely also, maybe a bit more choice on dinner menu - it was just not for me but others would be quite happy. Very enjoyable overall
Séjour de 1 nuit en août 2022
Réponse de Jade le 23 sept. 2022
Thank you for taking the time to write a review.We are very pleased to hear you enjoyed the grounds and your room.We look forward to hopefully welcoming you back in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely
Lovely warm friendly hotel with beautifully presented rooms. Set in stunning grounds, dog friendly and staff happy to go the extra mile for comfort.
Séjour de 1 nuit en août 2022
Réponse de Jade le 23 sept. 2022
thank you very much for taking the time to leave such a wonderful review!Hopefully we can welcome you back in the near future.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Jade le 23 sept. 2022
Thank you for taking the time to leave a review David.We hopefully look forward to welcoming you back in the future!

8/10 Bien

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely dog friendly hotel set in absolutely stunning grounds. Staff friendly and courteous, and arranged flowers for my wife'sbirthday. At breakfast it was very busy which meant used dishes remained on our small table. We felt the menu was limited. It had a strong middle eastern influence with no alternative, we struggled to choose something but when our food arrived it was tasty and well presented but not enough to persuade us to eat there on the second night. Breakfast again had the middle eastern twist so we stayed with the traditional which was lovely.
Séjour de 2 nuits en juillet 2022
Réponse de Claire le 2 août 2022
We are delighted you enjoyed your recent stay with us. Happy that you enjoyed the food, our kitchen team and Head Chef are putting in so much effort to create something a little bit different. So pleased you enjoyed the flowers delivered from our Local florist Flowers at Number 6 in Builth Wells.

10/10 Excellent

Savitha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great weekend
We had a great time. Quite a magical place to stay. River walk and swinging bridge was brilliant. we went for my mum's 73rd birthday. we loved it there. Stunning garden and woodland area. Peaceful and tranquil. Great place to get married as well. Food wasnt available on site for the night but it didnt matter for us as we had already eaten out. But we were told that they are unveiling a new menu with a famous chef so assume its one off issue.
Séjour de 1 nuit en juin 2022
Réponse de Caer Beris Team le 8 juil. 2022
Thank you for such a wonderful review! We're delighted that you enjoyed the stay with us and hope you will visit again in the future.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One night stay at Caer Beris Manor
Friendly welcome and showed us around the facilities. Unfortunately, the room was made up as a twin instead of a double, but the issue was resolved quickly, and we were given a complimentary drink for the inconvenience. The room was clean and comfortable. The food was awesome and we had the best table in the restaurant, in the bay window sat on chairs like royal thrones :-)
Séjour de 1 nuit en mai 2022
Réponse de Jade le 18 juin 2022
Hello Paul. Thank you so much for such kind review. We are delighted to hear you enjoyed your stay with us and we look forward to welcoming you back in the future!

8/10 Bien

Hannah Victoria

Voyage en couple
Les points forts : Personnel et service et équipements
Charming but dated in places. Room was dark with only one source of natural light. Bathroom desperately needs updating (room 9). Grounds are stunning and we had a lovely 3 course dinner. Breakfast was a let down relative to the evening dinner. Bicycles to use during stay were a lovely touch.
Séjour de 1 nuit en avril 2022
Réponse de Claire le 2 mai 2022
Good Afternoon Hannah Thank you for taking the time to leave a review following your recent stay. I will pass your feedback to the kitchen team regarding your evening meal and breakfast. We are pleased you made use of the complimentary bicycles to enjoy the stunning scenery of Builth Wells. We really hope you come and stay with us again. Caer Beris Team

8/10 Bien

Gordon

Séjour de 1 nuit en avril 2022
Réponse de - Caer Beris Manor le 28 mai 2022
Thank you for your rating

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel with great staff.
A lovely welcome. Superb Wifi. Lovely staff. Great breakfast.
Séjour de 1 nuit en décembre 2021

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely position in the welsh countryside and the hotel is lovely. Shame there were no services during the day, like lunch or evening meal but we understood why. Enjoyed our stay very much and would go again. Thank you
Séjour de 4 nuits en septembre 2021

10/10 Excellent

Meinir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2021

8/10 Bien

Therese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2021
Réponse de Caer Beris le 7 sept. 2021
Thank you for your feedback, we hope you enjoyed your stay.

10/10 Excellent

Sam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Manager le 16 juil. 2021
Thank you for your great review score!

10/10 Excellent

Francesca

Séjour de 3 nuits en juillet 2021
Réponse de Manager le 16 juil. 2021
Thank you for your great review score!

10/10 Excellent

CAROL

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3 night break - Caer Beris Manor
An amazing hotel, very clean. The staff were lovely and very helpful, what more could we ask for, also excellent value for money.
Séjour de 3 nuits en juin 2021
Réponse de Manager le 7 juil. 2021
Thank you Carol for a wonderful review. We really appreciate your kind words. It was a pleasure to host you and we hope to see you again soon at the Manor. Kind regards, The Caer Beris Team

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en juin 2021
Réponse de Manager le 7 juil. 2021
Thank you for your review

10/10 Excellent

Clive

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Jade le 17 juin 2021
thank you very much for such a brilliant rating!

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We’ll be back
Beautiful hotel in amazing grounds - the photos don’t do it justice. Gréât service from beginning to end. More than a 3 star hotel, for sure.
Séjour de 1 nuit en juin 2021
Réponse de Manager le 14 juin 2021
Thank you Stephen! We appreciate your kind words and hope to see you back at the Manor soon!

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
Very nice and friendly place to stay. Breakfast was a bit lacking. Lovely gardens and local walks.
Séjour de 1 nuit en juin 2021

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Sink in room had long hair in it and was dirty. Booked a table before we went, only to be told there was no booking for the table. We did manage go get one but not a great experience. Got charged twice for the room, again refunded but it shouldn’t happen
Séjour de 2 nuits en juin 2021
Réponse de Manager le 5 juin 2021
Good evening, Thank you for your honest review. We're so sorry we didn't hit the mark on this occasion, we can only put it down to reopening the first week after the lockdown with teething problems. We will address all issues raised and endeavour to do better.

10/10 Excellent

Ralph

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Great hotel in beautiful setting. Staff were excellent
Séjour de 3 nuits en mai 2021
Réponse de Kimberley le 1 juin 2021
Thank you Mr Tench, we appreciate the great feedback and look forward to welcoming you back to the Manor in the future.

10/10 Excellent

elaine

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
What a beautiful place and surroundings
Séjour de 1 nuit en septembre 2020
Réponse de Kimberley le 2 oct. 2020
Thank you Elaine, it was a pleasure to have you with us. We hope to see you back at the Manor soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de Manager le 26 sept. 2020
Thank you for your review

8/10 Bien

LAURA A

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful place, staff is very friendly and always smiling that makes the stay even nicer! The only small downside was that the superior double room was more like a normal double room, so is was not really worth it paying the upgrade. Will recommend it and come back.
Séjour de 2 nuits en septembre 2020
Réponse de Kimberley le 21 sept. 2020
Thank you for a nice review and we're so pleased you enjoyed tour time with us. We note your comment regarding the upgrade to the superior, although we would note that the standard room your mother was in was the disabled room which is much larger than the other standard doubles for wheelchair access. Do come and stay with us again! Kind regards, Kimberley

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2020
Réponse de Kimberley le 21 sept. 2020
Thank you for a great review score!

4/10 Médiocre

Clare

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 2 nuits en septembre 2020
Réponse de Kimberley le 19 sept. 2020
Thank you for your review

8/10 Bien

martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stopover
The room decor was showing a little age, not bad, just not so modern. That said, spotlessly clean, and we'll appointed. Loved the traditional windows, so charming. I didn't use the bar as I arrived late, but looking at it in the morning, it looked just the perfect place to relax with a beer. And great outdoor terrace too. Staff were amazingly helpful, friendly and polite. Breakfast was amazing! Highly recommend and will look to say again in the future.
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 13 sept. 2020
Thank you martin, we're so pleased you enjoyed your stay with us. We hope to see you again at the Manor. Kind regards, Kimberley

10/10 Excellent

Anna, Dorset

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel in stunning location. Friendly and helpful staff, great food, very clean, all in all ten out of ten. And I don’t say that very often.
Séjour de 1 nuit en septembre 2020
Réponse de Kimberley le 5 sept. 2020
Thank you Anna for such a lovely review.It was a pleasure to have you. We hope to see you again soon! Kind regards, Kimberley

8/10 Bien

Jackie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2020
Réponse de Kimberley le 4 sept. 2020
Thank you for your review.

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A wonderful hotel full of character with A* Staff
Terrific stay for a mid Motorbike Tour with my friends through Wales. The location is wonderful and the room was more than adequate. The hotel is beautiful inside and out and the staff service levels were brilliant. Not least of all Hannah and the gentleman on the front of house. I have to say if people are staying in the Uk going forward for breaks then frankly this would be a great example of how to do it right. Food was a solid 9/10 for dinner and a wonderful breakfast.
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 4 sept. 2020
Hi John, Thank you so much for sharing your experience of Caer Beris and in such a positive light. It was a pleasure to host you, and we do hope to see you again on another tour! Kind regards, Kimberley

8/10 Bien

Jack

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 4 sept. 2020
Thank you for your review.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a fab time. The hotel and staff have a slight air of eccentricity but in the nicest possible way. Post covid these guys are doing their absolute best to keep guests safe but ensure you still feel you're having the break you need. Food was the best and room embodied the querkyness! Loved the place and the staff. Really hope their business goes from strength to strength.
Séjour de 2 nuits en août 2020
Réponse de Kimberley le 22 août 2020
Thank you Helen for a lovely review. It was a pleasure hosting you and we hope to see you back soon! Kind regards, Kimberley

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely weekend stay
A lovely weekend stay in a beautiful setting. Staff all very friendly and helpful. We observed covid guidelines being followed such as track and trace forms being given out to non residents, plenty of hand sanitiser etc. Would certainly return.
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 14 août 2020
Thank you for such a great review. We really appreciate it and are pleased that you enjoyed your stay with us. We hope to see you again soon! Kind regards, Kimberley

10/10 Excellent

gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On night
A realy nice place lovely gardens and staff highly recommend
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 14 août 2020
Thank you Gary, it was a pleasure hosting you. We hope to see you again at the Manor. Kind regards, Kimberley

10/10 Excellent

Karly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
lovely hotel
Great rooms, lovely staff and good food
Séjour de 1 nuit en août 2020
Réponse de Kimberley le 7 août 2020
Thank you for the lovely review Karly, it was a pleasure hosting you. Kind regards, Kimberley

10/10 Excellent

stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Hotel in Beutiful Grounds
This was a last minute booking so I did not know what to expect. The hotel and grounds were wonderful. I had a very nice meal in the restaurant followed by a good nights sleep. The friendly and professional service from the staff who looked after me was excellent and made my stay.
Séjour de 1 nuit en mars 2020
Réponse de Kimberley le 7 août 2020
Thank you Stephen for taking the time to write such a great review. We hope to see you back at the Manor soon!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2020
Réponse de Kimberley le 11 mars 2020
Thank you for your review.

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic Stay
Really friendly and helpful staff. Great place for taking the dog, the owners are really dog friendly
Séjour de 1 nuit en février 2020
Réponse de Kimberley le 1 mars 2020
Thank you Sean, and what a pleasure it was having you stay with us. We appreciate the great feedback, and hope to see you all again soon. Kind regards, Kimberley

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exceptional
Absolutely loved our stay here. All the staff were so friendly and welcoming. And as for the food....WOW! We will definitely be making a return visit to experience this beautiful place and incredible service again.
Séjour de 1 nuit en février 2020
Réponse de Caer Beris Manor le 24 févr. 2020
Thank you Wayne for taking the time to write such a wonderful review. It was a pleasure having you, and we hope to see you again soon! Kind regards, Caer Beris Manor

10/10 Excellent

Susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel, great location and very helpful and friendly staff. I forgot my phone charger but they found one for me to use no problem. No food served on a Monday evening but it’s only a short walk into town. Would definitely stay there again.
Séjour de 1 nuit en février 2020
Réponse de Caer Beris le 20 févr. 2020
Dear Susan, Many thanks for a wonderful review. We're pleased you enjoyed you stay with us. We hope to see you again soon! Caer Beris