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Avis sur Comfort Suites Burlington near I-5

2.5 out of 5
Comfort Suites Burlington near I-5
500 E George Hopper Rd, Burlington, WA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 688 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 208 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 25 avis sur 1002." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023

10/10 Excellent

Tressa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Ken

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice accommodations. Good breakfast.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Dominique

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Travelling with two dogs, we had room 305. Nice, clean and roomy. Would stay here again. Highly recommend.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfort Suites Burlington is newer, clean, safe. Rooms are spacious with comfortable beds. Staff are friendly. Basic free breakfast.
Séjour de 2 nuits en mai 2024

8/10 Bien

Mathew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean friendly
Séjour de 2 nuits en mai 2024

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and staff friendly
Séjour de 3 nuits en mai 2024
Réponse de Brittany le 16 mai 2024
Dear Deborah, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Dietz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Jacky

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, clean and good amenities including breakfast
Séjour de 1 nuit en mai 2024
Réponse de Brittany le 16 mai 2024
Dear Jacky Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

6/10 Satisfaisant

Fida

Voyage en groupe
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
We asked for a lower floor room and they didn’t change the room even though we told them we had a lot of things. The room had lots of ants in the bathroom and by the tv. The elevator wasn’t working since Friday. We asked for help and no one helped. No staff asked how the stay was when we checked out. Definitely never staying there and not recommending this hotel
Séjour de 2 nuits en mai 2024

8/10 Bien

Carl

Voyage en famille avec de jeunes enfants, Voyage en famille
Great breakfast and friendly staff. We will be back. Thankyou
Séjour de 1 nuit en mai 2024
Réponse de Brittany le 16 mai 2024
Dear Carl, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Kathleen

Elevator not working. One member of our party slept in rv as he was unable to manage 3 flights of stairs
Séjour de 1 nuit en mai 2024
Réponse de Brittany le 6 mai 2024
Dear Kathleen, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Burlington near I-5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the elevator. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, BrittanyComfort Suites Burlington near I-5

6/10 Satisfaisant

Eric

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was great, but lacked curtains to block light. My room faces a FedEx facility with large, bright exterior lighting. Lacking curtains meant high light levels throughout the night. I've never seen a hotel that lacked usable curtains. Very frustrating!
Séjour de 1 nuit en mai 2024
Réponse de Brittany le 6 mai 2024
Dear Eric, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Burlington near I-5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the lack of curtains. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Tammy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room size was great! The bed was comfortable, it was very quiet. Honestly the only reason it didn't have a full five stars is that the pool was down the day that I got there, and that was the reason I booked this place was so I could hang out in the pool for a couple days. I did get to go in in the second day so that was great! Everything was very clean, great water pressure.
Séjour de 2 nuits en mai 2024
Réponse de Brittany le 6 mai 2024
Dear Tammy, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Burlington near I-5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the pool. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, BrittanyComfort Suites Burlington near I-5

2/10 Horrible

Jason

Les points faibles : Personnel et service
Staff was horrible very hostile and combative
Séjour de 2 nuits en avril 2024

8/10 Bien

Bonnie

Les points forts : Propreté, personnel et service, équipements
It was convenient to the 🌷 gardens .
Séjour de 1 nuit en avril 2024

10/10 Excellent

Christina

Séjour de 1 nuit en avril 2024

8/10 Bien

Erik

Les points forts : Infrastructures et conditions de l’hébergement
Room size is good with families and nice to see bathroom with 2 sinks. Mostly was quiet except you do hear the trains coming at all hours of the day and night. Breakfast was good. The pool was small nice for young kids. No hot tube A little disappointed. overall nice location
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 1 mai 2024
Dear Erik, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Akiko, Seattle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

GALINA

Voyage en famille
Very clean spacious room.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 28 avr. 2024
Dear Galina, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly, rooms very spacious and clean. It was a great stay@
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 28 avr. 2024
Dear Kathleen, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff member who checked me in was polite and friendly. Refreshing after a long drive. Nice touch with heated fireplace in lobby (rainy out). The rain style shower head was nice and comfy room. Really cool they have a lift chair for the pool. A very well done ADA property. The breakfast has a lot of options for dietary needs. Will stay again. Thanks!
Séjour de 2 nuits en avril 2024
Réponse de Brittany le 28 avr. 2024
Dear Lisa, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Sarah

Voyage en couple
What a great hotel! 12/10 for cleanliness! The rooms are huge and well equipped. I was very impressed.
Séjour de 5 nuits en avril 2024
Réponse de Brittany le 28 avr. 2024
Dear Sarah, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Gregorio

Séjour de 1 nuit en avril 2024

10/10 Excellent

BLANCA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love this hotel because is Super quiet, exceptional cleanliness, very friendly staff. Something happened at breakfast close to finishing time. What didn't I like? some rude customers, who give bad stars for their impatient A customer complained because there were no sausages and yogurt. someone from the staff kindly He explained that they were short staffed. He responded rudely to the person serving, it only took her approximately 7 minutes to refill the sausages. Those of us who travel a lot know that all the hotels close to the end of breakfast no longer refill, only the main course. Thank you for your attention and kindness. Keep in that way
Séjour de 3 nuits en avril 2024
Réponse de Brittany le 28 avr. 2024
Dear Blanca, Thank you for taking the time to comment regarding your recent stay at Comfort Suites Burlington near I-5. Your feedback about the breakfast is important to us and thank you for your understanding. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024

8/10 Bien

Paulette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Air conditioning/ heater wakes you up sounding like a helicopter,, loud if room over pool. Great breakfast, clean rooms and close to shopping
Séjour de 2 nuits en avril 2024

8/10 Bien

sylvia

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
easy check in, clean rooms
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 25 avr. 2024
Dear Sylvia, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Jonathan, Poulsbo

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent. Very clean. Comfortable beds. Excellent breakfast. The only thing they could improve was the block-out curtains. Nice people.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 25 avr. 2024
Dear Jonathan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Burlington near I-5. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with lack of blackout curtains. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Naomi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool for grandkids!
Séjour de 1 nuit en mars 2024
Réponse de Brittany le 25 avr. 2024
Dear Naomi, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Warren

Séjour de 2 nuits en avril 2024

10/10 Excellent

Viviana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Fnu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stayed in . Excellent
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 21 avr. 2024
Dear Fnu, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

David

Séjour de 1 nuit en avril 2024

8/10 Bien

Anna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only a quick drive to La Conner and the Tulip farms. Good restaurants nearby. Very easy to locate. Staff was nice and had everything we needed. Pool area worked well for the teens and we used the gym. Equipment was clean. There’s only two machines though. They had cookies for us at check in and everything was seamless.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 15 avr. 2024
Dear Anna, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Edward

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking was limited when i came but it was workable
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 13 avr. 2024
Dear Edward, Thank you for taking the time to comment regarding your recent stay at Comfort Suites Burlington near I-5. Your feedback about the parking is important to us. unfortunately when the hotel is fully booked parking is hard for everyone. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Jan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location & pet friendly. We had requested a ground floor room but we on the 3rd floor in a connecting room next to the housekeeping room. It was very noisy. I would not stay in a connecting room again.
Séjour de 4 nuits en avril 2024
Réponse de Brittany le 13 avr. 2024
Dear Jan, Thank you for taking the time to comment regarding your recent stay at Comfort Suites Burlington near I-5. Your feedback about room mix up is important to us. Sometimes the first floor is unavailable. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

heidi

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well maintained property. Spacious room, very comfortable bed. Pleasant stay.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 13 avr. 2024
Dear Heidi, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean hotel, all areas. Breakfast buffet was excellent. Would definitely recommend this property and will stay again if I’m in the area
Séjour de 2 nuits en avril 2024
Réponse de Brittany le 12 avr. 2024
Dear Deborah, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

2/10 Horrible

Adam

Séjour de 1 nuit en avril 2024

8/10 Bien

Alexandra

Séjour de 2 nuits en avril 2024

10/10 Excellent

Roberto

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here! At first we got a room which was clean; however, we discovered red spots that looked like blood in one of the walls. We went to the front desk and reported it and they switched us to another room immediately. When we checked out the next morning they kept us informed and let us know that what was in the room was actually nail polish from the previous person that stayed there. Customer service was great and they made sure everything got taken care of. Would definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 12 avr. 2024
Dear Roberto, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet clean friendly nice rooms great breakfast
Séjour de 2 nuits en avril 2024
Réponse de Brittany le 12 avr. 2024
Dear Richard, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

Jenny

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the location, the price, and the comfort.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 8 avr. 2024
Dear Jenny, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

zenaida

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a perfect place to stay and with good breakfast served.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 8 avr. 2024
Dear Zenaida, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

10/10 Excellent

edelbertha, kennewick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I stayed in the family suite and it was perfect for our family of 6. The pillows were very comfortable. The kids loved the pool.
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 7 avr. 2024
Dear Edelbertha, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Erica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No review this time
Séjour de 1 nuit en février 2024

4/10 Médiocre

JOSE DE JESUS

Séjour de 1 nuit en avril 2024

10/10 Excellent

Gabriel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds are comfortable! Nice staff ! WiFi works great! Great breakfast! Perfect for families
Séjour de 2 nuits en mars 2024
Réponse de Brittany le 4 avr. 2024
Dear Gabriel, Thank you for your comments regarding your recent stay at Comfort Suites Burlington near I-5. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon! Sincerely, BrittanyComfort Suites Burlington near I-5

8/10 Bien

Tony

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
free breakfast was great. its clean overall. Only issue is with the curtains that cannot be fully closed which makes the room super bright at night and makes falling sleep difficult
Séjour de 1 nuit en mars 2024
Réponse de Brittany le 4 avr. 2024
Dear Tony, Thank you for taking the time to comment regarding your recent stay at Comfort Suites Burlington near I-5. Your feedback about the non closing curtains is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, BrittanyComfort Suites Burlington near I-5