Piscine couverte, chaises longues

Avis sur Days Inn by Wyndham Calgary Airport

2 out of 5
Days Inn by Wyndham Calgary Airport
2799 Sunridge Way NE, Barlow Trail & 16th Ave N, Calgary, AB

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 540 avis sur 1330." "
Note des voyageurs de 8 (Bien), d’après 420 avis sur 1330." "
Note des voyageurs de 6 (Satisfaisant), d’après 196 avis sur 1330." "
Note des voyageurs de 4 (Médiocre), d’après 95 avis sur 1330." "
Note des voyageurs de 2 (Horrible), d’après 79 avis sur 1330." "

8,0/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Luc, Sherbrooke

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that your experience was not bad overall.We strive to provide exceptional service to all our guests, and we'd love to hear more about how we can improve to make your next stay even better. Your feedback is invaluable to us as we work towards enhancing our guests' experiences.If there are any specific areas where you think we could improve or if you have any suggestions, please feel free to share them with us.We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards

10/10 Excellent

Marie, Bolton-Est

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'ai le plus aimé les glissades d'eau dans la piscine et votre chambre était très bien
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your perfect rating and for sharing your feedback with us. We're delighted to hear that you enjoyed the water slides in the pool and found our rooms to be very good.Providing enjoyable amenities and comfortable accommodations for our guests is important to us, and we're thrilled that we could meet your expectations.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

2/10 Horrible

Camille

Séjour de 2 nuits en février 2024

10/10 Excellent

Gaston

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
super good
Séjour de 8 nuits en janvier 2024
Réponse de Guest Services le 7 févr. 2024
Thank you for your feedback! We're thrilled to hear that you had a super good experience during your recent stay with us.Your positive comments mean a lot to us, and we're delighted that you enjoyed your time here. We strive to provide exceptional service and a comfortable environment for all our guests.If you have any further feedback or if there's anything specific that made your stay memorable, please don't hesitate to share. We value your input and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,

10/10 Excellent

Jean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hôtel près de l’aérogare
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 26 oct. 2023
Dear Guest,Thank you for your wonderful 5/5 review and for taking the time to share your positive feedback. We're thrilled to hear that you had an excellent experience at our hotel and found our location near the terminal convenient.We aim to provide top-notch service and comfort to our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future and continuing to provide you with an outstanding experience.Warm regards,

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-
Séjour de 1 nuit en septembre 2023
Réponse de Guest Services le 3 oct. 2023
Dear Guest,Thank you for your perfect 5/5 rating! We're delighted to hear that you had an excellent experience during your stay.If you have any specific feedback or preferences for your next visit, please feel free to share. We look forward to welcoming you back in the future and providing you with another outstanding stay.Warm regards,

8/10 Bien

Francois

Les points forts : Confort de la chambre
Tres bien
Bien apprécier
Séjour de 4 nuits en août 2023

8/10 Bien

July

Voyage en famille
Les points forts : Équipements
Perfect for a night on the road
Séjour de 1 nuit en août 2023
Réponse de Guest services le 3 août 2023
We appreciate your feedback,Thank you for staying with us!

10/10 Excellent

Zoel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All OK
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services le 1 août 2023
Thank you for your feedback and your perfect rating regarding your recent stay at our hotel. We greatly appreciate your review and are thrilled to hear that you had a fantastic experience.We're delighted that everything met your expectations and that you had an enjoyable and problem-free stay with us.Thank you for choosing our hotel. Your support is important to us, and we can't wait to host you again for another wonderful stay.

10/10 Excellent

Jean-Sébastien

Séjour de 1 nuit en juillet 2023
Réponse de Soham le 29 juil. 2023
Dear Jean-Sébastien,Thank you for sharing your wonderful review with us! We are absolutely thrilled to receive a perfect rating of 10 out of 10 from you.We're delighted to know that you had a fantastic stay with us. Our team works hard to ensure that our guests have a memorable and enjoyable experience, and it's always rewarding to receive such positive feedback.If there was anything specific that made your stay exceptional or any particular aspect you loved, we would be delighted to hear more about it. Your insights will help us continue providing top-notch service and making every guest's stay as wonderful as yours.Should your future travels bring you back to this area, we would be honored to have the opportunity to welcome you back and we can assist you with any arrangements and ensure your next stay is even more remarkable.Once again, thank you for your kind words and for choosing to stay with us. We truly appreciate your support, and we look forward to creating more fond memories with you in the future.Best regards,Guest services

10/10 Excellent

Fanny

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel était vraiment gentils et serviable
Séjour de 1 nuit en juillet 2023
Réponse de Soham le 28 juil. 2023
Dear Guest,Thank you for taking the time to leave us a 5 out of 5 review! We are thrilled to hear that you had a pleasant stay with us and that you found our staff to be nice.Your positive feedback is greatly appreciated, as it motivates our team to continue providing excellent service and hospitality to all our guests. We take pride in our staff's dedication to ensuring a positive guest experience, and we're delighted that their efforts made a difference during your stay.If there's anything else you would like to share about your experience or if you have any suggestions on how we can further improve, please don't hesitate to let us know. We value guest feedback as it helps us enhance our services to meet and exceed our guests' expectations.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warmest regards,Guest Services

10/10 Excellent

Francois

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Sandrine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Une chambre fonctionnelle et propre dans un hôtel proche de l'aéroport.
Séjour de 1 nuit en juillet 2023
Réponse de Guest Services le 12 juil. 2023
Thank you for taking the time to provide feedback on your recent stay at our hotel. We greatly appreciate your review and are thrilled to hear that you had a positive experience.We're delighted to know that you found your room functional and clean. Providing a comfortable and well-maintained space for our guests is our top priority, and we're glad that we met your expectations in this regard.Additionally, we're pleased to be located near the airport, as it offers convenience for our guests who are traveling. We understand the importance of easy access to transportation hubs, and we're glad that our location suited your needs.Thank you again for your feedback and for choosing to stay with us. We value your support and hope to have the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,

8/10 Bien

Veronique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon rapport qualité-prix!
Séjour de 3 nuits en juin 2023

8/10 Bien

Yvon

Séjour de 1 nuit en juin 2023
Réponse de Guest Services le 16 juin 2023
Thank you for sharing your feedback and giving us a rating of 8 out of 10. We appreciate your comments and are glad to hear that you had a positive experience during your stay.If there are any specific details you would like to share with us about your stay or any suggestions for improvement, we would be grateful to hear them. Your feedback helps us to better understand our guests' needs and preferences, and we are always looking for ways to enhance our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for another great stay.Best regards,

8/10 Bien

Amélie

Séjour de 2 nuits en juin 2023

8/10 Bien

Camille

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2023
Réponse de Guest Services le 14 juin 2023
Dear valued guest,Thank you for sharing your feedback and giving us a rating of 4 out of 5. We appreciate your comments and are pleased to hear that you had a positive experience during your stay.Your satisfaction is important to us, and we strive to provide excellent service and amenities for our guests. We're glad that we met your expectations and that you had an overall enjoyable stay.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future for an even better experience.Best regards,

8/10 Bien

Benoit

Séjour de 1 nuit en mai 2023
Réponse de Guest Services le 14 juin 2023
Dear valued guest,Thank you for sharing your feedback and for giving us a rating of 4 out of 5. We appreciate your comments and are glad to hear that you had a positive experience during your stay.Your satisfaction is important to us, and we strive to provide excellent service and amenities for our guests. We're pleased that we met your expectations and that you had an overall enjoyable stay.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,

10/10 Excellent

Simon

Séjour de 1 nuit en janvier 2023
Réponse de Cherry le 20 mars 2023
Dear Guest,Thank you for taking the time to rate us about your experience at Days Inn by Wyndham Calgary Airport. It is always a pleasure to receive positive feedback.Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Guest Services

10/10 Excellent

Delphine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre et salle de bain très propres, personnel accueillant et serviable. Proche de toutes commodités et aéroport.
Séjour de 1 nuit en novembre 2022
Réponse de Guest Services le 20 nov. 2022
Thank you very much for sharing your feedback about your stay. Your comments are a great way to help us continuously improve upon our service. We are delighted that you enjoyed your stay and we look forward to welcoming you again soon.Sincerely,

8/10 Bien

Francois

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A
Séjour de 1 nuit en septembre 2022
Réponse de Jay le 5 oct. 2022
Dear Francois,Thank you for taking the time to rate us about your experience at Days Inn by Wyndham Calgary Airport. It is always a pleasure to receive positive feedback.

8/10 Bien

MARIE JOSÉE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé près de l’aéroport et pour la location de voiture à 9 minutes à pied de l’hôtel.
Séjour de 2 nuits en septembre 2022

8/10 Bien

ESMELIS

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

6/10 Satisfaisant

Alain

Séjour de 2 nuits en juillet 2022

8/10 Bien

Claude

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

10/10 Excellent

André

Séjour de 1 nuit en août 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with a beautiful pool area. It is near many accomodations.
Séjour de 2 nuits en août 2021

10/10 Excellent

Alexandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel had everything I needed
Séjour de 4 nuits en mai 2024

6/10 Satisfaisant

Suzie

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
In the rooms where we stayed - smoke detector was making noise and microwave was not working.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for taking the time to provide your feedback. We apologize for the issues you encountered during your stay.We regret to hear about the noise from the smoke detector and the non-functional microwave in your room. This is not the level of service we aim to provide, and we will address these maintenance issues immediately to ensure they do not occur again.Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. If there's anything else we can do to improve your experience or if you have any additional feedback, please feel free to let us know.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

8/10 Bien

Raziel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Rooms are spacious and free breakfast.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for your positive feedback and for rating your stay 4/5. We're pleased to hear that you found the rooms spacious and enjoyed the complimentary breakfast.If there are any specific areas where we can improve or if you have any additional comments or suggestions, please feel free to share. Your feedback is important to us as we strive to enhance our guests' experiences.We look forward to welcoming you back in the future for an even more enjoyable stay.Warm regards,

6/10 Satisfaisant

Grace

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Infrastructures et conditions de l’hébergement
No free shuttle service unless we booked directly with hotel instead of your booking service
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that you were disappointed with the absence of a free shuttle service unless booked directly with the hotel.We apologize for any inconvenience this may have caused. While we do offer shuttle services, we understand the importance of transparent communication regarding their availability and booking requirements. Your comments will be shared with our team to ensure clarity in our offerings.If there are any other aspects of your stay that you feel could be improved or if you have any further suggestions, please do not hesitate to let us know. Your feedback is important to us as we continuously strive to enhance our guests' experiences.We appreciate your patronage and hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,

8/10 Bien

Wynter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay, good price!
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a good stay and found the price to be reasonable.If there are any specific areas where we can improve or if you have any suggestions for how we can enhance your experience for your next visit, please feel free to let us know. Your feedback is important to us as we strive to provide the best possible service to our guests.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

2/10 Horrible

Kirandeep

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
hairs under the bedsheet. uncleaned floor and smelly.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,We were deeply disappointed to learn about the cleanliness issues you encountered during your recent stay. Your comfort and satisfaction are of utmost importance to us, and we sincerely apologize for falling short of your expectations.Rest assured, we are taking immediate steps to address the issues you've highlighted. Our housekeeping team is being retrained to ensure such oversights do not occur in the future. Your feedback is invaluable, and we're committed to making necessary improvements.Thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back for a much-improved experience during your next visit.Warm regards,

10/10 Excellent

scott david

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check-in good location.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an enjoyable experience with us, appreciating our easy check-in process and convenient location.Your satisfaction is our priority, and we're pleased to know that we met your expectations in these aspects. If you have any further comments or suggestions for improvement, please feel free to let us know.We look forward to welcoming you back for another pleasant stay in the future.Warm regards,

10/10 Excellent

M.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Comfortable bed
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,We greatly appreciate your feedback regarding your recent stay. We're pleased to hear that you found the bed comfortable, as ensuring our guests' comfort is our top priority.If you have any further comments or suggestions for how we can continue to improve our services, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future.Warm regards,

10/10 Excellent

Cyber

Voyage en groupe
Good
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience during your recent stay.If there's anything specific that made your stay enjoyable or if you have any suggestions for how we can continue to provide excellent service, please feel free to let us know. We always appreciate hearing from our guests.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,

10/10 Excellent

Terrance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Marilynne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was great
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 20 mai 2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 Bien

Hannah

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The bathroom floor was oily it was like someone used lemon pledge to clean it
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 22 mai 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the cleanliness of the bathroom floor. This is certainly not the standard of cleanliness we aim to uphold, and we regret any discomfort it may have caused during your stay.Rest assured, we will address this issue with our housekeeping team immediately to ensure that proper cleaning procedures are followed to prevent such occurrences in the future.If there are any other concerns or feedback you would like to share, please do not hesitate to reach out to us. We value your input and strive to provide all our guests with a pleasant and comfortable stay.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 20 mai 2024
Dear Guest,Thank you for your perfect rating and for highlighting our staff! We're thrilled to hear that our team contributed to your excellent experience.If there's anything specific about our staff's service that stood out to you, or if you have any additional feedback, please feel free to share. Your input helps us continue to provide top-notch service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

8/10 Bien

Dylan & Sam

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Overall a good stay! Most of the staff were very friendly. I didn’t love the layout of the hotel but can’t really change the building so shouldn’t complain.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 20 mai 2024
Dear Guest,Thank you for your feedback and for rating your stay with us 4/5. We're glad to hear that overall you had a good stay and that most of our staff were very friendly.We appreciate your understanding regarding the layout of the hotel. While we can't change the building's structure, we are always looking for ways to improve our guests' experience within the existing space.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,

4/10 Médiocre

Sofia

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed one night in this hotel because we wanted to be closer to the airport to go home. We regretted it. Front desk was alright, they did their job. Nothing fancy. Then we went to the room, it was stuffy, the sink counter was clearly going to fall down any minute, the pictures on the walls were damaged as well as the mirror's frame and the shower floor was very stained, who knows with what. We opened the curtains and the "view" was just a wall which made the room super dark too. We decided to give the pool a chance, there were no towels left, it was freezing cold. Our kids were really looking forward to get in but it was unbearable for them. The bed was fine but we booked a king and a pullout couch and they didn't even leave linens to make the bed. By that time we were so tired to call reception we all slept on the king bed... Breakfast was yummy but they only had one staff who obviously needed help with the rush. She was the only member of staff who smiled at us. There was no coffee, no plates and no cutlery when we arrived. Only paper plates and bamboo cutlery which is fine but not what we were expecting. The best way to be green is to not use single use plates and cutlery. We gave our kids a quick rinse in the sink before leaving because we were nervous to step in the stained shower. Needless to say, we won't stay in this hotel again...
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 19 mai 2024
Dear Guest,Thank you for taking the time to provide your detailed feedback. We sincerely apologize for the numerous issues you encountered during your stay. Your experience clearly did not meet the standards we strive to maintain, and we regret any inconvenience this caused you and your family.We appreciate your acknowledgment of the front desk staff's service. However, we are sorry to hear about the problems with your room. The condition of the sink counter, wall decorations, and stained shower floor are unacceptable, and we will address these maintenance issues immediately.Regarding the pullout couch, we want to clarify that it is our standard practice to have the sofa bed already made up with linens and a blanket. We're glad you found the breakfast enjoyable, though we regret the lack of sufficient staff, coffee, plates, and cutlery. We appreciate your feedback on our efforts to be environmentally friendly, and we will strive to improve the overall breakfast experience while maintaining our green initiatives.Thank you again for bringing these matters to our attention. We hope you might consider giving us another opportunity in the future to provide a much-improved experience.Warm regards,

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overnight stay for a missed connection - this place was convenient and reasonably priced. But anything around is not very close to the airport. Uber about $20 US each way. Staff was efficient and helpful in arranging a late checkout due our evening departure. Breakfast was below average but the pool & jacuzzi area with water slide for the kids looked nice…
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 18 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us during your missed connection. We're pleased to hear that you found our hotel convenient and reasonably priced for your overnight stay.We apologize for any inconvenience regarding the distance from the airport. We understand the importance of convenient transportation options, and we appreciate your feedback regarding Uber costs.It's great to hear that our staff was efficient and helpful in arranging a late checkout to accommodate your evening departure.We're sorry to hear that the breakfast did not meet your expectations. Your feedback is important to us, and we will review our breakfast offerings to ensure a better experience for our guests in the future.We're glad you enjoyed the pool, jacuzzi, and water slide area for the kids. We hope this added some enjoyment to your stay.If there are any other aspects of your stay that you'd like to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know.Thank you again for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Warm regards,

6/10 Satisfaisant

Mariziya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 18 mai 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We appreciate your rating of 3/5.We're glad to hear that you found our hotel suitable for your needs during your stay. However, we apologize for any aspects of your experience that did not meet your expectations.If there are specific areas where you think we could improve or if there are any concerns you'd like to address, please feel free to share them with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back on your next visit!Warm regards,

8/10 Bien

Ashley

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shower is either way too hot or way too cold and breakfast is mediocre but everything else was good quality for the price! cool pancake machine too
Séjour de 5 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your feedback and for rating your stay with us. We're glad to hear that you found our hotel to be of good quality for the price and enjoyed the pancake machine!We apologize for the issues with the shower temperature and the breakfast quality. Your comments have been noted, and we will address these concerns to improve our guests' experience.We appreciate your input and hope to welcome you back for an even better stay in the future.Warm regards,

10/10 Excellent

JP

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, good breakfast complimentary cookies at the front desk was nice touch.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed our friendly staff, good breakfast, and complimentary cookies at the front desk. It's great to know that these touches made your stay more enjoyable.We look forward to welcoming you back soon!Warm regards,

8/10 Bien

Isabela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 17 mai 2024
Dear Guest,Thank you for your rating of 4/5. We're glad to hear that you had a positive experience during your stay with us.If there are any specific aspects of your stay that you particularly enjoyed or if there are areas where you think we could improve, please feel free to share your thoughts with us. Your feedback is invaluable as we strive to enhance our guests' experiences.We hope to welcome you back for an even better stay in the future!Warm regards,

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your rating of 4/5 and for sharing your feedback. We're pleased to hear that you had a good stay overall.If there are any specific aspects of your experience that you think we could improve upon or if there's anything else you'd like to share, please feel free to let us know. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We hope to welcome you back for another enjoyable stay in the future!Warm regards,

10/10 Excellent

Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good.
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 15 mai 2024
Dear Guest,Thank you for your perfect rating and for choosing to stay with us. We're pleased to hear that you had a good experience during your time here.If there are any specific aspects of your stay that you particularly enjoyed or if there are any areas where you think we could improve, please feel free to share your thoughts with us. Your feedback helps us ensure that we continue to provide excellent service to all our guests.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,