Vue sur la ville depuis l’hébergement

Avis sur Little National Hotel Canberra

4 out of 5
Little National Hotel Canberra
21 National Circuit, Barton, ACT

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 613 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 259 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Chad

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Jake le 25 mai 2024
Hi Chad,Thank you for taking the time to leave this feedback, it is of such value to us. I am sorry to see that your stay did not quite meet expectations. Please do not hesitate to call us at +612 6185 1988 or, email at Canberra@littlenationalhotel.com.au, should you wish to provide any further insights concerning your stay. If you appreciated our high level of service, but the Little National room was not suitable for your needs, I would highly recommend our sister properties Hotel Realm, Burbury Hotel and, The Brassey Hotel, for your next trip to Canberra. Kind regards, Jake Guest Services

4/10 Médiocre

Paris

Séjour de 1 nuit en avril 2024
Réponse de Jake le 18 mai 2024
Hi Paris, Thank you for taking the time to leave us this feedback. It is of such value to us. I am sorry to see that your stay did not quite meet expectations. Please feel free to call us at +612 6185 1988 or, email canberra@littlenationalhotel.com.au, should you wish to elaborate further. Kind regards, Jake

10/10 Excellent

Simon, Mosman

Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 19 avr. 2024
Hi Simon,Thank you for your review. We hope to be able to welcome you back again in the future.Regards

10/10 Excellent

Dayu

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in, the reception was aware I was checking in late at night and they were accommodating. Cute, modern,and nice little hotel.
Séjour de 1 nuit en avril 2024
Réponse de Kathryn le 8 avr. 2024
Hi DayuThanks for the great review of your recent little stay. We look forward to welcoming you back again soon.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Guest Services le 31 mars 2024
Hi Jennifer,Thank you for your great feedback. Hope we can welcome you back again.Regards,Guest Services

4/10 Médiocre

Andrew, Cooma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked the hotel via Expedia. The hotel itself and the rooms were good, however, they put us in a room which overlooked the construction site and at 7am on Saturday morning the machines and workers started (which is fine) except there was no prior notice. I also asked one of the staff if there were vacant rooms on the internal side of the hotel and they said there was. In this instance I feel to look after your guests the room placement needs to be considered. We were looking forward to a relaxing morning and a Saturday sleep in whilst on a mini break but got none of this. It was better to get in the car and head home.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 31 mars 2024
Hi Andrew,Thank you for your great feedback, we are sorry to hear that you did not enjoy your stay. Apologise for any inconvenience it causes. Hope we can welcome you back again.Regards,Guest Services

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The 6th floor lounge was excellent!
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 31 mars 2024
Hi Greg,Thank you for your great feedback, we are glad to hear that you enjoyed the lounge. Hope we can welcome you back again.Regards,Guest Services

8/10 Bien

bernard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was a construction site next door so was a bit noisy in the early morning and traffic was heavy.
Séjour de 2 nuits en mars 2024
Réponse de Jake le 16 mars 2024
Hi Bernard, Thank you for your feedback. We do understand that the construction can at times be inconvenient. Please email canberra@littlenationalhotel.com.au or call +612 6185 1988 if you would like to provide further comment. We look forward to having you again with us next time.

8/10 Bien

Rolf Günther

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly !
Séjour de 1 nuit en mars 2024
Réponse de Jake le 16 mars 2024
Hi Rolf, Thank you for taking the time to provide this feedback, it is greatly appreciated. I am so glad you found our staff to be friendly and effective, it is something we take great pride in. We look forward to welcoming you back for your next stay.

10/10 Excellent

Erik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels
One of the best hotels I ever stayed in. Cared for every little detail in the room and the wonderful library where you can work from.
Séjour de 1 nuit en février 2024
Réponse de Jake le 9 mars 2024
Hi Erik, Thank you so much for your positive feedback, it is of such value to us! I look forward to welcoming you back to Little National for your next trip to Canberra.

10/10 Excellent

Angela

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great “Little” Hotel
Great hotel, located in a good spot. Very clean, great staff and very comfortable, I’ll definitely stay there again
Séjour de 1 nuit en février 2024
Réponse de Jake le 9 mars 2024
Hi Angela, Thank you so much for your positive feedback, it is of such value to us. I look forward to welcoming you back to Little National for your next trip to Canberra!

8/10 Bien

Sarah

Séjour de 1 nuit en février 2024
Réponse de Jake le 9 févr. 2024
Hi Sarah, Thank you for your positive feedback, it is of such value to us! Should there be anything you believe we might do to improve our guest experience, please don't hesitate to call or email us. Otherwise, I look forward to welcoming you back to LN on your next trip to Canberra!

10/10 Excellent

JACK

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 31 mars 2024
Hi Jack,Thank you for your great feedback. Hope we can welcome you back again.Regards,Guest Services

8/10 Bien

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the library and lounge areas. Great block out blinds. Staff helpful
Séjour de 1 nuit en janvier 2024
Réponse de Jake le 30 janv. 2024
Hi Catherine, Thank you so much for your positive feedback! I look forward to welcoming you back to Little National for your next stay in Canberra.Regards, Guest Services

10/10 Excellent

Douglas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The tea pot, and mostly the very comfortable bed. And again the service was top notch.
Séjour de 2 nuits en janvier 2024
Réponse de Jake le 30 janv. 2024
Hi Douglas,Thank you so much for your positive feedback! I look forward to welcoming you back to Little National for your next stay in Canberra.Regards, Guest Services

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Jake le 30 janv. 2024
Hi Megan, Thank you so much for your positive feedback! I look forward to welcoming you back to Little National for your next stay in Canberra.Regards, Guest Services

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Greta stay
Great property, convenient location, amazing beds!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Bengt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Urban contemporary. Wonderful.
Séjour de 2 nuits en janvier 2024
Réponse de Guests Services le 27 janv. 2024
Hi Bengt,Thank you for taking a moment to share your experience. We hope you will be able to visit again in the future.Regards

10/10 Excellent

Gillian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are small but all you need. I like this idea of having common areas where you can sit and chat or work. Make sure you reserve parking because it might be tricky otherwise.
Séjour de 4 nuits en janvier 2024
Réponse de Guest Services le 27 janv. 2024
Hi Gillian, yes our rooms are a 'Little' Luxury. Parking cannot be reserved in advance however we have plenty of options if the guest car park is full.

10/10 Excellent

Lesley

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 27 janv. 2024
Hi Lesley,Thank you for taking the time to review.We hope you will visit us again soon.

10/10 Excellent

Alan, Alice Springs

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 21 janv. 2024
Hi Alan,Thank you so much for your review, hope we can welcome you back again. Regards, Guest Services

8/10 Bien

Susan, YASS

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 21 janv. 2024
Hi Susan,Thank you so much for your review, hope we can welcome you back again. Regards, Guest Services

10/10 Excellent

Kelei

Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 21 janv. 2024
Hi KeleiThank you so much for your review, hope we can welcome you back again. Regards, Guest Services

10/10 Excellent

Philippa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 21 janv. 2024
Hi Philippa,Thank you so much for your review, hope we can welcome you back again. Regards, Guest Services

10/10 Excellent

Ivana

Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 21 janv. 2024
Hi Ivana,Thank you so much for your review, hope we can welcome you back again. Regards, Guest Services

10/10 Excellent

Duc Cuong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location. Very clean and nice rooms. Easy walks around. Convenient and quiet area.
Séjour de 1 nuit en janvier 2024
Réponse de Guest Services le 9 janv. 2024
Hi Duc Cuong,Thanks for the great feedback regarding your recent stay at Little National Hotel Canberra. Looking forward to welcoming you back in the near future.Warm regardsGuest Services

10/10 Excellent

martha, Takoma Park

Séjour de 2 nuits en janvier 2024
Réponse de Guest Services le 27 janv. 2024
Hi Martha,Thank you for your reveiw.We hope you will come back and visit us again soon.Regards Guest Services

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room upgrade very welcome. Professional staff.
Séjour de 1 nuit en décembre 2023
Réponse de Guest services le 30 déc. 2023
Hi David,Thank you for your review.Hope we can welcome you back again.Regards,Guest Services

8/10 Bien

Charlotte

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
I used to enjoy the minimalist chicness but it has lost a bit of its sheen. Room felt a little tired and hotel vibe was just a bit dead. Doesn’t help that it sits next to a construction site pit at the moment. It’s still decent value for money and a good location work wise. Also appreciate that they bring deliveries up to your room.
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 30 déc. 2023
Hi Charlotte,Thank you for your review.Hope we can welcome you back again.Regards,Guest Services

6/10 Satisfaisant

TAKEO

Séjour de 1 nuit en décembre 2023
Réponse de Guest services le 30 déc. 2023
Hi TAKEO,Thank you for your review.Hope we can welcome you back again.Regards,Guest Services

10/10 Excellent

Elisabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All rooms were so lovely. A beautiful work library, an extremely comfortable relaxing lounge. Furniture and fittings were substantial. Clean and elegant design.
Séjour de 2 nuits en décembre 2023
Réponse de Michelle - Guest Services le 18 déc. 2023
Dear Elisabeth,Thank you for your feedback on your recent experience. We take pride in providing a clean and comfortable space for our guests so our team appreciates that you noticed. We look forward to seeing you again in the future.

2/10 Horrible

SAMUEL

Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 10 janv. 2024
Hi Samuel,Thank you for your review, hope to welcome you back again.Regards,Guest Services

10/10 Excellent

ROBSON

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent service
it was fantastic
Séjour de 2 nuits en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Robson,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Christina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Christina,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Jake le 9 mars 2024
Hi Richard, Thank you so much for your positive feedback, it is of such value to us. I look forward to welcoming you back to Little National for your next trip to Canberra

10/10 Excellent

Ella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Ella,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Ian,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Patrick

Les points forts : Personnel et service et équipements
Great location. Awesome staff. Easy check in. Awaesome parking. Very Quiet. Great rooms but slight details need attention for a hotel of this level. -Stain on carpet in hallway. - Slight mould on tiles in shower. - Edge of bathroom mirror deteriorating. - Grime on toilet hinges. - Bed canopy unscrewed from wall/ceiling
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Patrick,Thank you so much for your review, we had addressed those issues with our Housekeeping team. I am glad you had a good stay, and sorry for the inconveniences. Hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Eddie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Eddie,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Catherine

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Loved the library!
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 16 déc. 2023
Hi Catherine,Thank you so much for your review, hope we can welcome you back soon.Regards,Guest Services

10/10 Excellent

Douglas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the little surprise touches were great
Séjour de 1 nuit en novembre 2023
Réponse de Guest Services le 10 nov. 2023
Hi Douglas,Thank you for your review.Hope we can welcome you back again.Regards,Guest Services

8/10 Bien

Clive

Voyage en couple
Les points forts : Propreté et personnel et service
loved the clean comfy bed Didn't love that the lights went out 3 times A problem with the electrics??
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 10 nov. 2023
Hi CliveThank you for your review. Our maintenance team had been informed about the electricity issues, sorry for the inconvenience during your stay. Thank you again for your stay and hope we can welcome you back again.Regards,Guest Services

10/10 Excellent

David

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Friendly and professional staff. Modern hotel, great value We shall return
Séjour de 1 nuit en octobre 2023
Réponse de Guest services le 31 oct. 2023
Hi David.Thank you for your response. We pride ourselves on our customer service. We're glad you enjoyed Little National Canberra and we cant wait to welcome you back soon.

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The accessible room was rather far from the lift, the bed itself had a base that stretched out notably further from the mattress which would be an issue for wheelchair transfers for those with no mobility and just getting in bed for those with low mobility like myself, and we needed to explicitly request standard accessible room amenities, a shower chair in particular.
Séjour de 4 nuits en octobre 2023
Réponse de Guest services le 31 oct. 2023
Hi Rachael,Thank you for your review. Please accept our sincerest apologies regarding the issues you experienced. I have forwarded this to senior management. The shower chair should have been in the room already, so for this we also apologise. We hope to see you again, and that your next and all future stays with us meet your expectations.

10/10 Excellent

Meg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely quiet stay with comfy beds, excellent amenities and super close to plenty of dining options.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi Meg,Thank you for your lovely review. I am glad that you love the bed, they are really soft and comfy.I hope to be able to welcome you back again soon. Regards,Guest Services

10/10 Excellent

reynold

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi Reynold,Thank you for taking the time to review.I hope to be able to welcome you back again soon. Regards,Guest Services

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recomendo
Hotel excelente com atendimento impecável.
Séjour de 8 nuits en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi,Thank you for taking the time to review.I hope to be able to welcome you back again soon. Regards,Guest Services

8/10 Bien

RJ

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Excellent place to stay
Excellent and service minded hotel in Canberra with quirky rooms but nice lounge and library.
Séjour de 3 nuits en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi RJ,Thank you for taking the time to review. I am glad that you like the lounge and library, they are really comfy and convenient. I hope to be able to welcome you back again soon. Regards,Guest Services

10/10 Excellent

Branden

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Classy and yet mostly self-serve. Staff helpful. A bit of local construction and in the dead centre of the parliamentary zone. Quiet. Convenient if you grab an Uber or a scooter - great if you have a car. Very comfortable.
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi Branden,Thank you for taking the time to review.In front of the main door we have some bicycles for renting, that will be another good choice!Thank you again for staying with us, I hope to be able to welcome you back again soon. Regards,Guest Services

10/10 Excellent

Donna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 28 oct. 2023
Hi Donna,Thank you for taking the time to review.I hope to be able to welcome you back again soon. Regards,Guest Services