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Avis sur Holiday Inn Goa Candolim, an IHG Hotel

5 out of 5
Holiday Inn Goa Candolim, an IHG Hotel
Survey No. 52/5 and 52/8, Bardez, Candolim, Goa

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 31." "

9,2/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Phillip, Abbeywood

Voyage en famille
Les points forts : Personnel et service et équipements
Overall very good, staff were very attentive. Pool out of use for last week of stay and we were moved from room due to air conditioning fault. Which caused a mix up with our bill on checking out. Would return next time.
Séjour de 13 nuits en avril 2024
Réponse de Team Holiday Inn Goa Candolim le 22 avr. 2024
Dear Guest, Thank you for your rating, every review is important to us. However, we regret you had to face this issue, we are working on making your experience better. Hope to see you again. Regards,Team Holiday Inn Goa Candolim

10/10 Excellent

Praneet

Séjour de 3 nuits en février 2024
Réponse de Team Holiday Inn Goa Candolim le 26 mars 2024
Dear Guest, Thank you for giving us the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

6/10 Satisfaisant

ANTHONY

Les points faibles : Personnel et service et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Team Holiday Inn Goa Candolim le 22 févr. 2024
Dear Guest, Thank you for giving us the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Sorab

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What an amazing hotel. From the checkin to checkout we would like to thank everyone from All department. We are sorry for not remembering everyone’s name but a few that we can remember were Aryan and suryakant, (front desk) Dilip and Sujay (house keeping) and Ashish(server). We travel around the world and we will give this place a five star but our request from the hotel is to keep us with the good reputation. God bless from our Canadian family
Séjour de 4 nuits en février 2024
Réponse de Team Holiday Inn Goa Candolim le 22 févr. 2024
Dear Guest, Thank you for giving us a the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon

8/10 Bien

Nikhila

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and helpful! I had some issues and they did their best to help me with what I needed! Really appreciated that. Clean rooms. More quiet area, nice for families. The food at the hotel was okay, but theres other great options nearby. Cabs booked through the hotel are bit expensive but if you walk a bit down the street you can find other options. Standard sunrise view rooms, you cant actually see the sunrise due to the other building blocking the sunrise/half the view. That building has the premium sunrise rooms which allow you to see the actual sunrise. Wish this was mentioned on the description when booking. But still a pretty view. Staff tried their best to accommodate but bookings were too full to switch. Appreciate the effort.
Séjour de 6 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 14 févr. 2024
Dear Guest, Thank you for giving us a the rating. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Lyndin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It a nice place to stay while on our visit to Goa
Séjour de 2 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 6 févr. 2024
Dear Lyndin, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Rahul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 3 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 6 févr. 2024
Dear Rahul, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

TONY JACOB

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome service
Séjour de 2 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 25 janv. 2024
Dear Tony, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Pamela, DORVAL

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Very courteous staff
Séjour de 4 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 15 janv. 2024
Dear Pamela, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

10/10 Excellent

Ruchika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were really nice and friendly, the complimentary meal for kids was amazing. Rooms are good and location was great too.
Séjour de 4 nuits en janvier 2024
Réponse de Team Holiday Inn Goa Candolim le 11 janv. 2024
Dear Ruchika, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you again.

8/10 Bien

Kavita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Team Holiday Inn Goa Candolim le 19 déc. 2023
Dear Kavita, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. Hope to see you soon.

4/10 Médiocre

Asif, Hornchurch

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Pretty poor service on the whole . They were not able to deliver the simple things like bring our bags to our rooms and bring it down when we were checking out although they said they would. Looked like they had a lot of newcomers working at the front end and they were poor in coordinating. Looked chaotic at times . Breakfast was average but service at the restaurant was good.
Séjour de 4 nuits en décembre 2023
Réponse de Team Holiday Inn Goa Candolim le 19 déc. 2023
Dear Asif, Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. We regret that you had to face this issue, we have escalated the issue to the concerned department. Hope to see you again.

10/10 Excellent

Sandeep

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property on its own is excellent. The staff is very courteous and provides excellent service. It is service with a smile. The whole crew in the restaurant right up to the kitchen staff makes sure that the guests enjoy their meal. The buffets for breakfast and dinner were quite extensive and at par with many 5 star hotels. Special shout out to Shubam and Vikas. I really enjoyed my week long stay here.
Séjour de 6 nuits en décembre 2023
Réponse de Team Holiday Inn Goa Candolim le 19 déc. 2023
Dear Sandeep,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

6/10 Satisfaisant

Sonal

Voyage en groupe
Les points forts : Personnel et service
Need rooms more cleaned , glasses , doors looked dirty. Breakfast had lot of options but quality was not good. Overall it wasn’t good for the price I paid.
Séjour de 2 nuits en novembre 2023
Réponse de Team Holiday Inn Goa Candolim le 5 déc. 2023
Dear Sonal,Thank you for your review, every review is crucial to us and we appreciate you taking your time the feedback. We regret that you had to face this issue, we have escalated the issue to the concerned department. Hope to see you again.

10/10 Excellent

Vinayak

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Vellancy le 13 nov. 2023
Dear guest,Thank you for your perfect review.

8/10 Bien

Narayan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A nice and clean and Disabled friendly hotel. Very friendly and always helpful staff.food is averagely good with a good choice and variety.
Séjour de 5 nuits en novembre 2023
Réponse de Vellancy le 10 nov. 2023
Dear Narayan,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

10/10 Excellent

Ken

Voyage en famille
Amazing staff that goes out of the way to deliver a great experience.
Séjour de 6 nuits en octobre 2023
Réponse de Surajit Chatterjee le 31 oct. 2023
Dear Ken,Thank you for your review, every review is crucial to us and we appreciate you taking your time for positive feedback. We are glad you enjoyed your stay with us and we were able to make your experience better. Hope to see you soon again.

10/10 Excellent

Uttara Olivia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holiday Inn was a lovely stay, everything was perfect. Staff is personable and lovely. High surcharge as it is high-end hotel, however very worth it. Local transportation is poor, and a rip off.
Séjour de 3 nuits en octobre 2023
Réponse de Holiday Inn Goa Candolim le 10 oct. 2023
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and u thank you for your kind words and the rest of our team will be thrilled once I will pass on your positive remarks!We hope to see you soon!Warm Regards,

10/10 Excellent

Nadjib

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superior to the more expensive Hyatt Centric
I was very comfortable at this hotel, and it was superior to the next hotel I traveled to, the Hyatt Centric Goa Candolim, which was approx 15% more expensive. The pool was comfortably sized and my room had a nice balcony and a view towards a green forested area. The water pressure in the shower was excellent. The minor drawbacks were the power going to generator multiple times and the shower occasionally turning cold for a brief few seconds completely unprompted.
Séjour de 2 nuits en octobre 2023
Réponse de Surajit Chatterjee. le 6 oct. 2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Surajit Chatterjee.

10/10 Excellent

Rajat

Séjour de 2 nuits en septembre 2023
Réponse de Team Holiday Inn Goa Candolim. le 17 oct. 2023
Dear Guest,Thank you for your rating! We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

8/10 Bien

jing yu

Séjour de 2 nuits en août 2023
Réponse de Team Holiday Inn Goa Candolim. le 30 août 2023
Dear Guest,Thank you for rating us! We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Maulik

Séjour de 4 nuits en juillet 2023
Réponse de Team Holiday Inn Goa Candolim. le 11 août 2023
Dear Guest,Thank you for rating us! We hope to see you again soon.Regards,

10/10 Excellent

Kapil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent customer care by the team Debashish and Selina are excellent in taking care of the customer needs
Séjour de 3 nuits en juin 2023
Réponse de Team Holiday Inn Goa Candolim. le 5 juil. 2023
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and we thank you for your kind words and the rest of our team will be thrilled once we pass on your positive remarks!We hope to see you again soon.Regards,Team Holiday Inn Goa Candolim.

8/10 Bien

GAGAN

Séjour de 2 nuits en juin 2023
Réponse de Team Holiday Inn Goa Candolim. le 20 juin 2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Team Holiday inn Goa Candolim

10/10 Excellent

Chetan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Getaway - Great Food
Needed a quick rejuvenation trip. Had an excellent time and all the arrangements were upto the mark. Facilities were good, the food requires special mention, must try their spread.
Séjour de 2 nuits en mai 2023
Réponse de Team Holiday Inn Goa Candolim. le 20 juin 2023
Dear Guest,Greetings from Holiday Inn Goa Candolim!The entire team at Holiday Inn, Goa joins me to thank you for choosing to stay with us and posting your kind feedback! I am truly delighted to have read your appreciative comments about the Hotel overall services. It is our constant endeavour to make each of our guests feel at home and not just “looked after”. I am delighted that our team went out of the way to craft a memorable experience for you. We are glad to read your appreciation for the entire team who are grateful to be mentioned on this social medium. It has been our pleasure to serve you and we want you to know that we truly value your continued relationship with us. I look forward to having the pleasure of welcoming you back again. Please feel free to reach me out if I can be of any assistance. Warm Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Raman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay
Very pleasant stay of 3 days. Excellent service, polite and friendly staff and welcoming smiles all thd time. Overall a credible experience.
Séjour de 3 nuits en décembre 2022
Réponse de Team Holiday Inn Goa Candolim. le 8 déc. 2022
Dear Guest,Guests such as yourself inspire us to exceed expectations in every way and u thank you for your kind words and the rest of our team will be thrilled once I will pass on your positive remarks!We hope to see you soon!Regards,Team Holiday Inn Goa Candolim.

10/10 Excellent

Bala

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Front office was very courteous Bartender was proactive in suggestions about drinks
Séjour de 3 nuits en juin 2022
Réponse de Holiday Inn Goa Candolim le 13 juin 2022
Dear Guest, Thank you for your kind feedback. We will ensure to share it with our team. Hope to see you again!

10/10 Excellent

VINAYAK

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent hotel and amazing service. Manisha helped us during our stay.
Séjour de 2 nuits en avril 2022
Réponse de Team Holiday Inn Goa Candolim le 9 mai 2022
Dear Vinayak, Thank you for sharing your kind feedback. We will ensure to pass your comment to Manisha. Hope to see you again, soon!

10/10 Excellent

Gourave

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2022

6/10 Satisfaisant

Kalpesh

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
It was a pleasant stay . only disappointing was slow service. Had to call n no of times for same service. Also need to improve quality of food in breakfast ..Especially the upma..
Séjour de 4 nuits en mars 2022
Réponse de Team Holiday Inn Goa Candolim le 2 avr. 2022
Dear Kalpesh, Thank you for taking the time to share your feedback with us. Glad you had a pleasant stay. However, please accept our sincere apologies for the inconvenience caused with food and service. We hope to welcome you again!