Terrasse sur le toit

Avis sur Citadines Berawa Beach Bali

4 out of 5
Citadines Berawa Beach Bali
Jalan Pemelisan Agung, Tibubeneng, Kecamatan Kuta Utara, Kabupaten Badung, Canggu

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 51 avis sur 81." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 81." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 81." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 81." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 81." "

8,8/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Thao

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great service all around!
Séjour de 2 nuits en mai 2024
Réponse de Arista le 13 mai 2024
Dear Thao,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

6/10 Satisfaisant

Harini

Voyage en groupe
Les points forts : Personnel et service et équipements
Staff were nice, however rooms are far away from reception.
Séjour de 2 nuits en mai 2024
Réponse de Arista le 6 mai 2024
Dear Arini,We appreciate your feedback and are delighted to learn that our staff provided excellent service during your stay. However, we regret any inconvenience caused by the distance of the rooms from the reception area. Your comments are valuable to Citadines Berawa Beach Bali, and we will certainly consider them as we strive to enhance our guests' experiences. Please know that your comfort and satisfaction are of utmost importance to Citadines Berawa Beach Bali, and we hope to welcome you back for an improved stay in the future. Thank you for choosing Citadines Berawa Beach Bali.Warm regards,Citadines Management

10/10 Excellent

Jake

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay!
Séjour de 4 nuits en mai 2024
Réponse de Arista le 6 mai 2024
Dear Jake,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Christa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hands down the most eco friendly/sustainable property I’ve stayed at in Bali! More hotels and properties should be doing the same. No water bottles with water refill stations throughout the hotel. Ideal for families with the rooms having kitchenettes, laundry facilities. We loved the rooftop pool and spent most of our time up there. There is a fair bit construction in the area so we asked for a quiet room away from it and they gave us one. We could hear Finn’s beach club on the weekend but the noise settled by 1am. Balcony doors are quite soundproof so overall we were able to sleep fine with the noise. Would stay here again!
Séjour de 2 nuits en avril 2024
Réponse de Arista le 29 avr. 2024
Dear Christa,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

6/10 Satisfaisant

Joseph

Les points forts : Propreté et personnel et service
Séjour de 5 nuits en mars 2024
Réponse de Arista le 4 avr. 2024
Dear Joseph,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Tenzin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Met all our needs. Great staff. Can’t say much about breakfast since I was only half awake and missed the next two days. I did notice live egg and noodle station outside on the patio that no one told me about. Hotel has a secure free parking. Bike rental from that garage next door is a plus ! Wish we had stayed here longer.
Séjour de 3 nuits en mars 2024
Réponse de Arista le 2 avr. 2024
Dear Tenzin,Thank you for sharing your experience with Citadines Berawa Beach Bali.We are pleased to hear that we were able to meet all your needs during your stay. It's wonderful to know that you found our staff to be great, and we appreciate your kind words regarding their service.However, we are glad to hear that you noticed our live egg and noodle station outside on the patio. We apologize for any oversight in informing you about this feature, and we will ensure better communication in the future.Furthermore, we are delighted that you found our hotel's secure free parking to be convenient. We appreciate your mention of the bike rental option from the garage next door, which adds to the convenience of our guests.We regret that your stay was not longer, and we hope to have the pleasure of welcoming you back for a more extended stay in the future.Warm regards,Citadines Management

10/10 Excellent

Brendan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel in the best location
Séjour de 4 nuits en mars 2024
Réponse de Arista le 22 mars 2024
Dear Brendan,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

M

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024
Réponse de Arista le 19 janv. 2024
Dear M,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Arista le 12 janv. 2024
Dear Steven,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Arista le 10 janv. 2024
Dear Nicole,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Arista le 8 janv. 2024
Dear Jeff,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Jehad

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Arista le 28 déc. 2023
Dear Jehad,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to contact us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Jehad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb
Location, Service, Front Office, Pool & Beach
Séjour de 3 nuits en décembre 2023
Réponse de Arista le 25 déc. 2023
Dear Jehad,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

2/10 Horrible

carmen bee ling

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
First and last time
First and last time at this hotel. Bad soundproof. Could hear motorbikes and loud music from the clubs distance away Bathroom was not cleaned properly before we checked in. Hair and mildew found in bathroom. Shower gel bottle was not refilled. When asked for it, we were given bar soap instead. And the tissue box was empty
Séjour de 1 nuit en décembre 2023
Réponse de Arista le 11 déc. 2023
Dear Carmen Bee Ling,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the lack of soundproofing and the cleanliness issues you encountered in your bathroom. We appreciate your feedback and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

Vivian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Suited for family
Near by restaurants and supermarket. We had a room with view and quiet. There were two swimming pools to chill about. Two bedrooms suited for family
Séjour de 2 nuits en novembre 2023
Réponse de Arista le 8 déc. 2023
Dear Vivian,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

David, North Bondi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location
Séjour de 1 nuit en novembre 2023
Réponse de Arista le 29 nov. 2023
Dear David,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

Ahmed

Séjour de 2 nuits en novembre 2023
Réponse de Arista le 19 nov. 2023
Dear Ahmed,Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Andres

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location and clean hotel.
This Hotel has two pools and a good location. Close to the beach and close walk to many restaurants.
Séjour de 4 nuits en octobre 2023
Réponse de Arista le 31 oct. 2023
Dear Andreas,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Jinhong

Séjour de 3 nuits en octobre 2023
Réponse de Arista le 31 oct. 2023
Dear Jinhong,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely place - would definitely come back
Great service, lovely rooms, and good location. What’s not it like :)
Séjour de 3 nuits en octobre 2023
Réponse de Arista le 31 oct. 2023
Dear Guest,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Arista le 31 oct. 2023
Dear Guest,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Matteo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Arista le 31 oct. 2023
Dear Matteo,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Marius

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel ist nah am Strand, die Straße ist etwas ruhiger als die meisten Straßen in Canggu und Berawa, was sehr angenehm ist. Es hat einen schönen Infinity Pool im fünften Stock, ein gut ausgestattetes Gym und vor allen Dingen phenomenal freundliches und super aufmerksames Personal. Absolut empfehlenswert!
Séjour de 7 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Marius,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

6/10 Satisfaisant

Darlene Gayle

Les points forts : Propreté, personnel et service, équipements
Overall I really liked clean my room looked. There was construction next door and it went on all day. It was hard to relax at the pool and all you hear is loud construction. Also the walls are very thin in the rooms. Whenever the room next door to me would move a furniture (grad chair on tile) I would hear it very loudly. Whenever you would readjust in bed, the floor would make the drag noises too and I’m sure it made the next room annoyed as well. You shouldn’t be able to hear furniture being moved. That such a flaw to this place. It would’ve been perfect but this issue made it hard to have a good night of sleep. I would never stay here again.
Séjour de 4 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Darlene Gayle,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the inconvenience caused by the noise. We will take necessary measures to minimize the noise disturbance in the room. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Alexander

Séjour de 4 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Alexander,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Anke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
nice
Séjour de 8 nuits en août 2023
Réponse de Arista le 31 oct. 2023
Dear Anke,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

Vijay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is good
Location is good. The beach is on a 5 min. walk, however, not so nice as in Kuta beach and also very crowded.
Séjour de 2 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Vijay,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

Dieter-Ortwin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fine
Séjour de 2 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Dieter-Ortwin,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks again.
Séjour de 9 nuits en septembre 2023
Réponse de Arista le 31 oct. 2023
Dear Peter,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Kim

Séjour de 2 nuits en août 2023
Réponse de Arista le 31 oct. 2023
Dear Kim,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

6/10 Satisfaisant

Wendi

Voyage en famille
Les points forts : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de Arista le 31 oct. 2023
Dear Wendi,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

Virna, Roma

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay. Great staff and very nice and big room. Very nice pool. Breakfast could be improved with more options. The hotel is in a quiet area a bit far from main Uluwatu beaches and nightlife. Not a single bar or restaurant near-by we always needed to grab a motorbike.
Séjour de 3 nuits en août 2023
Réponse de Arista le 31 oct. 2023
Dear Virna,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stair, great pool and bar overlooking the ocean.
Séjour de 3 nuits en août 2023
Réponse de Arista le 31 oct. 2023
Dear William,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

4/10 Médiocre

chelsea

Les points faibles : Propreté et personnel et service
Very thin walls, no bottled water, out of any bottled water or ginger ale drinks at the restaurant/room service, out of food menu items, dirty stained sheets/blankets/towels.
Séjour de 2 nuits en juillet 2023
Réponse de Arista le 31 oct. 2023
Dear Chelsea,Thank you for your kind words and for sharing your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home away from home during your time with us.We apologize for the inconvenience. Please be assured that we take this matter seriously and will address it promptly. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents.We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with.Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon!Warm regards,Citadines Management

8/10 Bien

John

Séjour de 9 nuits en juillet 2023

10/10 Excellent

Austen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location & hotel to stay in Canggu. Would highly recommend hotel at reasonable price.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Leonardo

Séjour de 10 nuits en juillet 2023

10/10 Excellent

Georgia

Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Annemarie

Voyage en couple
Les points forts : Personnel et service
Overall we enjoyed our first stay in Bali but may have been better picking a different location for initial stay. Staff were great and the hotel is lovely but needs some improvements eg towels are very worn, very limited tea/coffee and toiletries provided as per expectation of this standard accommodation
Séjour de 3 nuits en juillet 2023

10/10 Excellent

ERIXON

Séjour de 3 nuits en juillet 2023

10/10 Excellent

Alister

Séjour de 4 nuits en juillet 2023

8/10 Bien

Abdulrahman

Séjour de 2 nuits en juin 2023

10/10 Excellent

Lilian

Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Mitesh

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Great hotel, location is perfect. However the rooms weren’t as clean as I’d like them or expect. I upgraded as the standard rooms were in a closed off area and were very small. The deluxe room was the perfect size.
Séjour de 2 nuits en juin 2023

2/10 Horrible

Riley

Séjour de 2 nuits en juin 2023

8/10 Bien

Tesha

Séjour de 7 nuits en mai 2023

10/10 Excellent

Anzhelika, Brooklyn

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love to stay in this new hotel

10/10 Excellent

Robert

Séjour de 4 nuits en mai 2023

8/10 Bien

Xinying

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Very nice staff
Séjour de 2 nuits en avril 2023

10/10 Excellent

Charles

Séjour de 1 nuit en mai 2023