Bar en bord de piscine
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Avis sur Lv8 Resort Hotel

5 out of 5
Lv8 Resort Hotel
Jln.Pantai Berawa No. 100xx, Tibubeneng, Canggu, Bali

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 96 avis sur 342." "
Note des voyageurs de 8 (Bien), d’après 123 avis sur 342." "
Note des voyageurs de 6 (Satisfaisant), d’après 70 avis sur 342." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 342." "
Note des voyageurs de 2 (Horrible), d’après 20 avis sur 342." "

8,0/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

8/10 Bien

Jean Pascal

Les points forts : Propreté et personnel et service
Hôtel correcte mais pas 5 étoiles, rénovation a prévoir. piscine au bord de la mer très bien. Très bien pour le surf. Personnel super
Séjour de 6 nuits en août 2019
Réponse de agus le 7 oct. 2019
Dear Jean, Warmest greeting from LV8 Resort Hotel Canggu. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Etat de la structure vraiment pas propre. Est en train de tomber en ruine
Séjour de 5 nuits en avril 2019
Réponse de Agus le 3 mai 2019
Cher notre invité de valeur, Salutations du LV8 Resort Hotel Canggu Merci de partager vos inquiétudes et je m'excuse sincèrement pour l'expérience moins plaisante de votre visite. Soyez assurés que la question est traitée en conséquence avec le département concerné et j'espère que votre prochaine visite entraînera une amélioration considérable du service. S'il vous plaît, n'hésitez pas à me faire savoir s'il y a quelque chose dont vous pourriez avoir besoin lors de votre prochaine visite. En vous remerciant chaleureusement La gestion

8/10 Bien

Pamella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bali
Très beau séjour pour relaxer
Séjour de 2 nuits en janvier 2019
Réponse de Agus le 30 janv. 2019
Chère Mme Pamella, Merci pour la bonne critique de notre hôtel! Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir très bientôt. Cordialement,

6/10 Satisfaisant

Sandrine

Les points forts : Personnel et service et confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Agus le 15 août 2018
Dear Ms Sandrine, Thank you for staying with us and have a great days to you.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juin 2018
Réponse de agus le 4 juil. 2018
Dear Value guest Greeting from LV8 Resort Canggu. Thank you for your feedback and see you soon.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Nice room but far away
The gym and the rooms nice. Unfortunately you are very far away from everything. And beach in front look not good.. Staff nice and
Séjour de 2 nuits en juillet 2017
Réponse de Ribkah le 11 août 2017
Dear Our Special Guest, Good Afternoon. thank you for staying with us. we glad that you have a good room and gym during your stay. we have facilities with additional charge for rental car or motorbike to do travelling in Canggu Area or you can walking by the beach which we have place of interest near our Hotel. Should you require any further assistance please do not hesitate in contacting me. We are looking forward for welcoming you next time. Thank you and wish you have a pleasant day.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de General Manager le 31 oct. 2016
Dear our special guest, thank you very much for your good review, we love to welcoming you again in the future. wish you have a great day.

6/10 Satisfaisant

stephane, sherbrooke, qc, canada

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel sur la plage a Canggu
Très bel hôtel mais lors de notre séjour un Bris d'eau est arriver et nous avons séjourner à cet pendant quelques jours et on nous disait chaque jour que l'eau arriverais ..... Bref très mauvaise expérience car nous n'avons pas eu d'eau pendant notre séjour, et c'est très loin de tout alors l'emplacement best pas bon.

10/10 Excellent

Wilma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr große, geräumige Zimmer. Wir hatten teilweise Meerblick. Sehr schön. Person war sehr freundlich und das Essen war sehr sehr gut. Große Auswahl. Sehr sauber.
Séjour de 4 nuits en mai 2024
Réponse de Krisna Dewi le 8 mai 2024
Dear WilmaGreetings from Lv8 Resort Hotel!We are very happy that you had a pleasant experience especially for the service we provided, as well as the food that we served according to your taste, We hope you will be willing to come back next time, may we always be able to give you the best next time. Sincerely yours, Putu Krisna Dewi - General Manager

6/10 Satisfaisant

Felix

Voyage en groupe
Les points faibles : Équipements
Die Unterkunft ist leider sehr in die Jahre gekommen.
Séjour de 4 nuits en mars 2024
Réponse de Sung Ho Rho le 22 avr. 2024
Sehr geehrter Herr Felix,Vielen Dank für Ihr Feedback.Mit Bedauern mussten wir feststellen, dass Ihr kürzlicher Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat.Wir hoffen, dass wir die wertvolle Gelegenheit haben, Sie eines Tages wieder im LV8 Resort Hotel Canggu begrüßen zu dürfen.Mit freundlichen Grüßen,Gesungenes Ho RhoHotelmanager

8/10 Bien

??

Les points forts : Personnel et service
Séjour de 4 nuits en février 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2nd time staying there
Second time he stayed here. Pool is just awesome. Got of the way from the hustle of busy streets but you do have to get transport to most places as a bit of a walk. Unless you take the beach. Then easy. Would come back again
Séjour de 4 nuits en janvier 2024

8/10 Bien

Freny

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
lovely hotel, breakfast and service was terrible
room two bedroom was lovely, outside to our room pool area and furniture was run down, the combined pool and lounge / club area were lovely. service however was beyond slow with our order lost once. breakfast was terrible. Poor selection, poorly cooked. No milk on buffet and when requested not given fresh until numerous requests for same, no low fat option. couldn’t put food on the room and when we eventually did they forgot to give it to reception at checkout and we ended up having a guy in whatsapp me threaten me that he had my phone number and face on his phone and knew who i was even after I said I was paying via credit card on the same day as checkout and within minutes of him messaging me reminding me of invoice. Front desk service ordinary- check in slow and poor to assist with things like transport vehicles, ideas of what to do or see .
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Peter

Séjour de 5 nuits en décembre 2023

10/10 Excellent

Kirsty

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the best 10 day stay . So great to come to each night After action packed days . There was a couple of days we sat complete poolside with everything we could want right there
Séjour de 9 nuits en novembre 2023

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023

8/10 Bien

Hans

Les points forts : Propreté, personnel et service, confort de la chambre
Det här var ett jättefint hotell på ett bra läge. Tyvärr har man inte hållit efter underhållet på ett bra sätt. Man ser rostangrepp på balkar och speglar. Inte så allvarligt men ändå onödigt. Ska man ha så många stjärnor som de uppger då måste man hålla efter det som slits.
Séjour de 5 nuits en novembre 2023

4/10 Médiocre

Steve

Séjour de 1 nuit en novembre 2023
Réponse de Chandra le 24 nov. 2023
Dear Mr Steve, Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 Excellent

Anne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Verdensklasse
Séjour de 8 nuits en novembre 2023
Réponse de Chandra le 15 nov. 2023
Dear.Ms Anne,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.We are very happy to hear your great experience during your stay in the resort. We are keeping our good standard services and maintain our facilities as well.We look forward to welcoming you againYours truly, Chandra PurnamaGeneral Manager

10/10 Excellent

Scott

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great place on the beach. Friendly staff, clean, and good location.
Séjour de 2 nuits en septembre 2023
Réponse de Chandra le 20 sept. 2023
Dear Mr Scott,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you. Should there be anything I can assist you with on your next stay, please do not hesitate to contact me.Yours truly,Chandra PurnamaGeneral Manager

8/10 Bien

David John

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice staff and perfect location
Séjour de 8 nuits en juillet 2023
Réponse de Chandra le 10 août 2023
Dear Mr David,Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you

10/10 Excellent

Neos

Voyage en groupe
Les points forts : Personnel et service
I had nice experience in LV8 staff so friendly beautiful place I do truly recommend.
Séjour de 3 nuits en mai 2023
Réponse de Chandra le 6 juin 2023
Dear Mr Neos,Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu.We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. we will be sure to pass on your kind words to all of our staff as we know they will be delighted. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service.We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip.Warmest Wishes ,Chandra PurnamaGeneral Manager

8/10 Bien

Darrell

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Staff Great, Property run downed
The staff is excellent. The resort is run downed. Even the spa has calcium deposits on faucets, and cabinets are rotting. Pillows are musty smelling, electronic fixtures are loose or do not work, curtains are dirty. I am sure the pandemic has set keeping up back but it is not a 5 star resort which is what we expected. The staff's friendliness made up for many of the problems.
Séjour de 3 nuits en mai 2023
Réponse de Chandra le 6 juin 2023
Dear Darrel,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for taking the time to post your recent experience on this forum. Please do accept my sincere apologies for the inconvenience you experienced during your recent stay with us. It is my sincere hope that you are willing to give us a second chance.Yours truly,Chandra PurnamaGeneral Manager

4/10 Médiocre

Laura

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very poor quality hotel. Tired, dirty, broken and 2 stars at best. Service ok and location good for surfing. But health hazard overall….we all got sick from the food and my son cut his foot in the pool. Not family friendly resort. Do not stay until they have refurbed and reviewed their hygiene
Séjour de 7 nuits en avril 2023
Réponse de Chandra le 18 avr. 2023
Dear Ms Laura,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

10/10 Excellent

Assumpta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved staying at the lv8, the staff made it a great experience they’re all very friendly and helpful. I’d for sure stay here again. My room was really nice the bathroom was huge, bed was super cozy, and my pool in the room was cleaned a few times throughout my stay which was really nice. The resort is also amazing, great views and good food. I was really taken care of over here :) the staff is amazing.
Séjour de 12 nuits en mars 2023
Réponse de Chandra le 31 mars 2023
Dear Assumpta,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments about our facilities and staff, as it is due to their effort and dedication that we are able to accomplish our goal. I would humbly apologize for the inconvenience you might have experienced and we will do our best to improve. Please, do not hesitate to contact us if you have any further assistance with your future bookings in Lv8 Canggu! Yours truly, Chandra PurnamaGeneral Manager

2/10 Horrible

Tyrone

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Chandra le 2 mars 2023
Dear Mr Tyron,Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. should your travel plans bring you back to Bali, I would be more than happy to welcome you back and show you the true and brighter side of LV8 Resort Hotel Canggu!Yours truly,Chandra PurnamaGeneral Manager

2/10 Horrible

Reyhan

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was extremely disappointed with our stay. Checked in on the 21st of Jan to room 308, after staying the night we discovered stains on lamps, curtains couch pillows and doors, water-damaged walls, the toilet not flushing, tv cables hanging out of the walls and tv's blurry to the point we could not watch them, shower heads unfinished and loose and a puddle of water next to the bath that we had not even touched yet. After expressing to the manager our experience and that we wanted a refund for our stay as it was not what was advertised whatsoever, we were moved to a new room while waiting to be processed for a refund. After spending the next day out of the hotel we were hopeful that our stay would get better, however, while getting ready to go to bed that night we then discovered blood stains on our pillows, what seemed to be food stains on our bedsheets, as well as lipstick stains on the glasses next to the basin which we had not used yet. We were not given a refund for our 10-night stay and the best they could do was provide us with Rp400,000 each day to spend at the hotel bar or restaurant. For the 10 nights we were there we did not once go into the pool after reading feedback about how unhygienic it was and then seeing for myself the film of algae on top of the pool. The gym was extremely worn out, every machine I used was broken or dodgy to use and the gym toilets were always clogged or leaking. Room amenities when booking stated there was a safe however none provided.
Réponse de Chandra le 14 mars 2023
Dear Mr Reyhan,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

8/10 Bien

Michael James

Séjour de 5 nuits en janvier 2023
Réponse de Chandra le 14 mars 2023
Dear Mr James,Warmest greeting from LV8 Resort HotelThank you for your feedback we look forward to welcome you back soon at LV8 Resort Hotel.Sincerely,Chandra PurnamaGeneral Manager

6/10 Satisfaisant

Larry

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great pool area nice restaurant and good friendly staff. Our room was smelly and not clean. Shower was broken. Toilet seat was ordinary. Rooms in general were poor

2/10 Horrible

Anthony

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had paid $2350 for 5 nights for this “5star” hotel and it was discussing. Our plunge pool was dirty and the walls mouldy and the room was very dated and below average. It was obviously closed for 2 years lover COVID and never Renovated. I would never go back
Réponse de Chandra le 26 janv. 2023
Dear Mr Anthony,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 Excellent

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Over all amazing staff , service is impeccable, rooms a spacious, I’m completely happy with my first but won’t be my last stay at LV8 Canggu
Réponse de Dewi le 13 janv. 2023
Dear Mrs Shane,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

4/10 Médiocre

Cumalan

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Bathroom was constantly broken. Repairs were done almost daily but didn't permanently fix the problem. The air conditioning was stuck on 25degrees and couldn't be set lower. Even after the technician came and fixed it, the problem remained. We literally got used to sweating in the room.
Réponse de Dewi le 13 janv. 2023
Dear Cumalan,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Krisna Dewi UmbaraGeneral Manager

4/10 Médiocre

Glenn

Voyage en famille
Les points faibles : Propreté et personnel et service
Give it a miss!
We booked LV8 for a family holiday over New Year, many months ago and were very worried prior to arriving, based on the recent poor reviews. Unfortunately, we found these recent poor reviews very accurate and LV8 did not live up to expectations. While we did not expect a brand new hotel, it should be 3 stars at best, not 5 stars as per Hotels.com site. We booked a 2 bedroom apartment, which was huge is size, but the room was smelly and mouldy. The maintenance person cleaned the air conditioning vents for us, but this made no difference to the smell. The curtains in both rooms had mould on them. All of the hotel staff were very friendly and helpful, however the service in the restaurant and poolside bar was very poor - even during relatively quiet times we were usually waiting about 20-30mins for a drink and sometimes over an 1 hr during other times. When comparing the restaurant’s prices & quality of food to other places nearby it also doesn’t stack up. To finish on a positive, the pool side cabanas and infinity pool was a great place to chill and relax.
Séjour de 7 nuits en décembre 2022
Réponse de Dewi le 13 janv. 2023
Dear Mr Glen,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for rating us, we are sorry that you didn't have the best experience with us yet, I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. Should your travel plans bring you back to Bali, please do not hesitate to contact me to show you the true and brighter side of Lv8 Resort Hotel Canggu!Warm Regards,Dewi UmbaraGeneral Manager

10/10 Excellent

Shabana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2022
Réponse de Dewi le 13 janv. 2023
Dear Shabana,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

8/10 Bien

Pamela

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service et équipements
Staff is nice, rooms are big, the pool area is nice. Food and drinks are expensive. The shower does need a good scrub in the corners. Sheets and towels new a clean. The pool water looked a bit dirty. The beach right in front of the hotel is dirty but the clubs right next to it keep it better so we used those instead.
Réponse de Dewi le 13 janv. 2023
Dear Ms Pamela, Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations at LV8 Resort Hotel Canggu!Yours truly,Krisna Dewi UmbaraGeneral Manager

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service war sehr freundlich, frühstücken war Hammer und so lecker haben eine sehr tolle Auswahl.
Réponse de Dewi le 10 nov. 2022
Dear Mr Sharon,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté et personnel et service
this is a great place to stay awesome pool area right on the beach downsides transport to near shops is expensive and free shuttle not regular breakfast is al cadre and is really confusing menu although food was good needs to be buffet breakfast and bottom less cup on capacino
Séjour de 10 nuits en octobre 2022
Réponse de Dewi le 9 nov. 2022
Dear Michael,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for posting your review, we sincerely apologize for any inconvenience whilst residing at our hotel. we are regret that the room experience that you had has not lived up to your expectation and we also noted all your points regarding our premises.It will be used as valuable feedback for our improvement in the future.We look forward to welcoming you again.Warm regards,Krisna Dewi UmbaraGeneral Manager

6/10 Satisfaisant

Jade

Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Carina

Séjour de 4 nuits en septembre 2022
Réponse de Dewi le 27 sept. 2022
Dear Ms Carina,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna DewiGeneral Manager

10/10 Excellent

Wesley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Infiniti pool right on the ocean great music cocktails and food
Séjour de 6 nuits en septembre 2022
Réponse de Dewi le 19 sept. 2022
Dear Wesley,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 Excellent

Shahram

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So friendly staff and well trained. We enjoyed our stay there and hope to visit this hotel again, very soon.
Séjour de 8 nuits en août 2022
Réponse de Dewi le 15 sept. 2022
Dear Mr Shahram,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

10/10 Excellent

JASON

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth considering
Great location on the south end of Canggu. Awesome spacious rooms. Infinity pool overlooking the ocean.
Séjour de 8 nuits en août 2022
Réponse de Dewi le 24 août 2022
Dear Mr Jason,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 Médiocre

Steven

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Second time we have stayed here. And will be the last. The property has gone down hill at a rapid rate. No assistance with baggage on arrival. Broken showers and aircon. The pool area in our villa was dirty, no cushions in our Bali hut. The resort is hugely mis rated
Séjour de 5 nuits en août 2022
Réponse de Dewi le 17 août 2022
Dear Mr Steven, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 Excellent

Margaret

Séjour de 5 nuits en août 2022
Réponse de Dewi le 17 août 2022
Dear Ms Margaret, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna Dewi General Manager

8/10 Bien

Kirsty Vida

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff were so friendly and helpful. The condition of the hotel reflects the two year shut down. They are working hard to bring it back to the high standards that would be expected from a hotel of this cost. Be aware that traffic in Canguu is very very heavy all the time so you can’t just nip somewhere and walking on the roads around hotel isn’t advisable.
Séjour de 9 nuits en juillet 2022
Réponse de Dewi le 17 août 2022
Dear Mrs Kirsty Vida, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Dewi Umbara General Manager

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, confort de la chambre
Nice hotel, could do with a little modernisation
Stayed 4 nights in a room with private pool. Overall a good stay, location was good and main pool was great. Could do with some repairs, air con unit was old and noisy, outside lighting around and in our private pool did not work and could use a general tidy up/paint job. But still overall a nice hotel.
Séjour de 4 nuits en août 2022
Réponse de Dewi le 10 août 2022
Dear Mr Thomas, Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu. We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip. Warmest Wishes , Krisna Dewi Umbara General Manager

4/10 Médiocre

Prue

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Did not live up to expectations. The hotel is run down, food is overpriced and often cold. The pool was so absolutely disgusting, full of algae. We travelled as a group of 8 adults and 7 kids and required visits from the doctor from what we suspect to be the condition of the pool. We were refunded 3 nights of our 5 night stay. The pool was also closed after our group complained when checking out. The location is right on the beach but there’s not really anything else located close by. Better of staying actually in Canggu within close vicinity of Batu Bolong.
Séjour de 10 nuits en juillet 2022
Réponse de Dewi le 26 juil. 2022
Dear Mr Prue. Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

2/10 Horrible

Yossry

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not a five star at only max 3 star very misleading Food always old
Séjour de 7 nuits en juillet 2022
Réponse de Dewi le 26 juil. 2022
Dear Ms Yossry, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

4/10 Médiocre

Stacie

Séjour de 7 nuits en juillet 2022
Réponse de Dewi le 22 juil. 2022
Dear Ms Stacie, Thank you for sharing your feedback. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 Excellent

Beth

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful staff, great dining/pool area. Will be back!
Séjour de 5 nuits en juin 2022
Réponse de Agus le 7 juil. 2022
Dear Beth Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Agus Setiawan