4/10 – Schlecht
Susan
16. Aug. 2025
The first room they gave us had a strong mildew smell, so we walked right back out and requested another room. The service desk was very apologetic and accommodated us with a new room.
This room was on the second floor. This room had a musty odor, there was something splattered on the walls, the carpet was stained and looked like it could have been vacuumed better and the skirt of the bed looked like someone’s dog chewed it.
So we were given a third room on the third floor. This one was cleaner and with no smell, but had a good size hole in the shower and the air conditioner didn’t work on low. It would stop and start every couple minutes and had a squealing noise.
On a good note, the staff we encountered were very pleasant and did their best to help. The dining area was very clean and well stocked with standard complimentary food. Coffee was good.
Management needs to push for new renovations to keep their customers comfortable
Susan
Aufenthalt von 1 Nacht im August 2025