Studio Familial, terrasse | Coin cuisine privé
Vérifier la disponibilité

Avis sur My Loft Anfa

4 out of 5
My Loft Anfa
Rue Lahcen El Basri, Casablanca, Casablanca

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 57." "
Note des voyageurs de 8 (Bien), d’après 18 avis sur 57." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 57." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 57." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 57." "

8,2/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bien placé et bon rapport prix confort
Excellent accueil, le lit est très confortable , les canapés lits pour les enfants ne sont pas depliables mais néanmoins confortables pour deux enfants de 10 et 15 ans.La suite est propre et bien décorée. Les points d'amélioration : Manque des rideaux occultant dans la chambre il fait jour des 7h00 et la baie vitrée ne ferme pas ( sécurité) L'offre petit déjeuner est légère (croissants et pain confiture ) on l'aurais aimé plus typique La machine Nespresso dans la chambre dépourvue de capsules il faut aller en acheter à la supérette du coin. Ce reste un bon séjour et le personnel fait des effort pour rendre votre séjour agréable
Séjour de 2 nuits en août 2019

10/10 Excellent

Simohamed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2018
Réponse de Houda le 30 nov. 2018
Greeting from My Loft Anfa, We Thank you for your interest showen to our hotel, also we thank for your positif review. Looking forward to welcome you next time. Best regards,

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en octobre 2018
Réponse de Houda le 15 oct. 2018
We thank you for you interest in our hotel. Hope you reached you home in safe. Best regards,

8/10 Bien

Voyageur vérifié

(- :
Séjour de 1 nuit en septembre 2018
Réponse de Houda le 9 oct. 2018
Greeting from My Loft, We thank you for your interest showen to our Appart Hotel. We hope that your your home safely. We apprieciate your comment, and we will wait to welcome you next time. Best regards,

8/10 Bien

Amar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel dévoués
Séjour de 5 nuits en mars 2018

8/10 Bien

rachid, paris

Les points forts : Propreté et personnel et service
Excellent emplacement et rue très calme.
En centre ville. Personnel accueillant et professionnel. Hotel propre , cadre original.
Séjour de 2 nuits en mars 2018
Réponse de Houda le 31 mars 2018
Cher Client, Nous vous remercions pour votre reservation, et votre intérêt à notre hotel. C'était un plaisir de vous accueillir a notre hotel. Bien à vous

10/10 Excellent

Taleb

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour court mais Excellent , la situation geograp
Séjour excellent La situation géographique Proche des restaurants Petits commerces Propreté Disponibilité du personnel
Séjour de 1 nuit en janvier 2018
Réponse de Houda le 10 janv. 2018
DEAR MISTER TALEB, We thank you for your review, we hope that you reach your home in safe, Greetings for your chlidren. Looking forward to welcome you, any time a my loft Anfa. Best regrads,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2017
We thank you, for your review

10/10 Excellent

isa, les adrets de l esterel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel chaleureux
Très bien situé proche de nombreux restaurants Correspondance avec mes attentes.. Le seul bémol petit dej non compris alors que le tarif affiche prévoyait le petit déjeuné compris dans le prix
Séjour de 3 nuits en octobre 2017
Réponse de Houda le 18 nov. 2017
Cher Client, Nous vous remercions pour l'intérêt que vous portez a My loft. Nous somme content d'avoir été à la hauteur de vos attentes; et espérons de vous accueillir pour votre prochain séjour. Bien à vous

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté et confort de la chambre
Do not book here
The rooms were dirty there was mold on the air conditioner. There were no towels in either room. The key didn’t work so we didn’t have a key the 1st day! And we were locked out from the entire hotel when coming back from dinner
Séjour de 2 nuits en février 2024
Réponse de Yanhotels Director le 12 févr. 2024
Dear Customer, We are are sorry for any inconveniences you had during your stay , I am the group director and I will personnaly follow up this matter , this is our first week and I can assure you that the towel issue has been resolved already.As for the keys each have a key so not sure what happen did you approach reception for assistance. For the night issue and we reiterate our apologies, we will review the cameras and it happened that we found the night receptionist left his position we will take swift actions. My sincere apologies Kind regards Rachid

8/10 Bien

Mohammad

Les points forts : Confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Yanhotels Director le 26 févr. 2024
Bonjour Moahmmad, I hope your stay with us was satisfactory and don't hesitate to let us know if there is anything we can chnge to make the experience better.Kind regards The Director

10/10 Excellent

Umer

Voyage en famille
Les points forts : Propreté et confort de la chambre
Convenient Location
Convenient location with made to order breakfast, street parking available in the neighborhood.
Séjour de 1 nuit en février 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was good except the bad smell coming out of the toilets. The flush system does not work well and there is a continuous bad smell, they need to solve this issue. It makes the mood of a person very bad to smell that.
Séjour de 9 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Good location, plenty of restaurants within 5min walk, very friendly staff. BUT, upon my arrival on the first night, the hotel was overbooked and did not have a room for me despite my reservation. This was very annoying after a days travel and being very tired. However, they did find me an alternative hotel for the night and arranged my transfers. Other than that, I had a pleasant stay.
Séjour de 6 nuits en juillet 2021

8/10 Bien

Rafael

Les points forts : Propreté et confort de la chambre
Séjour de 14 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very good experience Overall property was very nice Room was good Location was very good Staff was very friendly and helpful We like the location Air conditioning unit was good works Few small things needs to fix I let them know Other than that very lovely 😊 Thank you 😊
Séjour de 2 nuits en novembre 2019
Réponse de Mohamed OUHAIROU le 20 nov. 2019
Hello, We thank you for the interest you bring to our hotel, and thank you for your compliments in waiting to see you again.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The stuff were super nice I felt like I was home thank you !
Séjour de 10 nuits en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice comfortable place! Friendly staff and very close to Hassan mosque II.... We had a long connection back home so i got the hotel to see a bit of Casablanca and this hotel worked out perfectly Restaurants all around it and close to most of the highlights area Definitely would stay here if i go back to to Casablanca
Séjour de 1 nuit en juillet 2019

2/10 Horrible

Travelers2019

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location and staff trys to help but they look bored as place is always dead thats about it. If you are going to Morocco or Casablanca for 1st time vaca i wouldnt stay tbere as i just did and learned the hard way. Breakfast poor basically juice, cofffee and mini hard breads. Inedible croissants. Sliding doors wont lock. Toilet dont work. Reported both issue got no feedback. Language big issue unless you speak arabic or French.
Séjour de 2 nuits en juillet 2019
Réponse de ABDERRAZAK le 24 juil. 2019
Dear TERRIBLE, Thank you for taking the time to write to us after your stay at our establishment. We are sorry that the service and the service did not live up to your expectations and we beg you to accept our sincerest apologies and We are always sorry when one of our customers complains but we promise you that we have seriously considered your remarks and we are doing our best to correct the situation as soon as possible. please accept, our best regards.

10/10 Excellent

Yannick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Great location and very helpful staff, very welcoming, would recommend it!!! You also have your own cooking facilities in the loft everything you need inside
Séjour de 4 nuits en juillet 2019
Réponse de ABDERRAZAK le 7 juil. 2019
Dear Yannick , Thank you very much for choosing our hotel during your visit to Casablanca. It is a pleasure to hear that you had a pleasant stay among. Thank you for sharing your experience by leaving a positive review of your stay. We are delighted to hear that we have lived up to your expectations and would be very happy to welcome you again on your next visit cordially

8/10 Bien

Voyageur vérifié

Les points forts : Confort de la chambre
Les points faibles : Propreté
Séjour de 1 nuit en avril 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Fantastisk
Veldig fint sted. Bra beliggenhet. God standard.
Séjour de 9 nuits en avril 2019

6/10 Satisfaisant

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019

4/10 Médiocre

Kim

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Never again
my room was nothing like the pictures on your site . I got a suite that showed 3 single beds and got 1 full size bed . I made the reservation for 2 . But ended up having 3 and had np when there was additional. Once we got them to understand that we were not sleeping together , we ended up with a person on the sofa ( which so happen to be comfortable , a person in the bed and a person on a cot ! . Aside from that we were never given enough towels to accommodate all of us. The balcony doors didn’t lock , we called to address it and was told “we would be . We are on the 4th floor” needless to say I won’t return
Séjour de 4 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Lacking in the details but good location
The place is an apartment-hotel. Has 24/7 reception that I found friendly and attentive. I didn't need much besides check in and out and few other questions but all went smooth. The decor in the room is nice but finishes are lacking. The room was not clean to my satisfaction with random hairs on the bed, toilet could be cleaner with droplets marks, had no towels ready in room but was immediately given without asking as the guy who showed me in noticed. Overall the place is nice, didn't use the kitchen and saw the coffee machine had no capsules so can't rate it. The place needs more attention to detail and cleanliness. Price is just ok for what you get, at a little bit more you can already sleep in the 4 star Barcelo hotel which I stayed few times but wanted to try this to know other options.
Séjour de 3 nuits en février 2019

6/10 Satisfaisant

Thuyvi

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Modern hotel for a fair price
Shower was clogged, but was fixed in a timely manner. Overall, a decent experience for a group.
Séjour de 1 nuit en février 2019

10/10 Excellent

Kristin, Norge

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super servise, rent og pent, og bra beliggenhet. Anbefales.
Séjour de 1 nuit en novembre 2018
Réponse de houda le 30 nov. 2018
Greeting from my Loft, We are very happy to hear from you, hope you reached home in safe. We would to thank you for your nice review. Looking forward to welcome you next time in casablanca. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018
Réponse de Houda, le 13 nov. 2018
Dear Guest, We thank you for your interest showen to our hotel. all my Loft Hotel Staff thank for your review. Looking forward to welcome you next time. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
Séjour de 1 nuit en octobre 2018
Réponse de houda le 13 nov. 2018
Dear Guest, We thank you for your interest showen to our hotel. all my Loft Hotel Staff thank for your review. Looking forward to welcome you next time. Best regards,

10/10 Excellent

SSD, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
New property, studio-like suite apartment, great location and value. Friendly and helpful staff.
Séjour de 2 nuits en septembre 2018
Réponse de Houda le 9 oct. 2018
Greeting from My Loft, We thank for your interest showen to our Appart Hotel. Hope that you reach your home safely. All staff my Loft thank you about the nice review, and we would like to welcome you next time. Best regards,

10/10 Excellent

CL, NJ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great modern hotel, 30 minutes walk to Hassan Mosque. Very clean and spacious with two balconies and a small kitchen. Staff is friendly.
Séjour de 3 nuits en juillet 2018

10/10 Excellent

Cristina, washington, dc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious rooms in city
Very clean and large rooms. Good location. ~25 minutes walking to mosque. Friendly staff members.
Séjour de 1 nuit en juillet 2018
Réponse de Houda le 20 juil. 2018
Dear Guest, We thank you for your interest showen to our hotel. Also we thank you for your review, and we looking forward to welcome you next time, Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Riad
The Riad was very cute. The staff were very welcoming. It is extremely tough to find so I would suggest having them pick you up. The Riad is very close to the main market and convenient to walk to everything.
Séjour de 1 nuit en juin 2018
Réponse de Houda le 20 juil. 2018
Dear Guest, We thank your for your interest showen to our hotel. We are so glad for your review, and we looking forward to welcome you next time. Best regards,

4/10 Médiocre

Alaa, north carolina

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They look at you as a walking dollar bill!! I asked the guy at the counter that I needed to exchange a $100 bill and he offered me to exchange it for me. I agreed and later on that day I found out from an official exchange place that he gave me 200 dirham less.
Séjour de 2 nuits en mai 2018

8/10 Bien

Janiece , Casablanca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely little boutique hotel. Beautifully decorated spacious room..Very helpful staff.
Séjour de 2 nuits en avril 2018
Réponse de Amar le 21 mai 2018
THANK YOU Mme Janiece Our staff would like to thank you for these nice comment, and you'r always welcome in your Hôtel. Best regards.

6/10 Satisfaisant

Charlene

Les points forts : Personnel et service
Les points faibles : Propreté et confort de la chambre
Over priced and over rated.
Good location. Spacious. Was not as good as the pictures appeared. We used several taxis and they all had difficulty finding the hotel. We had 2 sliding doors and neither one would lock. The sheets were clean but there was hair on the mattress underneath the sheets (no mattress cover), one of the pillows was stained. It was advertised as a queen bed and 2 sofa sleepers; they were not sofa sleepers as we in the US know them, they were simply sofas that you could sleep on. Overall, it just didn't feel safe or clean and seemed overpriced.

10/10 Excellent

MANSOUR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
اعضاء الاستقبال ودودين
ممتازه جدا واشكر فريق الاستقبال على الابتسامه والترحيب اللطيف
Réponse de Amar le 19 mai 2018
thank you so much Mr Mansour, and Ramadan Moubarak kareem

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I enjoyed my stay! Staff was very helpful and I loved my room.
Réponse de Houda le 1 mai 2018
Dear Megan, We Thank you for your booking and your interest showen to our hotel. we thank you also for your review, and we looking forward to welcome you in casablanca and also My loft Anfa in best conditions. Best regards

2/10 Horrible

Johnny, California Bay Area

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A bad place in an area with good alternatives
The place is not well maintained (see pictures), my room was dirty, and the staff was not really friendly. For US $ 100 a night one can find much better in this area. They could not even get the coffee cartridges into my room within 3 days, so the coffee maker was useless. That is all to be said about this disappointing experience. I shortened my stay for these reasons.
Séjour de 3 nuits en avril 2018
Réponse de Amar le 19 mai 2018
Than you Mr Jhonny I would like to thank for those remarks, and every thing that you said can makes us progress, to let you know, we took off all the inox items from the bath rooms and all the rooms get fresh painting , hope to see you again in our hôtel to let you see the changes. Best regards

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Not worth it
We booked a suit for 4, there was only one bed, 2 of us had to sleep on sofa (not sofa bed), they even asked us to pay extra for 4 people. Night rate was expensive (>$240), not worth it.

8/10 Bien

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ideal for a couple not for family ith young adults
The only problem encountered was the extra bed. It is only suitable for children. the wooden slabs kept giving away because my son has a big built. After two days we had to remove the bed put the mattress on the floor and sleep. The food was not good either.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Houda le 31 mars 2018
Dear Guest, We thank for your review, its was a pleasure to welcome you in our hotel. Looking forward to welcome you next time. Best regards

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient & Clean
My Loft Anfa was very convenient for our one night stay. Front desk was very nice and accommodating when checking in and out. Our room had a kitchen sink and a stove top which was a nice option to have. We also had the outdoor patio area that was really cute. The room was generally pretty clean, only downfall was that in the shower the soap handle had a lot of mold and rust build up. Otherwise, everything else was perfect! I would definitely recommend this hotel to anyone visiting Casablanca that's on a budget!
Séjour de 3 nuits en mars 2018
Réponse de Houda le 31 mars 2018
Dear, We hope that your reach your home in safe, it was a pleasure to welcome you in My Loft, also we thank your for your review. Looking forward to welcome you next time. Best regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Stayed in a 1 bedroom unit with small kitchenette. Missed a microwave. 2 spacious decks, but no way to lock or even fully close the doors to them. No other problems. Friendly, English speaking staff.
Séjour de 3 nuits en février 2018
Réponse de Houda le 31 mars 2018
Dear Guest, We thank you for your review, we hope that you enjoy your stay. Looking forward to welcome you. Best regards,

10/10 Excellent

caique, rio de janeiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muito bom! A cobertura é excelente! Ficaria novamente lá
Séjour de 1 nuit en février 2018
Réponse de Houda le 16 févr. 2018
Dear guest, We thank you for your review, we appreciate that. we welcome you next time. Have nice day. Best regards,

6/10 Satisfaisant

nadin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018
Réponse de Houda le 16 févr. 2018
Dear Guest, Hope you doing well , we thank or your booking, also we thank you for your review. We welcome you next time. Best regards,