Hôtel près de Cathédrale Sainte-Marie, Middlesbrough, Middlesbrough

« Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay »

« Not what I expected for the cost. More like a bed and breakfast. Would not use again »

« We stayed in an upgraded room which was fantastic except the shower pressure was diabolical. Breakfast was amazing, bed was really comfortable, staff were wonderful. We stayed in a non upgraded room a day before this stay and the shower was amazing but the room was really tired. Again the bed was super comfy and brekkie wonderful. »

« A comfortable and nicely appointed hotel in the centre of the town. Many hotels allow early check-in if rooms are available, but NOT the Hampton by Hilton. You pay £10 per hour extra. A very disappointing practice. Low-cost airlines charge for every little extra; it seems that there are low-cost hotels! »

« The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room. »

« Very clean and excellent service, however the breakfast needs improvement. They should add a little protein instead of cans all through. »

« Our stay was somewhat disappointing. The bed was too small for two people and not long enough, making it uncomfortable to sleep. We were assigned a disabled-access room, and unfortunately, the bathroom and toilet had a noticeable smell of urine. Breakfast was adequate but limited in variety. The poached eggs were undercooked, and the bacon was not crispy. I also observed that some wait staff handled food without gloves — for example, placing croissants in baskets or touching bread directly...

« Awesome »

« Great venue »

« First time I have stayed here but it certainly won’t be the last. Situated in a lovely setting everything was perfect. Staff welcoming and friendly, food was outstanding and the rooms were immaculate. I would certainly recommend this lovely pub. »

« Very clean room, staff really friendly. Lovely meal in evening. »

« Chambre propre mais bruyante du fait qu’il y a un pub en dessous »

« Pleasant older hotel with a lot of character. Super clean and walking distance to everything in town. Great location. Don is excellent takes care of customers efficiently and professionally. »

« Staff were great! »