Städtereisen Stadtzentrum von Tulum

!Wir sind als Familie mit zwei Kindern (10 und 12 Jahre) angereist und hatten ein Zimmer mit Balkon und Meerblick in der 3. Etage. Die Kinder hatten Spaß im Kids Club und waren begeistert vom Essen. Es gab praktisch alles. Die Auswahl an Speisen war fantastisch. Typisch México, Pizza, Burger, Pasta, frische Salate und Smoothies….5 verschiedene Restaurants und 3 Bars zur Auswahl. Das Personal war sehr freundlich und hilfsbereit. Die ganze Belegschaft hat unheimlich viel für einen angenehmen Aufenthalt getan. Die Anlage ist groß und entsprechend sind viele Leute überall. Das hat aber nie gestört, auch wenn ich nicht bevorzugt AI-Cluburlauber bin. Die Poollandschaft hat den Kids gut gefallen. Der Strand ist sauber und der Ausblick umwerfend. Die angrenzenden Clubs haben wir nur in der Silvesternacht gehört, ansonsten war es eher ruhig. Das Hotel hat viele Annehmlichkeiten, u.a auch mehrere kleine Shops für Souvenirs, Geldautomaten im Haus und einen kleinen Supermarkt und eine Apotheke auf dem Gelände.

This is the best hotel ever. The photos don’t show how wonderful and helpful the staff is. Sleek modern amenities with cool extras like a Toto bidet and automatic curtains and Bluetooth speakers in the room. The sunken true hot tub and balcony hammock make it one of the best balconies anywhere and every room is ocean front.

Es war alles super. Schade nur das man auf Bestellung hochwertigen Alkohol wie zb Ski oder Bacardi bekommt.

We stayed 7 days / 6 nights at AVA Resort Cancun. Overall, the stay was okay, but we would not return. The resort felt too crowded for our preference—you need to enjoy large, busy, high-traffic environments to fully appreciate it. Hotel was very clean and nice/new. There were several downsides. The pools and some activities like volleyball on the beach closed quite early. Finding a sun lounger was difficult unless you paid extra to upgrade, and even then, reserving a Bali bed required walking all the way back to the lobby. Beach seating was also limited, with very few loungers and umbrellas available. The resort is directly under a flight path, with airplanes passing overhead roughly every 5-10 minutes, which can be quite disruptive. Upon arrival, there was no clear introduction or explanation of how the resort works. When we asked for information, we were instead directed into a lengthy (around 2-hour) timeshare sales presentation. Service could be slow at times—we waited about 20 minutes for simple items like tacos, and it was often difficult to book restaurants or even get drinks at the bar. The resort also felt quite loud and overcrowded throughout the day. The water slides are noticeably smaller than they appear in promotional photo on expedia. Additionally, some staff seemed overworked, which occasionally affected the quality of interactions. In summary, while the resort has potential, the overcrowding, noise, and organization issues made it less enjoyable for us.