Hôtel près de Centre commercial Mercer Mall, Bluefield, Bluefield

« Very comfortable. Clean. Staff were exceptional. I found my new hotel brand if they're all like it. »

« Front desk friendly and responsive. Room updated and clean, bed comfortable. So close to restaurants - enjoyed Dolly's. »

« CLean room and helpful staff »

« Hotel lobby was very clean but our room was filled with stink bugs (counted at least 10 visible) and TV did not work. We called the front desk (which they seem to not believe us) and came to room to validate our concerns. We were told they have a stink bugs problem that they couldn’t control and verified….. yes the TV was broken ( turned on with sound but no picture). Staff ended up changing our room with NO Bugs and a working TV. »

« La chambre était soit disant non fumeur mais une odeur de cigarette froide très forte me prend le nez en entrant, la salle de bain pue l'humidité et l'état de la céramique, je n'en parle pas. De plus, l'hôtel est très mal isolé... »

« You get what you pay for. We got the last first floor room which on a rainy night was good. Beds and sheets were clean. There were issues with things that should be hanging on the walls. No place to hang our clothes, no pictures or mirrors except over the sink. Shower gel sitting on tub, not hanging on shower wall. No breakfast available although there were tables and chairs in the lobby This place did not come up to Wyndham quality. »

« No deadbolt and the door latch mechanism was missing from the jamb. Had to rely on the latch in the door to catch in the open hole in the jamb. There was a security swing latch that barely closed. There was food and candy wrappers on the floor in the corner next to the bed. Walked across the floor barefoot and had to clean my feet before putting socks on. Shower head coming out of the wall and spout pulled away from the wall. »

« L’hotel est TRÈS SALE, planchers,murs , fenêtres, table collante etc »