Hôtel près de Centre d'expositions York ExpoCenter, York, York

« The food was good »

« Nous avons un chien d'assistance et nous avons été très mal reçu dès notre arrivée (faire attention à la propreté de la chambre car vous avez un chien). Le lendemain matin nous avons dû sortir de l'air des repas car j'étais accompagné de mon chien d'assistance (il était très calme pourtant, il a suivi une formation). Je peux faire quelques voyage à cause de mon chien, sans lui je dois rester à la maison. Il nous accompagne en avion et partout en voyage, c'est la première fois que nous sommes...

« Waited about ten minutes to check in, but employee was pleasant and efficient. Room looked like it hadn't been cleaned, and although bed was well made, sheets appeared stained and were a turn off. The bathroom was in such bad shape-dirty, tiles moldy etc, I didn't use the tub/shower. About 1/2 hour after checking in another employee attempted to barge right in without a knock. I had the security bar on, but scared me enough I barely slept all night. Room STUNK of cigarette smoke. The ceiling...

« Love the place »

« Awesome !!!! »

« Propriétaires du B&B tres sympathiques »

« Excellent place to stay, with perfect service and room equipements (high qaulity fridge and freezer; real dishes). Just a bit disappointed that the usually very warm pool was cool, due to a heater problem, with no known fix date. This is unfortunate, since I usually recommend this place for relatives to stay (who appreciate a pool break). Note: an offer was made for me to use another hotel pool as a replacement. Reception and breakfast staff exceptionnal, and helpful. »

« sejour d une nuit sur réserve en dernière minute très bonne surprise »

« 1 dodo avant notre destination finale et 1 dodo au retour à la maison. Le mur de chaque chambre etait un peu sale.. et la douche mais sinon le reste A1. Vraiment propre et les lits confortables »

« I can't speak to every guest's experience, but I can speak to how this hotel handled a serious issue involving one of my employees. During her stay, she discovered bedbugs in her room. While the hotel did move her to another room, that was the extent of the support provided. There was no manager on site to address the situation, no one followed up to check on her well-being, and no apology was offered for what is a very stressful experience. As her manager, I attempted to contact the hotel to...

« Tout est parfait »

« disappointing we are used to traveling in this type of hotel; We stayed several nights: here it was dirty, the cleaning was not done in the hall or hallway, each day(napkin in picture stay 2 days in same place in hall!!) ; work in the room next to the swimming pool with debris; you have to ask for towels for the pool or gym; mediocre breakfast; really disappointed , never again »