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Avis sur Chaffee Lodge

2 out of 5
Chaffee Lodge
13550 West Schutt Road, Chaffee, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 88 avis sur 212." "
Note des voyageurs de 8 (Bien), d’après 82 avis sur 212." "
Note des voyageurs de 6 (Satisfaisant), d’après 25 avis sur 212." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 212." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 212." "

8,4/10

Propreté

9,2/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Michelle

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I am a survivor of domestic violence, and safety is my number one priority. Staff was beyond helpful in making me feel safe and welcome!
Séjour de 7 nuits en mai 2024
Réponse de tim le 21 mai 2024
thank you

10/10 Excellent

Antonio

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Tim le 9 mai 2024
Thank You

10/10 Excellent

María Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Buena
Séjour de 1 nuit en janvier 2024
Réponse de tim le 15 avr. 2024
thank you

10/10 Excellent

María Elena

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Muy bueno
Séjour de 1 nuit en février 2024
Réponse de tim le 15 avr. 2024
thank you

10/10 Excellent

María Elena

Séjour de 1 nuit en avril 2024
Réponse de Tim -owner le 5 mai 2024
thank you for the great review

8/10 Bien

Marcel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de tim le 20 mars 2024
thank you for the review

10/10 Excellent

María Elena

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Muy bueno!
Séjour de 1 nuit en mars 2024
Réponse de tim le 19 mars 2024
thank you

8/10 Bien

Douglas

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not impressed with our stay at Chaffee Lodge. Upon walking into the facility, we were met with an unpleasant smell, possibly old stale cigarette smell throughout the building. The manager was pleasant and walked us to our room. At first glance, it's a room, but shocked to see an exterior door to the parking lot in the room across from the bed. The bedding was mismatched which would have been ok, but the linens were stained, and I don't think they were laundered from the last tenant. Our room did not look like anything on the website. My husband found stale bread crumbs on his side, and when he moved the nightstand to plug in his phone charger, there were candy wrappers and trash behind the stand. I won't even start with the hairy bathroom and the filthy light switch. Positive things, a microwave, a small refrigerator, a television, pricing, and blinds. We didn't mind that the decor looked like it was decorated from an auction. We did stay overnight, but would not book this motel again.
Séjour de 1 nuit en février 2024
Réponse de tim le 19 févr. 2024
sorry you were not happy. i will look into your complaints

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Still gives me the willies
For starters, we had noticed earlier in the day(10am) that check in was at 4:00 and our schedule made that a little tight so we reached out to see if we could check in early rather than checking in after our plans. I tried to contacted them via telephone multiple times and through the Hotels.com app and received no reply. Once we arrived at the property, later at night then we would have preferred, it was pointed out that the local food venues should be closing shortly and we should make sure to get out to get dinner. When we were able to come back to settle in we were disappointed in the condition of the room. There where overused outlets, which we considered a safety hazard, the outlet in the bathroom didn't have a cover plate, several light bulb sockets with no bulbs, and when we went to crawl into bed, the sheets were filthy (on both beds) and we ended up sleeping on top of the blankets until very early in the morning when we had to leave. The bathroom was also filthy, hair in the shower and all over the sink. I was very surprised that a hotel that had an 8.4 star rating would be this filthy. It's really a shame because the lobby gave me the impression it was going to be a neat place to stay.
Séjour de 1 nuit en février 2024
Réponse de tim le 13 mars 2024
this is not correct

10/10 Excellent

Margaret

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Tim le 12 janv. 2024
Thanks for the review

10/10 Excellent

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet, and comfortable and . . . affordable.
Séjour de 1 nuit en janvier 2024
Réponse de tim le 12 janv. 2024
Thank You

6/10 Satisfaisant

Annmari

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dirty, hairs both human and animal in the sheets along with body fluid stains. Hairs and dust in corners and heater. Slept on top of covers. Could hear ALL activity and conversation through thin walls. I saw no sprinklers or posted emergency escape plan. Needs to be torn down, frankly.
Séjour de 1 nuit en décembre 2023
Réponse de Tim le 8 janv. 2024
I am sorry you were not happy.

10/10 Excellent

Darshan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value. Guy at front desk is very nice.
Séjour de 2 nuits en décembre 2023
Réponse de Tim-owner le 19 déc. 2023
Thank You for a great review

10/10 Excellent

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great inexpensive option
Séjour de 1 nuit en novembre 2023
Réponse de Tim le 27 nov. 2023
Thank You for the review

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was fine
Séjour de 1 nuit en novembre 2023
Réponse de Tim le 14 nov. 2023
Thank You for the good review

8/10 Bien

Noreen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de tim le 6 nov. 2023
thank you for the review

4/10 Médiocre

Edie

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was dirty the gentleman that checked us in was very nice but smelled of pot i was very disappointed
Séjour de 2 nuits en octobre 2023
Réponse de Tim le 24 oct. 2023
sorry you were not happy

8/10 Bien

Tamara

Voyage en couple
Les points forts : Personnel et service
Scott was very friendly and very helpful, gave us some good food references, room was clean, but, could use some updates for sure
Séjour de 1 nuit en octobre 2023
Réponse de Tim -owner le 15 oct. 2023
Thank You, next year we will be updating the rooms

8/10 Bien

Donna Lee

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Tim le 5 oct. 2023
Thank You

10/10 Excellent

Kevin, Hartsdale

Séjour de 1 nuit en septembre 2023
Réponse de Tim le 5 oct. 2023
Thank You

4/10 Médiocre

Erich

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The place is old and beatup. Very low end. Odd smells. Bathroom corners were very dirty. Neighborhood was fine. Tables, microwave, closet shelf, very beat up and rusty. 50 cent eyelet and hook security on door. Bathroom fan did not work. Warped plastic floor. Paid $131. More like $45 quailty. The room did have a level of neatness to a point. Office was disgustingly dirty and messy.
Séjour de 1 nuit en septembre 2023
Réponse de Tim le 5 sept. 2023
can i hire you to clean for me ?

2/10 Horrible

Peter

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nope
Very dirty and smelly, couldn't stay, told front desk and got no refund, left and went to another hotel
Séjour de 1 nuit en août 2023
Réponse de Tim le 31 août 2023
that has been sprayed with bleach many times and has a mattress pad over it. you never asked for a refund.

2/10 Horrible

Kenneth

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We did not stay. Would rather lose our money than stay. If this is a 3star hotel, we will never stay at one recommended by Expedia. Going to-only use Brand Hotels. The staff was very nice and would have refunded our money if they could.
Séjour de 1 nuit en août 2023
Réponse de Tim le 31 août 2023
im sorry to hear this. what was the problem ?

4/10 Médiocre

Thomas

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very disappointing, left early.
Positives: The owner was very friendly and helpful. The size of the refrigerator was excellent. Everything else was disappointing. The room was dark, the tv shut off by itself, everything felt dirty. It was like walking into a guest room that was furnished by the Goodwill in the 1960’s. The florescent light in the bathroom stopped working on the second day. When we checked out early the owner asked if they had done anything wrong, I said we finished our trip early, which was true. I then told him about the tv and bathroom light. He said he that he would have left too. Once again, the owner was great but the hotel needs a lot of work. I have no idea how this hotel has a 8.5 rating.
Séjour de 3 nuits en août 2023
Réponse de tim le 15 août 2023
i am sorry to hear this. i will look into this. sorry again

8/10 Bien

DANIEL

Voyage en famille
Les points forts : Personnel et service
The manager and the guests were met were wonderful.
Séjour de 1 nuit en août 2023
Réponse de Tim-Owner le 10 août 2023
Thank You

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, confort de la chambre
Everything we needed
Just be aware that the area rolls up the sidewalks and goes home by eight. Even on weekends, Even when their hours says 10 or later. Very difficult to find decent food during unavoidable late hours.
Séjour de 2 nuits en août 2023
Réponse de Tim le 10 août 2023
The place across the street closes at 9PM

10/10 Excellent

Star

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room felt like you were staying at Grandma's place. Nice and comfortable. The staff was very friendly and informative!!
Séjour de 1 nuit en mai 2023
Réponse de tim owner le 30 mai 2023
thank you

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de tim le 23 mai 2023
thank you for the great review

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de tim le 23 mai 2023
thank you

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden gem
Great hotel and friendly staff
Séjour de 1 nuit en mai 2023
Réponse de tim le 16 mai 2023
thanks

10/10 Excellent

brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just a single night stay. Rooms are older but bed is comfortable, water is hot, fridge & microwave in room. Room was quiet. Has coffee in the morning in the lobby
Séjour de 1 nuit en mai 2023
Réponse de tim le 12 mai 2023
thank you

8/10 Bien

Steven

Séjour de 1 nuit en mai 2023
Réponse de tim le 31 mai 2023
thanks

8/10 Bien

Betty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
Lodge was "quaint", older style, but clean and comfortable. It was a quiet, pleasant stay. Gentleman at front desk was super accommodating when I needed a downstairs room. Only complaint was the terrible parking lot. Take your time over the potholes!
Séjour de 3 nuits en avril 2023
Réponse de tim le 24 avr. 2023
i got a load of stone and the potholes are fixed !

6/10 Satisfaisant

Oanh

Séjour de 1 nuit en avril 2023
Réponse de tim=owner le 4 mai 2023
thank you

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is just beautiful inside and out. We had a wonderful time and the owners were great. Don't hesitate to book. We loved it!!!
Séjour de 1 nuit en février 2023
Réponse de Tim le 2 mars 2023
Thank You for the nice review

10/10 Excellent

darron

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean but older. No complaints for a quick night in and out.
Séjour de 1 nuit en janvier 2023
Réponse de Tim-owner le 21 janv. 2023
Thank You for the review

10/10 Excellent

Charles

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
.
Réponse de TIM-OWNER le 13 janv. 2023
THANKS FOR THE REVIEW

10/10 Excellent

Micah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A clean place to sleep.
Because my family literally only needed a bed to sleep in, this place was just what we needed. They provide free WiFi and cable tv, but there are no other amenities. The room was dated but clean. The hotel was also quiet. My only complaint is that the mattress on one of the beds was very worn in and felt like you would roll right off. This hotel serves its purpose and was very affordable.
Séjour de 2 nuits en novembre 2022
Réponse de tim le 30 nov. 2022
thank you for the review

10/10 Excellent

Donald

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
The staff was nice and helpful. The room was old, but clean and decent for the price.
Séjour de 1 nuit en octobre 2022
Réponse de tim le 18 oct. 2022
thank you

8/10 Bien

Lenette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price! Clean room. Comfortable king size bed. Hot water that didn’t run out. Very friendly staff. Coffee in the lobby in the morning.Minutes away from a venue where we attended a wedding. This is not a fancy motel… older decor, but it was perfect for us.
Séjour de 1 nuit en octobre 2022
Réponse de tim-owner le 8 oct. 2022
thank you for the review

4/10 Médiocre

Kevin

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Website stated renovated. The room we were in (#5) definitely was not. Dresser was a safety hazard since the drawers fell out. Neither the sink nor tub drained well. Linens were stained. Bed was uncomfortable. Gentleman that checked us in was very helpful and friendly. This stay was worth maybe half of what we paid. I cannot recommend it.
Séjour de 1 nuit en octobre 2022
Réponse de tim-owner le 5 oct. 2022
i will look into your complaints.thank you

10/10 Excellent

Gail

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don't be put off by first impressions. This place was nicer than other places we stayed that cost a lot more. The Chaffee lounge the the most pleasant surprise of our trip. We were a little skeptic at first when we saw the place but boy, the room was huge and clean. The man who greeted us, I think the owner was nice and helpful. It was close enough to restaurants and anything you needed.
Séjour de 1 nuit en septembre 2022
Réponse de Tim owner le 26 sept. 2022
Thank You I agree. big rooms clean. it has everything you need and cheap.Thank You for the review

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay.
It was good. Clean room, comfortable bed and friendly host.
Séjour de 4 nuits en septembre 2022
Réponse de tim=owner le 22 sept. 2022
thank you i am glad you enjoyed your stay.

8/10 Bien

Paul

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Crash A Rama
Pleasant stay. Person at the desk was very pleasant. Room was spacious. Only observation was the room could use some deep clean. Things were a little dusty. Especially the bathroom and baseboards.
Séjour de 1 nuit en septembre 2022
Réponse de tim-owner le 13 sept. 2022
i will look into deep cleaning, thanks

6/10 Satisfaisant

Gordon

Voyage en couple
Les points forts : Propreté et personnel et service
The owner was friendly and helpful. Had a new microwave and refrigerator. The place was clean and we were comfortable but the place needs a little more fixing up.
Séjour de 1 nuit en septembre 2022
Réponse de tim-owner le 9 sept. 2022
thanks

8/10 Bien

Chris

Voyage en couple
Les points forts : Personnel et service
Great place, friendly staff! It just needs some updating and deep cleaning.
Séjour de 1 nuit en août 2022
Réponse de tim-owner le 6 sept. 2022
thank you

10/10 Excellent

Glenn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place as usual !!!
Service is outstanding, manager goes out of his way to make sure everything is spot on! He let me check # hours early! The room was great, the internet was quick. Looking forward to 2023 racing season. I'll be back. Thanks guys!
Séjour de 1 nuit en août 2022
Réponse de tim le 29 août 2022
thank you

8/10 Bien

Dilip

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The property owner is friendly and accommodating. However, the facilities are pretty old. Sheets, towels, bathroom etc... are smell funky. It was the cheapest we can find around and has good reviews compared to most. I would give 4 stars just for the friendly nature of the property owner.
Séjour de 2 nuits en août 2022
Réponse de tim-owner le 23 août 2022
that's odd we washer our stuff everyday with armour hammer oxy laundry soap.

8/10 Bien

Deva

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de tim-owner le 16 août 2022
thank you

8/10 Bien

Steve

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Owner was very friendly and hospitable. Went out of his way to see that everything was ok.
Séjour de 1 nuit en juillet 2022
Réponse de Tim-owner le 11 août 2022
Thank You