Dear ClementThank you for choosing Hotel Casa BlancaWe are working hard to improve service and qualityfor our guests every day, that is why we always ask our guests if everything is okay in the room so we can repair it as soon as possible.we shape to see you next timeBest Regards

Estimada MarionGracias por su buena puntuación, eso motiva a todo el staff para seguir mejorando día a dia.Esperamos poder contar con su visita en algún futuro.saludos cordiales

Dear GuestWe hope you had a pleasant stay, we always ask guests if everything is ok in the room in case there is a problem ,fix it as soon as possible, you never told us anything about it. we always try to offer our guest the best in our breakfast. Regarding cancellation it is required 15 days before your arrival to not make any charge .its a pleasure to greet you again, we hope to have your visit soon.Best Regards

Estimado AllanGracias por elegir Hotel Casa BlancaGracias por su buena puntuación, eso nos motiva a todo el Staff a seguir mejorando día a día.Esperamos poder contar con su visita en algún futuroSaludos cordiales

Dear TimothyThank you for you good comments We hope to see you next time.Best Regards

Dear Sally DriscollIt was a pleasure to have served you .Thank you for your good comments, we hope to see you next time. Best Regards

Dear RobertThank you for your good rating, we are working hard to improve quality and service day by day .Best Regards

Dear Robert We hope you had a great stay, thank you for your comments, we are working hard to improve all facilities and give you the best experience during your stay.We are very sorry that the sun and rain damaged the furniture.We hope to have your visit soon.Best Regards

Dear Carol Sue We hope you had a pleasant stay, we are working hard to make improvements to the hotel and ensure that our guests are satisfied and want to return.About the hotel, that is our architecture is a rustic style that was given to it, thank you very much for your comments, and we hope to have your visit againBest Regards

Muchas gracias Maria por sus buenos comentarios,Nos motivan a seguir ofreciendo buena calidad y buen servicio a la gente que nos visita.Esperamos contar con su visita proximamente

Dear Gilda.Thank you for choosing Hotel Casa Blanca.Of course we recorded you Mrs. Gilda, we are very sorry that you have not been comfortable in our facilities and that we did everything possible to make you as comfortable as possible, but you simply complained about everything, we do not usually charge at the end of your stay, in most Mexican places they pay at Check In.A refund is not possible as we have Cancellation policies. you check the policies.Thank you for letting us know all your disagreements, we are working hard to improve the negative aspects for our active and future clients.

Dear CherylThank you for taking a minute and letting us know your inconfirmation of your stay. We are very sorry about what happened in your room, it was something that could be repaired in your bathroom, but we understand that you did not want to give us the opportunity to continue staying at Hotel Casa Blanca, which will refund your money.We hope that on your next visit to Ajijic you will give us the opportunity to change your opinion.Kind regardsBrenda Litzo

Thank you for the kind review. Unfortunately, we cannot control the rainy season rains, and they can happen unexpectedly sometimes. We apologize for any inconvenience this caused you and hope to see you again in the near future.

Thank you for your review. We look forward to seeing you in the future.

Thank you for the positive review. We look forward to seeing you again in the future.

Dear Rene It was a pleasure to serve you at the Hotel Casa Blanca. We hope you visit us in the future. Thank you for your rating, we hope you enjoyed your stay. Best regards Brenda litzo