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Bewertungen von La Quinta Inn & Suites by Wyndham Charlotte Airport South

2.5 out of 5
La Quinta Inn & Suites by Wyndham Charlotte Airport South
4900 S Tryon St, Charlotte, NC

Bewertungen

6.2
339 von insgesamt 1385 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
258 von insgesamt 1385 Gästebewertungen haben eine Bewertung von 8 - Gut" "
242 von insgesamt 1385 Gästebewertungen haben eine Bewertung von 6 - Okay" "
247 von insgesamt 1385 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
299 von insgesamt 1385 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.8/10

Sauberkeit

7.2/10

Personal & Service

6.2/10

Ausstattung

5.6/10

Zustand der Unterkunft

6.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Günter

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Wendy

Mit dem Partner gereist
Good price... however the place was dirty..carpet stained up and smelling sour in hallways and the room I stayed in...hair on the floor in the bathroom..needs to be overhauled...pool was murky green...OJ machine was out of order both days that I stayed...guess you get what you pay for...lack luster hotel for locals
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Melkis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im Mai 2024

2/10 – Ungenügend

PATRICIO, CHAPEL HILL

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
needs a lot of work!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 20. Mai 2024
Dear Patricio,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 – Ungenügend

Divya

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would not recommend - the room had an odd smell and the carpet was very dirty; decor was barely hanging on the walls. There was also very limited breakfast available, and multiple hallways smelled like weed
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 20. Mai 2024
Dear Divya,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness and odor issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me.Sincerely,April C.General Manager

8/10 – Gut

Allison

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a decent property, definitely needs some cleaning on the carpets but other than that it was not bad. The area it was located in was fine, although traffic is rough during rush hours. Overall, it was a good stay during our quick night of rest trying to travel a long distance!
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
El servicio fue rápido y amable las instalaciones se ven limpias y un ambiente seguro
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 16. Mai 2024
Hello Nancy,We are glad you enjoyed your stay with us due to cleanliness and the service of the staff. I will share your comments with the staff, which I am sure they appreciate. Thank you for taking the time to provide us with your feedback. We appreciate you.Sincerely,April C.General Manager

8/10 – Gut

Albaro

Gut: Personal & Service
Bien gracias
Aufenthalt von 2 Nächten im Mai 2024
Antwort von April C. am 15. Mai 2024
Hello Albaro,We are glad you enjoyed your stay with us! I will share your comments with the staff, who I know, appreciates it. Thank you for taking your time in providing us with your feedback. We appreciate you.Sincerely,April C.General Manager

2/10 – Ungenügend

ELISABETE, Wellington

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I left as soon as I got inside the room. Terrible, dirty sheets, refrigerator have old food from other guests probably from weeks past, the carpet was so dirty, impossible to sleep in the place. Omg I never saw nothing like that hotel before. I wish I could place the photos I took from there.disgusting, DO NOT WASTE YOUR MONEY THERE.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 13. Mai 2024
Dear Elisabete,Thank you for choosing La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 – Hervorragend

Zuyen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ideal
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 13. Mai 2024
Hello Zuyen,Thank you for choosing to stay at the La Quinta Inn Charlotte Airport South. We are glad that you enjoyed your stay with us. Thank you for taking the time in sharing your feedback with us. We appreciate you.Sincerely,April C.General Manager

2/10 – Ungenügend

Zhan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von April C. am 8. Mai 2024
Dear Zhan,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

8/10 – Gut

Jacqukeen

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Zustand der Unterkunft
Staff didn’t care to help you.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von April C. am 13. Mai 2024
Dear Jacqukeen,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to the service of the staff. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Richard

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Carpet needs to be replaced stains all over in the hallway and room, holes in the wall in the room, Not sure if I will ever stay at another LaQuinta.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 6. Mai 2024
Dear Richard,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 – Hervorragend

Zuyen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 13. Mai 2024
Dear Zuyen,Thank you for choosing to stay at La Quinta Inn Charlotte Airport South. We are glad that you enjoyed your stay with us. I will share your feedback with the staff, who I know. surely appreciates it. Thank you for taking the time in providing us with your feedback. We appreciate you.Sincerely,April C. General Manager

10/10 – Hervorragend

Ankit Pal, Brampton

Gut: Sauberkeit, Personal & Service und Ausstattung
Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 13. Mai 2024
Dear Ankit,Thank you for choosing to stay at La Quinta Inn Charlotte Airport South. We are glad that you enjoyed your stay with us. I will share you comments with the staff, who I know, appreciates it. Thank you for taking the time in providing us with your feedback. We appreciate you.Sincerely,April C.General Manager

10/10 – Hervorragend

Zuyen, Miami

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buen lugar céntrico y tranquilo ☺️
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 13. Mai 2024
Hello Zuyen,We are glad you enjoyed your stay with us due to the location of the property. Thank you for taking the time in providing us with your comments. We appreciate you.Sincerely,April C.General Manager

2/10 – Ungenügend

Richard

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I would not recommend staying here. Much needed repairs. Carpets are worn out. Bed and bathroom were clean otherwise we would not have stayed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von April C. am 6. Mai 2024
Dear Richard,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with cleanliness and appearance of the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay on will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 – Ungenügend

EUSTACE

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The condition and smell of the place is not good
Aufenthalt von 2 Nächten im April 2024
Antwort von April C. am 2. Mai 2024
Dear Eustace,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with the appearance and odor of the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

WILLIAM

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
While the desk staff were friendly, the overall appearance of the facilities was sad. Dirty entrance way. One elevator not working. Ice machine not working. The nasty looking hall carpet made me anticipate the worst of the room Room condition was surprising good. Appeared clean and in good order.
Aufenthalt von 2 Nächten im April 2024
Antwort von April C. am 30. Apr. 2024
Dear William,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to the appearance of the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

edvin

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Ok place never stay there again
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 1. Mai 2024
Dear Edvin,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Robert J

Aufenthalt von 5 Nächten im April 2024
Antwort von April C. am 17. Mai 2024
Dear Robert,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 – Hervorragend

Solo

Gut: Sauberkeit und Ausstattung
Nice clean area
Aufenthalt von 7 Nächten im April 2024
Antwort von April C. am 1. Mai 2024
Hello Solo,Thank you for choosing to stay at La Quinta Inn Charlotte Airport South. We are glad that you enjoyed your stay with us! I will share your comments with the staff. Thank you for taking the time in providing us with your feedback. We appreciate you.Sincerely,April C.General Manager

2/10 – Ungenügend

Tammyfaye

Aufenthalt von 3 Nächten im April 2024
Antwort von April C. am 17. Mai 2024
Dear Tammy,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

Tammy

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
In the whole building they need to shampoo, the rugs filthy in the rooms and outside of the rooms, it does not look presentable for customers only one working elevator and I stay there for 3-4 and seen no one working to get it fixed
Aufenthalt von 2 Nächten im April 2024
Antwort von April C. am 3. Mai 2024
Dear Tammy,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and our 1 elevator that is down. Please rest assured that we are only awaiting on parts for our elevator and not that we aren't doing anything regarding the issue. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

Rob

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 3. Mai 2024
Dear Rob,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 – Ungenügend

Daryl Andrew

Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
They really need some new carpet. Smells not great.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 24. Apr. 2024
Dear Daryl,Thank you for choosing the La Quinta Inn Charlotte Airport for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

Sri Teja

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Even though the rooms are non-smoking but we smell smoke in the room.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 15. Mai 2024
Dear Sri,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to odor issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Alpha

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The facility needs an upgrade. The elevator nearest the entrance is broken, there are carpet stains, and there is horrible traffic getting to the property.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 23. Apr. 2024
Dear Alpha,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with the property appearance and location. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

8/10 – Gut

DHAMMA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’m happy to be here
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 15. Mai 2024
Hello Dhamma,Thank you for taking the time in providing us with your rating. We apologize that you did not enjoy your whole stay with us. I will share your feedback with the staff so we may prevent future occurrence. We appreciate you.Sincerely,April C.General Manager

6/10 – Okay

Terrone

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
The outside of the hotel, such as the glass windows were not clean. Aside from being very outdated, that was comfortable the room was clean. I did notice some of the sheets at cigarette burns. Otherwise comfortable stay.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Cindy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The carpeting was dirty and stained. The bathroom door had obvious stains on it , like someone spilled coffee all over it. Bed was comfortable. The WIFI was unusable as I was warned by my computer and cell, not to proceed as it was condidered unsafe to proceed. Definite language barrier with the front desk employee. Just stayed 1 night while traveling
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Nicola, Montebello Vicentino

Verbesserungswürdig: Zustand der Unterkunft
Hotel is preaching decent in the inside of the rooms. Felt unsafe on the outside but is well know that this area of Charlotte is not the safest.
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Vanessa

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is not clean. I also did not receive my deposit back despite confirmation, will be reaching out to management.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 23. Apr. 2024
Dear Vanessa,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and issues with your deposit. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

Gabriel

Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 15. Mai 2024
Dear Gabriel,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your whole stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Kathryn

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First- NO WHERE does the listing say the facility will put a $100 hold on your credit card- NO exceptions. SECOND- they don’t release that hold for 7-10 business days! We stayed in the hotel for a total of FIVE HOURS to sleep between flights!!! Second- the hotel is disgusting!!! It’s downright FILTHY!!! Expedia should be ASHAMED to even list this Hellish Pit!!! Dog feces in the entryway… trash and discarded food in the hallways… gross stains on the carpets… the tub was SLIMY… the carpet in our room turned my feet literally BLACK just walking between the tub and the bed. I have stayed in many hotels and use La Quinta often. I travel for work and stay in hotels at least 15 days a month- this was the absolute worst hotel I have ever stayed in… If I wasn’t so exhausted I would have left!! Expedia and LaQuinta should be ashamed
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 23. Apr. 2024
Dear Kathryn,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and issues with our hotel policies. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

2/10 – Ungenügend

kelsey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Smoke detector in the room started blipping low battery at 3am- workers don’t know how to change the battery so told us to pack up and moved us rooms at 330am. Staff refused to even acknowledge this as an issue- more detectors were heard going off on the main floor just walking to the front desk. Clearly they are not checked. Batteries happen- but the fact they think that being made to move rooms in the middle of the night is not an issue worth resolving is insane. Also not a very clean place.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 23. Apr. 2024
Dear Kelsey,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with your smoke alarm and the service of the staff. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

10/10 – Hervorragend

Cheyla

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bien 👌
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Steffen

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Gustavo, Miami

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

David, Greenville

Aufenthalt von 3 Nächten im April 2024
Antwort von April C. am 15. Mai 2024
Hello David,We are glad that you enjoyed your stay with us! I will share your comments with the staff, who I am positive appreciates it. Thank you for taking the time in providing us with your feedback. We appreciate you.Sincerely,April C.General Manager

2/10 – Ungenügend

Alicia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Blood on comforter and unclean conditions unsanitary
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 16. Apr. 2024
Dear Alicia,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Alexander

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This is a sketchy hotel. I went with my wife and infant and felt like the hotel had not been cleaned in a year.
Aufenthalt von 1 Nacht im März 2024
Antwort von April C. am 16. Apr. 2024
Hello Alexander,Thank you for choosing La Quinta Inn Charlotte Airport South for your stay. We apologize that you did not enjoy your stay with us due to safety concerns with the property and issues with cleanliness. I have shared your concerns with the staff so we may prevent future occurrence. Thank you for reaching out to us with your feedback. We appreciate you.Sincerely,April C.General Manager

4/10 – Schlecht

Debra

Mit einer Gruppe gereist
Corridor carpets were absolutely filthy. Corridor doors banged, peeled, no elevator chipped. Only one elevator, working, allowing 10 men to party outside a car in the parking lot at bedtime. Very scary for a single woman staying in that motel. Had to move my car to get away from them. so the night nightstand in the room was filthy had goop on it and glass rings. Plus there was hair hanging on the hairdryer in the bathroom. Not enough soap in the bathroom. They only could comment I will make is the beds. Which certainly never stay there again unless they cleaned it up .
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 16. Apr. 2024
Dear Debra,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues with cleanliness of the property and the service of the staff.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C. General Manager

2/10 – Ungenügend

Shi

Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 7. Mai 2024
Dear Shi,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

8/10 – Gut

MPI

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great play to rest, spacious rooms, 24 hour coffee. Over all nice experience, the only thing i can say is the carpets in the hallways could use a deep cleaning
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

David J

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our room had no shower curtain, no working refirigerator, and no dials on the HVAC system. We changed rooms to get a working refrigerator, but in that room the carpet was torn. The hallways were filthy and carpeting looked like it had not been cleaned in years.
Aufenthalt von 6 Nächten im April 2024
Antwort von April C. am 16. Apr. 2024
Hello David,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness and maintenance issues with the property. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

6/10 – Okay

Patricia

Gut: Personal & Service
This property was probably designed for business travelers, but these days seems to cater more to construction workers. Everything seems just a tad rundown, but the price was right and the location was great. Breakfast was good and the staff were more than accommodating.
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Yumey

Mit einer Gruppe gereist
La propiedad buena el personal racista prepotente e insoportable el servicio lo hacen tarde y molesto y aún asi te levantan calumnias solo porq sino apetece q estés ahí ya te jodes
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 10. Apr. 2024
Dear Yumey,Thank you for choosing the La Quinta Charlotte Airport South for your recent stay. We apologize you did not enjoy your stay with us. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C. General Manager

4/10 – Schlecht

Melissa

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was ued gloves on floor. The area around coffee maker sticky and nasty. The breakfast is a joke. Dry ceral or bagel not much choices.
Aufenthalt von 1 Nacht im April 2024
Antwort von April C. am 16. Apr. 2024
Dear Melissa,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to cleanliness issues with the property and our breakfast selection.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager

4/10 – Schlecht

Lillie

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
When checking in the man on the front desk was very friendly. How ever i didnt get what i had requested when I booked my room. I asked for a ground floor and a handicap room didn't get either. There was a $100 deposit that I had to make that wasn't specified on the website till now still have not received my $100 deposit back. When checking out the lady that was at the front desk was not as friendly and gave only short answers to my questions about my deposit. She lied and said it would be back by 12:00 noon Sunday but here it is Monday and still nothing yet
Aufenthalt von 2 Nächten im April 2024
Antwort von April C. am 9. Apr. 2024
Dear Lillie,Thank you for choosing the La Quinta Inn Charlotte Airport South for your recent stay. We apologize that you did not enjoy your stay with us due to issues at check-in and billing. Please be advised that your deposit has been released from our system on Sunday 4-7-24. Please allow up to 14 business days for this transaction as it is all depending on your bank policy. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,April C.General Manager