Hôtel Charter Hills, Banner Elk

« good »

« The first unit I reserved had some issues - sliding door wouldn't open and logging into the TV, but the host moved us to another unit that was much better. We didn't know that places would be closed either due to it being off season or Easter weekend. We had to go into Banner Elk to eat and buy groceries. Just wanted to add that for people like us that don't travel to the mountains often. Overall we had a good trip, but I would stay in Banner Elk, Boone, or Blowing Rock next time. »

« Staff and breakfast were amazing. Room cleanliness could have been a better but not bad. No blackout curtains. There was an event while we were there and parking was chaotic. Also it can be very loud in the rooms during events. Overall a decent place to stay. The property is beautiful. »

« Good and friendly staff »

« Chambre propre, personnel aimable et petit déjeuner très bien. »

« Kate the receptionist was particularly friendly and helpful, the place was super clean, everything was perfect. »

« Mal dormi a cause de voisins télé toute la nuit....et fumant sur terrasse , fumée arriva.t dans notre chambre....voisins bruyants inaccessible, ne repondant pas à la sonnette ..... »

« Second time I’ve stopped by. Nice place! It’s clean, warmth and comfortable. Personal is nice. Love the breakfast, lots of choices. Definitely a place to stop by. »

« The rooftop bar staff need some additional training on mixology The TV remote had dead batteries and a remote that was as counter-intuitive as anything i’ve ever encountered. »

« Notre chambre n’était pas prête à notre arrivée. Nous devions avoir une chambre au 2e étage mais avons du se contenter d’une chambre au 1er sinon nous aurions attendus. Par contre, la chambre obtenue était très propre et confortable. Les chambres côté rue sont très bruyantes à cause du traffic. Somme toute pour 1 nuit l’hôtel est bien correct »

« Room was clean and the bed was comfortable. »

« It was a nice experience staying there, the only thing was that we ran out of hot water. »

« Love this spot how much fun if you had a family with you it was clean the food truck had excellent food convenient to where we were heading and actually I loved it. The only issue I had was the young lady at the bar was kind of not helpful when I asked her simple questions like how do I order my food otherwise I would highly recommend and highly stay here again. One of the best places we’ve been in the river was just to hop skipping away, and it was beautiful morning to be down by it. »