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Avis sur DoubleTree by Hilton Chicago - Magnificent Mile

4 out of 5

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 1322 avis sur 2196." "
Note des voyageurs de 8 (Bien), d’après 481 avis sur 2196." "
Note des voyageurs de 6 (Satisfaisant), d’après 202 avis sur 2196." "
Note des voyageurs de 4 (Médiocre), d’après 96 avis sur 2196." "
Note des voyageurs de 2 (Horrible), d’après 95 avis sur 2196." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Jean-Roch

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de DT le 25 oct. 2023
Dear Jean-Roch,We appreciate your review and thank you for sharing. It was a pleasure to welcome you to the Magnificent Mile, and we’re thrilled you were able to experience all we have to offer. It would be a joy to be your downtown Chicago home for years to come, and we encourage you to join us for another successful adventure in the months ahead. We wish you all the best and hope to see you again soon!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Marylène

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de DT le 31 juil. 2023
Dear Marylène,Your perfect review has us smiling from ear to ear, and we’re delighted to have been part of your perfect stay. We take great pride in going above and beyond for our guests, and it would be a pleasure to welcome you to our world-class hospitality and care for years to come. We invite you to return for another adventure in the months ahead, and we wish you all the best until then.Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Jaime

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
When we got there, our towels smelled like vomit. We asked for new towels 3 times until they gave us new ones 4 days after we arrived.
Séjour de 6 nuits en juin 2023
Réponse de DT le 3 juil. 2023
Dear Jaime,Thank you for sharing your valuable insights about your recent stay. We take great pride in meeting the needs of our guests effectively, and we apologize for not demonstrating our typically quick responsiveness. It would be a pleasure to share the genuine hospitality and care for which we're known on another visit in the future, and we encourage you return in the months ahead for a memorable stay that leaves you raving about our commitment to world-class care. We wish you the best on all your travels and hope to see you walking through our doors soon!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Philippe

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
nice
Séjour de 2 nuits en mars 2023
Réponse de DT le 28 mars 2023
Dear Philippe, Greetings from Chicago! It was our pleasure to serve as your Magnificent Mile host, and we are thrilled to hear of your successful stay. It is a joy to provide our guests with a comfortable and relaxing experience, and we encourage you to hurry back for another adventure filled with hospitality and care. Until then. Warm regards, Double Tree Mag Mile

10/10 Excellent

Marie-Noël

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tres bien situé, tout se fait à pied et il y a des autobus tout près pour les destination plus éloignée (zoo, musée des sciences),a 10 min a pied d'une plage pour se baigner. Lit confortables, pas bruyant.
Séjour de 4 nuits en juillet 2022
Réponse de DTC le 29 juil. 2022
Hello Marie-Noel, What a treat to find your review. We thank you for letting us know what you most enjoyed and we know your fellow travelers will find value in learning more about your visit. It was a pleasure to serve as your home-away-from-home and we hope to welcome you time and again for many years to come. Kind regards, DoubleTree Mag Mile

10/10 Excellent

Nathalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021

10/10 Excellent

Marco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was located in a convenient area. I was able to walk to Navy Pier, the bean, and Michigan Ave. There is a grocery store right next to it! The food at the hotel restaurant was very good. The food options around the hotel were also very good!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everyone was very helpful and nice, rooms were clean.
Séjour de 3 nuits en avril 2024

8/10 Bien

Reem

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There is no laundry room
Séjour de 2 nuits en mai 2024

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location.
Séjour de 3 nuits en mai 2024
Réponse de DT le 14 mai 2024
Dear Mark,Thank you for sharing your review! Our location is one of our many highlights, and we’re thrilled you were able to take advantage of all the adventure to be had just steps from our front doors. With all there is to see and do nearby, we invite you to make us your Magnificent Mile home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Claudia Alejandra

Séjour de 5 nuits en avril 2024
Réponse de DT le 14 mai 2024
Greetings Claudia,Your perfect rating has us smiling from ear to ear, and we’re delighted to have provided you with a memorable stay. From our friendly team to our convenient location, you can always expect an experience filled with hospitality and care when you make us Windy City home. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Blanca c

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In the middle of downtown. You can walk to everything. The staff was amazing
Séjour de 3 nuits en avril 2024
Réponse de DT le 13 mai 2024
Dear Blanca,Your perfect rating and kind words mean the world to us, and we couldn’t agree more with your assessment of our convenient Magnificent Mile location. With all there is to do and see (and eat!) just steps from our front doors, we invite you to make us your home away from home for years to come. We look forward to impressing you once again soon and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Jorge, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service and cleaning , the hotel is close to all principal areas of the city.
Séjour de 1 nuit en mars 2024
Réponse de DT le 13 mai 2024
Greetings Jorge,Your glowing review has us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. Our dedicated team will be thrilled by your kind words, and we can’t wait to pass your compliments along. Our location is perfect for exploring the best of Chicago, and we eagerly await another opportunity to share another memory-filled experience with you. Until next time!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Joyce

Voyage en famille
Beautiful property clean and well maintained. Enjoyed our stay immensely
Séjour de 4 nuits en mai 2024
Réponse de DT le 9 mai 2024
Dear Joyce,It was a joy to be your Magnificent Mile home, and we can’t thank you enough for sharing such a glowing review. We take great pride in our world-class accommodations, and it was truly a pleasure to help you feel comfortable and at home during your stay. We look forward to sharing another exceptional visit with you in the months ahead, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Maria

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en avril 2024
Réponse de DT le 8 mai 2024
Dear Maria,Your perfect review means the world to us, and we’re thrilled to have shared an exceptional stay with you. From our friendly team to our world-class accommodations, we take great pride in providing our guests with a memorable Magnificent Mile experience. We look forward to welcoming you for another visit in the months ahead, and we wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Ilene A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel didn’t have shuttle service, which made it hard and expensive to get around and back and forth to the airport. The staff was really friendly especially Danielle at the Double Tree Hilton Chicago.
Séjour de 3 nuits en mai 2024
Réponse de DT le 7 mai 2024
Dear Ilene,We delighted to learn of your successful stay and can’t thank you enough for sharing. Our team takes immense joy in going above and beyond for our guests, and they will be thrilled by your appreciation for their efforts. Your added feedback on shuttle service is welcomed, and we look forward to referencing your comment as we continue to improve and refine the guest experience. We eagerly await another opportunity to impress and hope to welcome you once again soon!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Ruth Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was really nice and great location
Séjour de 3 nuits en mai 2024
Réponse de DT le 7 mai 2024
Greetings Ruth Ann,Your kind words and perfect rating have brightened our day, and we are thrilled to have shared such a special stay with you. From our location at the hart of the Magnificent Mile to our well-appointed and spotless accommodations, we take great pleasure in going above and beyond for our guests. You can always expect a memorable stay when you make us your home away from home, and we eagerly await your next Windy City adventure. Until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Jie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 4 nuits en mai 2024
Réponse de DT le 7 mai 2024
Greetings Jie,It was a joy to welcome you to the heart of the Magnificent Mile, and we’re delighted to have shared such a successful stay with you. We take great pride in our spotless accommodations, and we can’t wait to pass your kind words along to our housekeeping team. It would be a pleasure to be your Windy City home for years to come, and we invite you to join us for another memorable visit in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Nicholas

Les points faibles : Personnel et service et équipements
Had to check-in late at 2 am. The front desk didn't let me check-in until 3 am. They were extremely rude about it too, and blamed it on me for not calling them to give them a heads up. I've stayed at a lot of hotels and checked in late, and I never have had I had to call in advance to give heads up of late check-in.
Séjour de 4 nuits en avril 2024
Réponse de DT le 6 mai 2024
Dear Nicholas,We appreciate your feedback and thank you for sharing your experience. We take great pride in going above and beyond for our guests, and we deeply regret falling short of our usual standards in this instance. We encourage you to reach out directly for any further assistance we can provide in alleviating your concerns, and we look forward to demonstrating our commitment to a world-class guest experience in the days ahead. We hope to welcome you again soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 Excellent

Gloria Nancy

Les points forts : Équipements
Convenient to go by any kind of transportation or walk to all the activities in the city.
Séjour de 5 nuits en avril 2024
Réponse de DT le 6 mai 2024
Greetings Gloria,Your glowing review means the world to us, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and with the best of the Magnificent Mile just a short walk from our front doors, there is no shortage of memories to be made. With all there is to do and see nearby, we invite you to join us for another adventure in the coming months. Until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Rana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good, wish that it was more clean though.
Séjour de 4 nuits en avril 2024
Réponse de DT le 6 mai 2024
Dear Rana,Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. From our friendly team to our perfect Magnificent Mile location, you can always expect a memory-filled experience when you join us for a Windy City adventure. Your added comment on our usually spotless accommodations is welcomed, and we look forward to sharing a truly exceptional visit with you on your next visit. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Blerta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de DT le 6 mai 2024
Dear Blerta,Your perfect rating has us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We strive to create the perfect experience for our guests, and from our endless amenities to our convenient Magnificent Mile location, we’re delighted you were able to take advantage of all we have to offer. We look forward to being your home away from home for years to come and can’t wait to welcome you once again soon!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Xavier

Séjour de 1 nuit en février 2024
Réponse de DT le 6 mai 2024
Dear Xavier,Your perfect rating means the world to us, and we can’t thank you enough for taking the time to share. We take great pride in going above and beyond for our guests, and we’re delighted to learn of your memorable Magnificent Mile stay. You can always expect a visit filled with genuine hospitality and care whenever you make us your home away from home, and we encourage you to join us for another successful stay in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Wolfgang

Les points faibles : Personnel et service
Séjour de 5 nuits en avril 2024
Réponse de DT le 3 mai 2024
Dear Wolfgang,Thank you for sharing your review. We take immense joy in going above and beyond for our guests, and we’re disappointed to have not fully exceeded your expectations. We encourage you to make us your Magnificent Mile home once again in the months ahead for a visit that truly checks all the boxes. We hope for another opportunity to share our world-class hospitality and well-appointed accommodations with you soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 Excellent

Zantinou

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was very nice. They have a very strict 4pm check-in policy and charged us $25 for early check in at 2 pm. Aside from that, it’s very conveniently located near Magnificent mile. We walked most of the time but there is a bus stop around.
Séjour de 3 nuits en avril 2024
Réponse de DT le 3 mai 2024
Dear Zantinou,Your wonderful insights mean the world to us, and we thank you for taking the time to share. Our location is one of our many highlights, and we’re delighted you were able to take advantage of the best of the Windy City just steps from our front doors. With all there is to do and see just a short distance away, we invite you to make us your Magnificent Mile home for years to come. We eagerly await your return and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Arakel, San Diego

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel close to everything
Séjour de 5 nuits en avril 2024
Réponse de DT le 1 mai 2024
Dear Arakel,Greetings from Chicago! It was a joy to be your Magnificent Mile home, and we can’t thank you enough for sharing your glowing review. From our convenient location to our friendly atmosphere, we take great pride in creating the perfect experience for our guests. With all there is to do and see just steps from our front doors, we encourage you to join us for another memorable stay in the months ahead, and we wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de DT le 1 mai 2024
Greetings Steven,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location at the heart of the Magnificent Mile is perfect for exploring the best of the Windy City, and we’re thrilled you were able to take advantage of the world-class comfort and care we provide. We look forward to exceeding your expectations once again in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Jose

Séjour de 1 nuit en avril 2024
Réponse de DT le 1 mai 2024
Dear Jose,Thank you for sharing your review. We’re disappointed to learn that your time with us fell short of our usual standards, and we deeply regret your atypical experience. We strive to provide our guests with a stay that leaves them wanting for nothing, and we promise a truly exceptional visit that exceeds your every expectation should you give us another opportunity in the months ahead. We hope to welcome you again soon and wish you all the best until then.Warm regards,DoubleTree Mag Mile

10/10 Excellent

Eugenia

Les points forts : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de DT le 6 mai 2024
Greetings Eugenia,Thank you for sharing your review! It was a joy to be your Magnificent Mile home, and we’re delighted to learn of your exceptional stay. From our perfect location to our world-class accommodations, the guest is at the forefront of everything we do. We invite you to make us your Windy City home for years to come, and we look forward to impressing you once again in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Vee

Not to bad
Séjour de 2 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Vee,Thank you for taking the time to share your review. We’re disappointed to not have fully exceeded your expectations, and we encourage you to join us for a visit that truly goes above and beyond in the months ahead. From our perfect Magnificent Mile location to our world-class amenities, there is always more to see and do. We eagerly await another chance to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Christopher, Brea

Voyage en famille
Les points forts : Personnel et service et équipements
Bathtubs chipping. Door in bathroom Had erosion. Found licorice under table. They did rush and had our room ready before normal check in though.
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Christopher,Thank you for sharing such worthwhile feedback. While we’re delighted to have provided you with an early check-in, we apologize for the initial state of our accommodations. We take great pride in going above and beyond for our guests, and we invite you to return for a truly exceptional experience in the months ahead. It would be a joy to share a true DoubleTree stay with you soon, and we eagerly await another opportunity to exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Anabel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nos gustó mucho la experiencia
Séjour de 1 nuit en avril 2024
Réponse de DT le 29 avr. 2024
Greetings Anabel,Your kind words mean the world to us, and we can’t thank you enough for sharing. We strive to go above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer. From our friendly team to our prime Magnificent Mile location, there are always more memories to be made when you make us your downtown Chicago home. We eagerly await your return and hope to exceed your expectations once again soon!Warm regards,DoubleTree Mag Mile

8/10 Bien

Brad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Could hardly see out the windows, really dirty, but I understand this time of year they have not started to clean outside windows.
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Brad,We appreciate your review and thank you for sharing. We too would be disappointed if we were unable to see the best of the Windy City, and we look forward to addressing your concerns with our windows in the coming weeks. We look forward to exceeding your expectations upon your return, and we hope to be your Magnificent Mile home for years to come. We wish you all the best and hope to see you once again soon!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Shelly Anne

Voyage d’affaires
The heating was very loud. The baggage person who stored bags on the day od departure was not very friendly when the bags was received but sadly was smiling and waiting for a tip and I had to say latter. This is quite unbecoming and annoying of good customer service
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Shelly,We appreciate your feedback and thank you for sharing. We’re disappointed to learn of your atypical experience, and we can’t apologize enough for falling short of our usual standards of hospitality and care. The guest is at the forefront of everything we do, and we invite you to join us for a visit that truly goes above and beyond in the months ahead. We look forward to addressing your concerns with the heating in the coming days, and we hope to share an exceptional stay with you soon. Until next time.Warm regards,DoubleTree Mag Mile

10/10 Excellent

Edwin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
like
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Edwin,Your perfect review has brightened our day, and we’re thrilled to learn of your memorable experience. From our friendly team to our world-class amenities, we strive to share an exceptional stay with our guests. With the best of the Magnificent Mile just steps from our front doors, we invite you to make us your home away from home for years to come. We look forward to exceeding your expectations once again in the coming months, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Gavin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking is expensive considering I found a lot 100 yards up the road for 1/3 the price, but other than that it was a fantastic hotel and stay
Séjour de 1 nuit en avril 2024
Réponse de DT le 29 avr. 2024
Dear Gavin,Your kind words have us smiling from ear to ear, and we thank you for taking the time to share. We take immense joy in sharing the best of the Magnificent Mile with our guests, and we’re delighted to have provided you with an exceptional stay. We appreciate your added comments on our published parking rates, and we look forward to welcoming you for exceptional visits for years to come. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Moose

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The parking was not my favorite, but everything else was spectacular.
Séjour de 2 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Greetings Moose,Your kind words have us smiling from ear to ear, and we thank you for making us aware of your exceptional stay. We take immense pride in exceeding the expectations of our guests, and you can always expect a world-class experience when you make us your Magnificent Mile home. Your added parking observation is noted, and we look forward to considering your comment as we strive to improve. We look forward to going above and beyond for you soon and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

8/10 Bien

Devaneke

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great accommodation all things considered.
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Devaneke,Your high rating means the world to us, and we’re delighted to learn of your successful stay. You can always expect a visit filled with world-class hospitality and care when you make us your downtown Chicago home, and we’re thrilled you were able to take advantage of our many amenities and spacious accommodations. We eagerly await your return to the Windy City and look forward to impressing you once again soon!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de DT le 29 avr. 2024
Dear Jennifer,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have provided you with a world-class stay. It is always a pleasure to welcome our guests to the Windy City, but it is even more satisfying to exceed their expectations. We look forward to sharing world-class hospitality with you once again soon, and we wish you all the best until your return!Warm regards,DoubleTree Mag Mile

4/10 Médiocre

Nertila

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff was ok!
Séjour de 2 nuits en avril 2024
Réponse de DT le 25 avr. 2024
Dear Nertila,Thank you for sharing such valuable feedback. We’ll be sure to pass your compliments along to our dedicated team, but we’re disappointed to have fallen short of your expectations. We invite you to reach out directly for any assistance we can provide in helping you return for a visit that truly goes above and beyond. It would be a joy to demonstrate our commitment to the guest experience, and we hope to welcome you for another visit in the months ahead. Until then.Warm regards,DoubleTree Mag Mile

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean and comfortable, staff were helpful and accommodating. Walkable to many attractions, restaurants, shopping and transit.
Séjour de 2 nuits en avril 2024
Réponse de DT le 25 avr. 2024
Greetings Michael,Your glowing review means the world to us, and we thank you for taking the time to share. From our convenient Magnificent Mile location to our dedicated team, we take immense joy in going above and beyond for our guests. With all there is to see and do (and eat!) just steps from our front doors, we encourage you to make us your home away from home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Luis Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will stay there again.
Séjour de 2 nuits en avril 2024
Réponse de DT le 25 avr. 2024
Dear Luis,Your perfect review and promise of a return mean the world to us, and we’re delighted to have shared a memorable stay with you. From our friendly team to our world-class accommodations, we strive to provide our guests with a truly exceptional experience. We eagerly await another opportunity to exceed your expectations, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Jolean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our time. Love having access to coffee and food right in the lobby. Staff was great. Thank you
Séjour de 3 nuits en avril 2024
Réponse de DT le 22 avr. 2024
Greetings Jolean,Your kind words and perfect rating mean the world to us, and we’re thrilled to learn of your exceptional stay. We strive to create a memorable and convenient experience for our guests, and we’re delighted you were able to take advantage of our Made Market and Starbucks in the lobby. We’ll be sure to pass your kind words along to our dedicated team, and we can’t wait to welcome you for another memorable stay soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Samantha

Voyage en groupe
Great stay!
Séjour de 4 nuits en avril 2024
Réponse de DT le 22 avr. 2024
Dear Samantha,Greetings from Chicago! Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. We strive to create an exceptional experience for our guests, and we’re thrilled you were able to take advantage of our world-class amenities and comfortable accommodations. We look forward to being your home away from home for years to come, and we eagerly await your return!Warm regards,DoubleTree Mag Mile

8/10 Bien

Juan Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nada me disgusto
Séjour de 1 nuit en avril 2024
Réponse de DT le 22 avr. 2024
Dear Juan,Your kind words mean the world to us, and we can’t thank you enough for sharing. It would be a joy to be your Magnificent Mile home for years to come, and we invite you to hurry back for another exceptional stay in the months ahead. We look forward to impressing you once again soon and wish you all the best until then!Warm regards,DoubleTree Mag Mile

8/10 Bien

Juan Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No me desagrada nada , tido esta excelente
Séjour de 2 nuits en avril 2024
Réponse de DT le 22 avr. 2024
Dear Juan,Thank you for sharing such a glowing review! We’re delighted to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, we take great pride in going above and beyond for our guests. We look forward to welcoming you once again in the months ahead, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de DT le 22 avr. 2024
Greetings Daniel,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have shared a successful stay with you. From our friendly atmosphere to our spacious accommodations, you can always expect a memorable experience from the moment you walk through our front doors. We hope for another opportunity to exceed your expectations once again, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

6/10 Satisfaisant

Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Air conditioner seemed to freeze up and would not get below 72. It was very hot at times. Had them check it with no feedback or resolution. Other than that it was a great stay.
Séjour de 5 nuits en avril 2024
Réponse de DT le 17 avr. 2024
Dear Wendy,Thank you for sharing your review. While we’re thrilled that much of your stay checked all the boxes, we’re disappointed to have not been able to completely exceed your expectations. We look forward to addressing the concerns regarding the air conditioner in your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a more typical DoubleTree experience. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

8/10 Bien

Amy

Séjour de 2 nuits en avril 2024
Réponse de DT le 7 mai 2024
Dear Amy,Thank you for sharing your review! It was a joy to welcome you to the heart of the Magnificent Mile, and we are delighted to learn of your successful stay. From our friendly team to our convenient location, you can always expect a memory-filled stay whenever you make us your home away from home. We hope to be your Windy City choice for years to come, and we eagerly await an opportunity to truly exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 Excellent

Jeff

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here. Great location in downtown. So many bars and restaurants you can walk to. Staff was very friendly and helpful. I had the double queen room. Very spacious and clean. They have a decent gym. My only complaint was the pool was closed. I didn't know that a lot of places in Chicago do that.
Séjour de 3 nuits en avril 2024
Réponse de DT le 17 avr. 2024
Greetings Jeff,Your perfect review and kind words have us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable experience when you make us your home away from home. It would be a joy to welcome you to our clean accommodations and world-class amenities once again in the months ahead (the rooftop pool is always a hit in summer!), and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,DoubleTree Mag Mile