2/10 – Ungenügend
Yusef D.
31. Okt. 2024
Verbesserungswürdig: Sauberkeit
Horrible to the point of constituting fraud
There was a fair amount of mold in/around the bathtub, and when the owner asked me to text pictures, I did so, and I've not yet gotten a refund. I forwarded the pictures about 15 days ago. What's worse, the owner has refused to answer my text since I sent the pictures, despite that we were in more or less regular communication in the hours/day leading up to the discovery of the mold. And, consistent with mold, the place smelled of mildew. It was dank. Additionally, the place is definitively not in Lakeview, as claimed. Lakeview is the more desirable and safer neighborhood, which, of course is why it was falsely advertised as being in that neighborhood. The property is actually about a half mile north of the Lakeview neighborhood. VRBO, also, has thus far refused to refund me, claiming that I should not have left the premises immediately but rather should've called them first while still in the property. Candidly, it's unconscionable that I've not received a refund yet, given the obviously unsanitary/unsafe conditions presented by mold.
Yusef D.
Aufenthalt von 16 Nächten im Oktober 2024